background image

                                                                                         

Anypos500

 

     

                                                                             

常见问题及故障排除

                                      Troubleshotting                                       

 

常见故障和建议处理方法如下表:

 

A few common hardware problems and suggested solutions are presented 
in the table below: 

 

问题

PROBLEM 

解决方法

SOLUTION 

显示屏不亮

 

 
The  display  screen  is 
dark. 

确定电源指示灯是否正常

检查系统是否处于休眠模式

Make  sure  that  the  Power  LED  is  on  and 
Anypos500  is  not  in  suspend  mode  and 
adjust the display brightness.   

启 动 过 程 屏 幕 出 现

“Invalid  system  disk, 
Replace  the  disk,  and 
then press any key” 
 
The  following           
message  appears  at   
boot  up:  “Invalid    sy
stem  disk,  Replace   
the    disk,  and  then 
  press  any  key”   

检查操作系统是否正确安装

检查

BIOS

的启动设备顺序是否正确

 
 
 
Ensure  that  an  operating  system  is 
correctly  installed.  Check  the  boot 
sequence in the BIOS setup utility.   

屏幕出现未知的错误
信息

 

An  unidentified       
message  is  displayed.
   

重新机器启动,

并检查

BIOS

的参数设置

 
Reboot  the  terminal  and  run  the  BIOS 
Setup  Utility.  Check  the  Setup  Utility 
parameters.   

开机后无任何反应

 

 
 
 
 
Can’t turn on the POS.   

确定主机电源外部电源是否插好,外部
电源是否正常

检查适配器指示灯是否亮

检查

POS

电源指示灯是否亮

Check the AC adapter connection.   
Make  sure  that  the  adapter  LED  is  on. 
Otherwise

replace the adapter. 

Check if the power LED is on.   

显示模糊、不清晰

 

Display is not clear 

重新设置显示分辨率为

1024×768. 

Setup the resolutions to 1024*768. 

日期和时间显示不正

BIOS

或者操作系统内更正日期和时

Summary of Contents for Anypos500

Page 1: ...Anypos500 User Manual QINGDAO WINTEC SYSTEM CO LTD...

Page 2: ...essor of high performance low power consumption Remove the touch screen and the hard disk for easy maintenances Aluminium material housing guarantees efficient heat elimination and steady performance...

Page 3: ...Anypos500 Outward Diagram Front view...

Page 4: ...DESCRIPTION 1 Cable Cover 2 HDD Cover 3 Hinge Cover 4 Speaker Optional 5 Base 6 The hole for cables DESCRIPTION 1 15 inch TFT LCD and Touch screen 2 Magnet Stripe Reader Optional 3 Power Switch 4 Pow...

Page 5: ...5 LAN port 10 Microphone 11 Line out 12 12V 12V Output jack OUT 12V 13 1 COM1 port COM1 14 2 COM2 port COM2 15 3 COM3 port COM3 16 4 COM4 port with 12V COM4 17 1 Cash Drawer Port 1 CD1 18 2 Cash Drawe...

Page 6: ...Anypos500 Dismantle HDD 1 Dismantle the HDD cover and find the HDD bracket 2 Remove the screw of the HDD bracket 3 Pull out the HDD bracket...

Page 7: ...Anypos500 Mounting the Customer Display 1 Fix the display with 4 screws supplied with POS equipment 2 COM4 Connect the customer display to customer display port COM4 on the Anypos500...

Page 8: ...x the display with 4 screws supplied with POS equipment 2 VGA 12V Connect the 2nd LCD display to the VGA port and 12V output jack separately 3 USB When set up the touch screen on the 2nd LCD display c...

Page 9: ...unting the MSR 1 Put the MSR into the slot and move down to fix 2 2 M3 10 Fix the MSR with two M3 10 supplied screws 3 Connect the data wire of MSR to the port under the HDD bracket Then cover the MSR...

Page 10: ...n the rear of the POS with four M3 8 5 screws 2 VESA 100 100 mm Mounting the bracket on the wall or other place with 4 screws Our bracket meet the standard VESA The specification is 100 100 mm 3 Put t...

Page 11: ...before first use 1 After successful installation of diver the following icons will appear on your desktop 2 eGalaxTouch Click on the eGalaxTouch the system will enter the following window for calibra...

Page 12: ...to blue Repeat the previous calibration action until finish all the symbols Click OK to exit 5 The set up of touch screen is finished the touch screen can put in using now 6 25 3 If you want to make m...

Page 13: ...HID USB COM Port COM Anypos500 COM COM6 Connect Open the program and select connection motherboard interface USB_HID means connecting the USB port COM Port means connecting the COM Port The MSR of any...

Page 14: ...line breaks after reading data or not SAVE means saving the settings LOAD means loading the lasted settings SET DEFAULT means restore to factory defaults then click TEST MSR to test the settings 3 US...

Page 15: ...ge appears at boot up Invalid sy stem disk Replace the disk and then press any key BIOS Ensure that an operating system is correctly installed Check the boot sequence in the BIOS setup utility An unid...

Page 16: ...h screen can not give the rig ht position Setup the touch screen to calibrate Clean the touch screen with glass cleaner Reboot the machine after clean and do calibration again The touch screen doesn t...

Page 17: ...Anypos500 1 Anypos500 2 400 708 9898 www wintec cn 3 4...

Page 18: ...that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of The entire or spare parts are out of the warranty period Improper in...

Page 19: ...Http www wintec cn wintec en alibaba com HotLine 400 708 9898...

Reviews: