TROUBLESHOOTING
WARNING: Turn
off
the unit
and
let cool
before
servicing.
Only
a qualified
service
person
should
service and
repair
this appliance
.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
age
1. Passage of air/gas across irregular sur-
faces
2. Excessive gas pressure on natural gas
units
1. Incorrect gas supply or pressure
2. Blocked burner orifice or burner mani-
fold ports
3. Improper burner orifice size
Unit
is
smoking
/
sooting excessively
(
Note
:
It is natural and unavoidable for
appliance
sets
to produce moderate
levels of carbon (soot) where flames
Burner is excessively noisy
(
Note:
The movement and combustion of
gas will create low, unavoidable levels of
noise.)
Burner flame is too low or too high
more flame passage
flame pattern and/or check for proper
orifice sizing
1. Relieve any tight bends or kinks in gas
supply line
2. Check/reset gas regulator pressure
1. Check for proper gas supply pressure
2. Free burner orifice and manifold ports
of any burrs, paint, or other blockage
Note:
All troubleshooting items are listed in
order of operation.
contact the
media
. This is especially true
2.
Improper fuel/air mixture
1.
Excessive flame impingement or block-
1. S
eparate the
stones/media
to allow
2.
Remove any foreign items from the
3. Verify proper burner orifice sizing
.
1
2
4. Too much media around 4. Clear area in front of pilot assembly,
pilot area. make sure pilot flame is posi-
tioned correctly
3.
Insufficient amount of burner media 3. Add burner media.
