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EXCELLENCE COMES AS STANDARD

GREENSTAR HEATSLAVE 12/18 - 18/25 - 25/32

8 716 106 253c (11.07)

2

SAFETY PRECAUTIONS

FITTING & MODIFICATIONS:

Fitting the appliance and any controls to the
appliance may only be carried out by a 
competent engineer in accordance with the 
relevant Installation Regulations.

Flue systems must not be modified in any 
way other than as described in the fitting 
instructions.

Any misuse or unauthorised modifications to 
the appliance, flue or associated 
components and systems could invalidate 
the warranty. The manufacturer accepts no 
liability arising from any such actions, 
excluding statutory rights.

SERVICING:

You must have the system regularly 
serviced by a competent, qualified OFTEC 
registered engineer using approved spares, 
to help maintain the economy, safety and 
reliability of the appliance.

The appliance should be serviced once each
year after installation unless the installation 
conditions and usage demand more frequent
services.

DO NOT OPERATE THE APPLIANCE WHEN:

The appliance, flue or system is incorrectly 
fitted, faulty or damaged.

The flue terminal outlet fitted on the outside 

wall or roof is obstructed or damaged.

There are fumes, fuel leaks or fuel smells 
from the fuel supply, appliance or flue system.

The system is empty, frozen or unpressurised
(sealed systems).

The condensate pipe is blocked or restricted.

The appliance clearances are inadequate.

The air supply is restricted or vents damaged.

IN

TRODUC

TION

OIL SMELLS, LEAKS OR FUMES FROM THE
APPLIANCE:

Extinguish any naked flames.

Open windows and doors.

Switch off the appliance electricity supply.

Isolate the fuel supply to the boiler.

Contact installer/service engineer.

HEALTH & SAFETY:

The appliance contains no asbestos and no 
substances have been used in the 
construction process that contravene the 
COSHH Regulations (Control of 
Substances Hazardous to Health 
Regulations 1988). Where applicable, the 
CE mark indicates compliance with relative 
EU Directives.

COMBUSTIBLE AND CORROSIVE
MATERIALS:

Do not

store or use any combustible 

materials (paper, thinners, paints etc.) inside 
or within the vicinity of the appliance.

The combustion air must be kept clear of 
chemically aggressive substances which can
corrode the appliance and invalidate any 
warranty.

Summary of Contents for Greenstar Heatslave 12/18kW

Page 1: ...IL FIRED CONDENSING COMBINATION BOILER CONVENTIONAL FLUE ROOM SEALED FLUE FOR OPEN VENT AND SEALED CENTRAL HEATING SYSTEMS WITH DOMESTIC MAINS FED HOT WATER THE APPLIANCE IS FOR USE WITH KEROSENE 28 S...

Page 2: ...ATION OFTEC 0845 6585080 www oftec org USER INSTRUCTIONS CUSTOMER CARE GUIDE PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE OPERATING YOUR APPLIANCE THESE INSTRUCTIONS ARE APPLICABLE TO THE WORCESTER...

Page 3: ...eating temperature 8 Controlling central heating 8 Setting the hot water temperature 9 Frost protection 9 Pressure gauge 10 Filling loop 11 Fault conditions 12 18 and 18 25 models 12 Fault conditions...

Page 4: ...ystem is incorrectly fitted faulty or damaged The flue terminal outlet fitted on the outside wall or roof is obstructed or damaged There are fumes fuel leaks or fuel smells from the fuel supply applia...

Page 5: ...re than 40 years This heritage means all products are of exceptional quality and proven reliability The condensing range in particular is extremely energy efficient converting more of the fuel consume...

Page 6: ...e water supply is restored GENERAL INFORMATION GREENSTAR HEATSLAVE 12 18 18 25 25 32 8 716 106 253c 11 07 4 INTRODUCTION Read these instructions carefully to get the best from your appliance CENTRAL H...

Page 7: ...ng the boiler weight Roof space installations must fully conform to BS 5410 part 1 section 4 6 9 The boiler can be installed under a worktop as long as The worktop above the boiler is removable for ma...

Page 8: ...g a bath or shower and must not communicate with a protected area such as a hall stairway landing corridor lobby shaft etc Air vents must allow access for clean free air and must be sited to comply wi...

Page 9: ...pliance and pressing the reset button on the control box of the burner see diagram below H Reset button flue thermostat behind front panel J Reset button heating behind front panel K Holder for User G...

Page 10: ...mer timer to OFF for heating and hot water If the appliance is left unused and exposed to freezing conditions shut off all the mains supplies isolate the boiler and drain the system and boiler SETTING...

Page 11: ...l give a higher hot water temperature and greater quantities of hot water WARNING care should be taken when washing your hands as the combination of low water flow rate and high setting of the hot wat...

Page 12: ...pointer should be set to the normal operating pressure 1 to 1 5 bar and the grey ponter will fluctuate around this pressure depending on whether the system is hot or cold If a sealed system pressure d...

Page 13: ...ructed you in its use Should this have been overlooked you can increase the pressure by following these instructions 1 The boilers integral pressure gauge should be visible from the filling link 2 Con...

Page 14: ...rther resets Contact your service engineer for advice 3 Power on light on lockout light off Boiler not on No heating hot water Check the programmer is set to ON and roomstat is calling for heat Press...

Page 15: ...Contact your service engineer for advice 3 Power on light on lockout light off Boiler not on No heating hot water Check the programmer is set to ON and roomstat is calling for heat Press Reset Button...

Page 16: ...Around 30 of the heat loss from a property is through the roof Replace any old insulation with new insulation preferably to a minimum thickness of 200mm Window frames Single glazed windows particularl...

Page 17: ...the radiator or shelves are fitted above it The positioning of furniture and tables in front of the radiator should also be avoided It is advisable to manually adjust all radiator valves every 2 3 mon...

Page 18: ...ould like to know more about sevicing options from Worcester Bosch Group please visit www worcester bosch co uk Please tick the appropriate box on your warranty registration card for further details o...

Page 19: ...e exceeded by large amount Temperature rises instead of falling No display or display unit does not respond Hot water temperature too low Radiators are too hot Clock is incorrectly set Momentary power...

Page 20: ...t charge will be made where The appliance has been installed for over 24 months OR Our Field Service Engineer finds no fault with the appliance see Note OR Evidence cannot be provided that the first y...

Page 21: ...lation that the appliance was correctly commissioned and where appropriate that the 12 month service inspection has been carried out to the satisfaction of BBT Thermotechnology UK Ltd when requested T...

Page 22: ...UARANTEE REGISTRATION You should complete and return the postpaid Guarantee Registration Card within 30 days of installation Returning your card will register you as the owner of your new appliance an...

Page 23: ...NOTES GREENSTAR HEATSLAVE 12 18 18 25 25 32 8 716 106 253c 11 07 19 NOTES NOTES...

Page 24: ...Service call centres UK TEL 08457 256206 FAX 08457 757536 SCOTLAND ONLY FAX 01506 441687 Other enquiries TEL MAIN RECEPTION 01905 754624 TECHNICAL 08705 266241 LITERATURE 01905 752556 SALES 01905 7526...

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