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Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Troubleshooting
(O) = Operator (T) = Technician Task
WARNING
Technician tasks are only to be completed by qualified service
people. Check faults before calling service technician.
Troubleshooting Procedures
• If any faults/issues occur with the unit, follow the below troubleshooting procedures
• If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department
Problem
Possible Causes
Task
Possible Corrective Action
Unit does not operate/start
The mains isolating switch on the wall,
circuit breaker or fuses are OFF at the power
board
O
Turn isolating switch, circuit breaker or
fuses ON
Power switch is in the “Off” position
O
Change the power switch to the “ON” position
Power Point is faulty
T
Arrange a qualified Technician to repair the power point
Refrigeration circuit board(s) is hot
T
Replace / Fix circuit board(s)
Unit is too warm
Ambient air entering the units
O
Move away from air flow
Exhaust fan above the unit
O
Move unit / exhaust fan
Warm items in unit
O
Remove items / Pre-chill
Air not circulating
O
Remove some items / Clear air vents/Grills
Too many items in the unit (overloaded)
O
Remove some items
Evaporator coil fins blocked
O
Clean fins / Defrost unit
Evaporator coil iced up
O
Defrost Unit / Remove warm items / Fix or
replace door seals
Temperature probe broken / disabled
T
Replace / Enable probe
Faulty electronic controller
T
Replace controller
Direct sunlight
O
Block sunlight, window tinting/shades
Unit is too cold
Temperature probe broken/disabled
T
Replace / Enable probe
Faulty electronic controller
T
Replace controller
Cleaning and Maintenance
