Worcester Greenstar Heatslave 12/18kW User Instructions & Customer Care Manual Download Page 6

GENERAL INFORMATION

ROOM THERMOSTAT:

A room temperature controller must be fitted to
control the central heating. Refer to instructions
supplied with the thermostat for information on
siting and setting. 

THERMOSTATIC RADIATOR VALVES:

It is recommended that this type of valve is fitted
to all but one of the radiators (or at least those in
the sleeping accommodation). The remaining
radiator, which must be where the room
thermostat is located, should be un-controlled
and must be left open.

SHOWERS, BIDETS, TAPS/MIXING VALVES:

Standard hot and cold taps and mixing valves
must be suitable for operating at the water mains
supply pressure. Only thermostatically controlled
showers are suitable for use with this appliance.
Hot and cold mains fed water can be supplied
directly to an over-rim flushing bidet subject to
local water company requirements.

WATER FLOW:

With all mains fed systems the flow of water
from individual taps will vary with the number of
outlets operated simultaneously and the cold
water supply pressure to the property. Flow
balancing using 'ball-o-fix' type valves is
recommended to avoid an excessive reduction in
flow to individual outlets.

The flow of water demanded from both hot and
cold service outlets is dependent on the mains
water supply, it may not be possible in some
installations to operate all outlets simultaneously.

MAINS WATER FAILURE:

Central heating:

The appliance will operate in central heating mode.

Hot water will not be available until the water
supply is restored.

GENERAL INFORMATION

GREENSTAR HEATSLAVE 12/18 - 18/25 - 25/32

8 716 106 253c (11.07)

4

IN

TRODUC

TION

Read these instructions carefully to get the best
from your appliance.

CENTRAL HEATING SYSTEMS:

During the first few hours of operation of the
central heating system, check that all radiators
are being heated at an even rate.

If the top of a radiator is at a lower temperature
than the bottom then it should be vented by
releasing air through the venting screw at the top
of the radiator. Ask your installer to show you
how this is done. Repeated venting will reduce
the quantity of water in the system and this must
be replenished for safe and satisfactory
operation of the appliance.

When excessive venting or water leaks are found
in the system you must contact a service
engineer to inspect the installation and rectify
any fault.

Only use additives compatible with the appliance
and system. Use of incompatible additives can
cause damage and will invalidate the appliance
guarantee.

Sealed heating systems:

Where the appliance is fitted to a sealed heating
system your installer will inform you of the
minimum and maximum pressure which must be
indicated on the pressure gauge.

Regularly check the pressure is maintained and
contact your installer or maintenance engineer if
there is a noticeable, permanent drop in
pressure. If the system loses pressure it should
be repressurised and the cause of the loss
investigated.

CONDENSATE:

This is a high efficiency appliance using
condensing technology which will under normal
operation produce a regular discharge of
condensate to drain and at times, give out a
plume of water vapour from the flue terminal.

Summary of Contents for Greenstar Heatslave 12/18kW

Page 1: ...IL FIRED CONDENSING COMBINATION BOILER CONVENTIONAL FLUE ROOM SEALED FLUE FOR OPEN VENT AND SEALED CENTRAL HEATING SYSTEMS WITH DOMESTIC MAINS FED HOT WATER THE APPLIANCE IS FOR USE WITH KEROSENE 28 S...

Page 2: ...ATION OFTEC 0845 6585080 www oftec org USER INSTRUCTIONS CUSTOMER CARE GUIDE PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE OPERATING YOUR APPLIANCE THESE INSTRUCTIONS ARE APPLICABLE TO THE WORCESTER...

Page 3: ...eating temperature 8 Controlling central heating 8 Setting the hot water temperature 9 Frost protection 9 Pressure gauge 10 Filling loop 11 Fault conditions 12 18 and 18 25 models 12 Fault conditions...

Page 4: ...ystem is incorrectly fitted faulty or damaged The flue terminal outlet fitted on the outside wall or roof is obstructed or damaged There are fumes fuel leaks or fuel smells from the fuel supply applia...

Page 5: ...re than 40 years This heritage means all products are of exceptional quality and proven reliability The condensing range in particular is extremely energy efficient converting more of the fuel consume...

Page 6: ...e water supply is restored GENERAL INFORMATION GREENSTAR HEATSLAVE 12 18 18 25 25 32 8 716 106 253c 11 07 4 INTRODUCTION Read these instructions carefully to get the best from your appliance CENTRAL H...

Page 7: ...ng the boiler weight Roof space installations must fully conform to BS 5410 part 1 section 4 6 9 The boiler can be installed under a worktop as long as The worktop above the boiler is removable for ma...

Page 8: ...g a bath or shower and must not communicate with a protected area such as a hall stairway landing corridor lobby shaft etc Air vents must allow access for clean free air and must be sited to comply wi...

Page 9: ...pliance and pressing the reset button on the control box of the burner see diagram below H Reset button flue thermostat behind front panel J Reset button heating behind front panel K Holder for User G...

Page 10: ...mer timer to OFF for heating and hot water If the appliance is left unused and exposed to freezing conditions shut off all the mains supplies isolate the boiler and drain the system and boiler SETTING...

Page 11: ...l give a higher hot water temperature and greater quantities of hot water WARNING care should be taken when washing your hands as the combination of low water flow rate and high setting of the hot wat...

Page 12: ...pointer should be set to the normal operating pressure 1 to 1 5 bar and the grey ponter will fluctuate around this pressure depending on whether the system is hot or cold If a sealed system pressure d...

Page 13: ...ructed you in its use Should this have been overlooked you can increase the pressure by following these instructions 1 The boilers integral pressure gauge should be visible from the filling link 2 Con...

Page 14: ...rther resets Contact your service engineer for advice 3 Power on light on lockout light off Boiler not on No heating hot water Check the programmer is set to ON and roomstat is calling for heat Press...

Page 15: ...Contact your service engineer for advice 3 Power on light on lockout light off Boiler not on No heating hot water Check the programmer is set to ON and roomstat is calling for heat Press Reset Button...

Page 16: ...Around 30 of the heat loss from a property is through the roof Replace any old insulation with new insulation preferably to a minimum thickness of 200mm Window frames Single glazed windows particularl...

Page 17: ...the radiator or shelves are fitted above it The positioning of furniture and tables in front of the radiator should also be avoided It is advisable to manually adjust all radiator valves every 2 3 mon...

Page 18: ...ould like to know more about sevicing options from Worcester Bosch Group please visit www worcester bosch co uk Please tick the appropriate box on your warranty registration card for further details o...

Page 19: ...e exceeded by large amount Temperature rises instead of falling No display or display unit does not respond Hot water temperature too low Radiators are too hot Clock is incorrectly set Momentary power...

Page 20: ...t charge will be made where The appliance has been installed for over 24 months OR Our Field Service Engineer finds no fault with the appliance see Note OR Evidence cannot be provided that the first y...

Page 21: ...lation that the appliance was correctly commissioned and where appropriate that the 12 month service inspection has been carried out to the satisfaction of BBT Thermotechnology UK Ltd when requested T...

Page 22: ...UARANTEE REGISTRATION You should complete and return the postpaid Guarantee Registration Card within 30 days of installation Returning your card will register you as the owner of your new appliance an...

Page 23: ...NOTES GREENSTAR HEATSLAVE 12 18 18 25 25 32 8 716 106 253c 11 07 19 NOTES NOTES...

Page 24: ...Service call centres UK TEL 08457 256206 FAX 08457 757536 SCOTLAND ONLY FAX 01506 441687 Other enquiries TEL MAIN RECEPTION 01905 754624 TECHNICAL 08705 266241 LITERATURE 01905 752556 SALES 01905 7526...

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