Fault finding and diagnosis
Greenstar i System
ErP
- 6 720 806 945 (2015/07)
66
8.1.2
Error codes
Display text
Fault
code
Cause
code
Description
Possible solution/check
226
Service tool has been connected
In the blocking error history menu it records if the service
tool has been connected
Electrical interruption fault
Fd
231
The power has been interrupted during a
lockout
▶ Check locking error history:
– Lockout fault will always be last code before FD
code.
▶ Reset the appliance
Fan/Airflow fault
C7
214
Fan does not run during the start up phase ▶ Check:
– Fan harness and connector.
– 230 Vac across brown and blue wires.
– Fan operation, replace if necessary.
– Connections of the control box.
▶ Replace control box if necessary.
Fan/Airflow fault
C6
215
Fan speed too high
▶ Check:
– Fan harness and connector.
– Fan operation, replace if necessary.
– Connections of the control box.
▶ Replace control box if necessary.
Fan/Airflow fault
C6
216
Fan speed too low
▶ Check:
– Fan harness and connector.
– Fan operation, replace if necessary.
– Connections of the control box.
▶ Replace control box if necessary.
Fan/Airflow fault
C7
217
Fan has stopped during appliance
operation
▶ Check:
– Fan harness and connector.
– 230 Vac across brown and blue wires.
– Fan operation, replace if necessary.
– Connections of the control box.
▶ Replace control box if necessary.
Fan/Airflow fault
C1
264
Fan stopped during operation
▶ Check:
– Fan harness and connector.
– 230 Vac across brown and blue wires.
– Operation, replace if necessary.
Fan/Airflow fault
C4
273
Continuous fan operation for the last 24
hours (appliance temporary blocked)
▶ Check if demand has been calling for the 24 hours.
Appliance has been blocked from firing for a minimum
of 2 minutes as it has been operated continuously for
24 hours.
Flow sensor fault
E2
222
Flow temperature sensor shorted
▶ Check:
– Sensor harness and connector.
– Operation, replace if necessary.
Flow sensor fault
E2
223
Flow temperature sensor disconnected
▶ Check:
– Sensor harness and connector.
– Operation, replace if necessary.
Flow sensor fault
E9
276
Primary Flow temperature exceeded 95 °C ▶ Check:
– Primary system water pressure.
– For air in the system
– Circulation within heating system.
– Wiring and operation of the pump and flow
temperature sensor, replace part/s if necessary.
Flow sensor fault
E2
350
Flow temperature sensor shorted
▶ Check:
– Sensor harness and connector.
– Operation, replace if necessary.
Flow sensor fault
E2
351
Flow temperature sensor disconnected
▶ Check:
– Sensor harness and connector.
– Operation, replace if necessary.
Table 49