Workshop WS0300VA0, Owner'S Manual

Page: 10 / 40

10
This limited warranty is offered by Emerson Tool Company, a division of Emerson Electric Co., located at the
address below ( “ETC” or “we” or “our” ) and applies to our WORKSHOP branded consumer specific
Wet/Dry Vacuums (collectively, the “WORKSHOP® Product” ).
If you have any questions or need assistance regarding the warranty of your product, please contact ETC's
WORKSHOP Product Customer Service Department at the toll free number or at the address provided below.
WORKSHOP® Limited Warranty
ETC, located at 8100 W Florissant Ave, St. Louis, MO 63136 provides the following limited warranty to the
original purchaser only ( “you ”) subject to the exclusions described below: If you are a consumer who will be
using the WORKSHOP Product for personal, household use (a “Consumer User” ), your WORKSHOP Product
will be free from defects in material and workmanship when used under normal household conditions in
accordance with the terms of the Owner's Manual provided to you with the WORKSHOP Product for a period
of five (5) years beginning on the original date of purchase (the “Consumer Warranty Period” ). If you are
purchasing the WORKSHOP Product for a business or any kind (a “Commercial User” ), and your
WORKSHOP Product will be used for commercial or rental use, your WORKSHOP Product will be free from
defects in material and workmanship when used under normal commercial conditions in accordance with the
terms of the Owner's Manual provided to you with the WORKSHOP Product for a period of one (1) year
(the “Commercial Warranty Period”) . This limited warranty terminates if the original purchaser transfers the
WORKSHOP Product to any other person or entity.
What is Not Covered - Warranty Exclusions
This limited warranty does not extend to and expressly excludes:
• Normal wear and tear and/or replacement attachments or accessories, including, without limitation, power
cords, hoses, filters, and other attachments or accessories that may be offered for sale by us for use with
the WORKSHOP Product.
• Damage or burnout of the WORKSHOP Product motor resulting from failure to clear a blockage occurring
during the normal course of use.
• Loss or damage to the WORKSHOP Product resulting from conditions beyond ETC's control including
without limitation, misuse, accident, abuse, neglect, negligence (other than ETC's), overuse beyond
intended capacity as set forth in your Owner's Manual, or modifications or alterations made by anyone
other than ETC.
• Loss or damage to the WORKSHOP Product resulting from failure to use the WORKSHOP Product in
accordance with the written instructions, guidelines, the terms and conditions set forth in it's the ETC
WORKSHOP Product Owner's Manual, as applicable to you as either a Consumer User or Commercial
User.
Limited Warranty Notification and Claim Procedures
If you discover within the Consumer or Commercial Warranty Period applicable to you that your WORKSHOP
Product has a defect that you believe is covered by this limited warranty, you must contact ETC's
WORKSHOP Product Customer Service Department at (888) 455-8724 between the hours of 8:30 a.m. and
4:30 p.m. Central Time. Alternatively, you may contact ETC's WORKSHOP Product Customer Service
Department at the email address listed in your Owner's Manual or on the WORKSHOP Product page of the
ETC website.
In order for your warranty claim to be processed as quickly as possible, we suggest that you complete the
“Registration Card” made available to you on the WORKSHOP Product page of the ETC website at
www.WORKSHOPvacs.com. If you do not choose to register your WORKSHOP Product, in order to make a
warranty claim, you will need to provide us with a copy of your sales receipt or other proof of purchase
showing the purchase date to confirm that your claim is within the applicable Consumer or Commercial
Warranty Period and that you are the original purchaser.
What We Will Do to Correct Problems
After you have contacted ETC's WORKSHOP Product Customer Service Department pursuant to the above
procedures, ETC will initiate warranty proceedings, including a physical inspection, subject to the exclusions
and the applicable Consumer or Commercial Warranty Period stated herein, to determine whether to repair,
replace or provide a refund to a Consumer User.
WORKSHOP ® LIMITED WARRANTY
SP6829 Workshop 3 GALLON 7/27/12 3:14 PM Page 10