Faults and how to remedy
Guarantee terms
Please carefully retain the guarantee card completed by the seller, or the proof of purchase.
The company WOLF-Garten provides a guarantee for 24 months from the date of purchase. This guarantee is in accordance with the relevant state of technology and the
utilisation purpose / area of application. The consumer‘s statutory rights are not affected by the following guarantee guidelines.
Pre-conditions for the 24-month guarantee entitlement:
- Deployment of the device solely for private use.
The guarantee is reduced to 12 months in the commercial sector or leasing business.
- Proper handling and observance of all information given in the operating manual, which forms part of our guarantee terms.
- Observance of the prescribed maintenance intervals.
- No unauthorised alteration of the design.
- Installation of original WOLF replacement parts / accessories.
- Presentation of the completed guarantee card and/or proof of purchase.
This guarantee does not extend to normal wear-and-tear on blades, blade mounting components or friction disks, V-belts/toothed belts, running wheels/tyres, air filters, spark
plugs and spark plug connectors. Any guarantee claim shall be immediately void in the event of unauthorised repairs.
Faults and defects which can be traced to material or manufacturing faults will be rectified exclusively by our contracted workshops (the seller has the right to remedy a defect)
in your vicinity, or by the manufacturer if the latter is closer. Any claims going beyond the provision of a guarantee are ruled out. There is no entitlement to a replacement. Any
transport damage should be reported not to us but to the shipper in question since, otherwise, any compensation claims vis-à-vis the shipper would be voided.
Remedy (X) by:
Problem
Possible cause
WOLF
service
workshop
Yourself
Motor does not start or
has no power:
• Insufficient fuel in the tank
• Spark plug lead not connected
• Spark plug out of order
• Air filter dirty or oily
• Throttle lever not at „Run“
• Blade fastening screw loose
• Clutch linings worn
---
---
---
---
---
X
X
X
X
X
X
X
---
---
Uneven cutting:
• Cutting height misadjusted
• Blunt blades
• Air / duct catcher bag blocked
---
X
---
X
---
X
Drive does not start:
• Clutch Bowden cable misadjusted
---
X
W
hen in doubt, always consult a WOLF service workshop. Important: switch off the mower and disconnect the spark
plug lead before inspecting, cleaning or working on the blade
s.
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