Win Standard Line Telephone User Manual Download Page 1

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TANDARD

INE

ELEPHONE

UICK

EFERENCE

UIDE

Answering Calls

Internal

Lift handset / Converse

External

Lift handset / Converse

Placing Calls

Internal

Lift handset / Dial station number / Converse

Page

Lift handset / Dial #

/ Dial two digit area code

External

Lift handset / Dial

/ Dial telephone number /

Converse

Last Number Redial

Lift handset / Dial #

/ Converse

Call-in-Progress

Transfer

Press FLASH / Dial station number / Announce call
/ Hang up

Holding Calls

Press FLASH / Dial ##

Retrieve Held Call

Press FLASH / Dial ## / Converse

Conference

Press FLASH / Call desired party / Press FLASH /
Dial *

Agent Features

Log In

Lift handset / Dial **

Log Out

Lift handset / Dial *

Unavailable

Lift handset / Dial *

898

Wrap Up

Lift handset / Dial *

899

Available

Lift handset / Dial **

WIN

Communications Corporation

WIN

Communications Corporation

6755

Jimmy Carter Blvd. Norcross, Georgia

30071

770 447 9555 F

770 449 3799

1999

WIN

Communications Corp. The material contained herein is subject to

change without prior notice at the sole discretion of WIN

Communications Corp.

Standard Line Telephone User Guide

WIN

Communications Corporation

6755

Jimmy Carter Blvd. Norcross, Georgia

30071

770 447 9555 F

770 449 3799

Summary of Contents for Standard Line Telephone

Page 1: ...ss FLASH Dial Converse Conference Press FLASH Call desired party Press FLASH Dial 2 Agent Features Log In Lift handset Dial 84 Log Out Lift handset Dial 84 Unavailable Lift handset Dial 898 Wrap Up Lift handset Dial 899 Available Lift handset Dial 89 WIN Communications Corporation WIN Communications Corporation 6755 Jimmy Carter Blvd Norcross Georgia 30071 770 447 9555 Fax 770 449 3799 1999 WIN Co...

Page 2: ... 3 Speed Dial 4 Busy Queue 4 Call in Progress Features 5 Holding Calls 5 Transferring Calls 5 Conferencing Calls 6 Parking Calls 6 Call Forwarding 7 Call Pickup 9 Account Code Registry 9 Paging 10 Do Not Disturb 10 Station System Preferences 11 Station Speed Dial 11 System Speed Dial 11 Reference Numbers 12 Voice Mail Access 12 Important Numbers 12 Agent Features 13 ...

Page 3: ... at station Lift handset Converse Replace handset to disconnect SELECTED TRUNK ANSWER Lift handset Dial access code set by the system administrator Dial trunk number Converse Replace handset to disconnect PAGE ANSWER Receive page Lift handset Dial followed by 68 for Internal Page 69 for External Page Converse ANSWERING CALLS ...

Page 4: ...d Trunk Access Lift handset Dial selected trunk access code set by the system administrator Dial trunk number Dial telephone number Converse Replace handset to disconnect Forced Account Code Dialing Lift handset Dial access code set by the system administrator Dial account code Press Dial the trunk access code Dial telephone number Converse Replace handset to disconnect LAST NUMBER REDIAL Lift han...

Page 5: ... busy signal while calling a station or accessing a telephone line Press the Flash button if equipped OR Press the hook switch momentarily Dial 1 Replace handset Wait for ringing indication Once Station or Line is available Receive ringing indication Lift handset Wait for called station to answer OR Dial telephone if placing a call Converse Replace handset to disconnect Cancel Lift handset Dial 1 ...

Page 6: ...e Unscreened Transfer With call in progress Press the Flash button if equipped OR Press the hook switch momentarily Receive dial tone Dial station number Replace handset to release Transfer Via Page With call in progress Press the Flash button if equipped OR Press the hook switch momentarily Receive dial tone Dial 6 Dial page zone 00 32 Announce call over page Wait for page answer Replace handset ...

Page 7: ... to release PARKING CALLS Call Park Set With call in progress Press the Flash button if equipped OR Press the hook switch momentarily Receive dial tone Dial 6 Replace handset Retrieve From any station Lift handset Dial 6 Converse Group Park Set With call in progress Press the Flash button if equipped OR Press the hook switch momentarily Receive dial tone Dial access code set by system administrato...

Page 8: ...ieve From any station in group Lift handset Dial access code set by system administrator Dial group number 01 32 Dial orbit number 01 16 Converse CALL FORWARDING Direct Forwarding Set Lift handset Dial 91 for Direct Forwarding Dial 0 for Day forward 1 for Night forward Dial station number Listen for confirmation tone Replace handset Cancel Lift handset Dial 90 Dial 0 to cancel Day or 1 to cancel N...

Page 9: ...er Listen for confirmation tone Replace handset Cancel Lift handset Dial 99 Dial 0 to cancel Day or 1 to cancel Night Listen for confirmation tone Replace handset External Forwarding Set Lift handset Dial 93 Dial telephone number Dial 9 Listen for confirmation tone Replace handset Cancel Lift handset Dial 93 Dial 0 to cancel Dial 9 Listen for confirmation tone Replace handset ...

Page 10: ...Press the hook switch momentarily Receive dial tone Dial 3 Dial account code Press Press the Flash button if equipped OR Press the hook switch momentarily Converse Replace handset to disconnect Follow Me Forwarding Set From station set where calls are to be forwarded to Lift handset Dial 92 Dial 0 for Day forward or 1 for Night forward Dial your forwarding station number Listen for confirmation to...

Page 11: ...ndset Dial 6 Converse Group Park Set With call in progress Press the Flash button if equipped OR Press the hook switch momentarily Receive dial tone Dial access code set by system administrator Dial orbit number 01 16 Replace handset Retrieve From any station in group Lift handset Dial access code set by system administrator Dial orbit number 01 16 Converse STATION SYSTEM PREFERENCES 7 PAGING Page...

Page 12: ...ll With call in progress Press the Flash button if equipped OR Press the hook switch momentarily Receive dial tone Dial station number OR Dial trunk group access code example 9 Dial telephone number Announce call Press the Flash button if equipped OR Press the hook switch momentarily Dial 2 Converse Replace handset to release PARKING CALLS Call Park Set With call in progress Press the Flash button...

Page 13: ...________________________________ 3 ______________________________________________________________ 4 ______________________________________________________________ 5 ______________________________________________________________ 6 ______________________________________________________________ 7 ______________________________________________________________ 8 ________________________________________...

Page 14: ...ble Receive ringing indication Lift handset Wait for called station to answer OR Dial telephone if placing a call Converse Replace handset to disconnect Cancel Lift handset Dial 1 AGENT FEATURES Log On Lift handset Dial 85 Dial 4 digit Agent Pin Number if required for Logon Listen for confirmation tone Replace handset Log Off Lift handset Dial 85 Listen for confirmation tone Replace handset Unavai...

Page 15: ...tone OR Press additional digit to force ring Replace handset to disconnect EXTERNAL CALLS Trunk Group Access Lift handset Dial trunk group access code example 9 Dial telephone number Converse Replace handset to disconnect Selected Trunk Access Lift handset Dial selected trunk access code set by the system administrator Dial trunk number Dial telephone number Converse Replace handset to disconnect ...

Page 16: ...station Lift handset Converse Replace handset to disconnect SELECTED TRUNK ANSWER Lift handset Dial access code set by the system administrator Dial trunk number Converse Replace handset to disconnect PAGE ANSWER Receive page Lift handset Dial followed by 68 for Internal Page 69 for External Page Converse ANSWERING CALLS 2 NOTES ...

Page 17: ...Replace handset to disconnect BUSY QUEUE Set Receive busy signal while calling a station or accessing a telephone line Press the Flash button if equipped OR Press the hook switch momentarily Dial 1 Replace handset Wait for ringing indication Once Station or Line is available Receive ringing indication Lift handset Wait for called station to answer OR Dial telephone if placing a call Converse Repla...

Page 18: ...Lift handset Dial 7 Converse Call in Progress Transfer Press FLASH Dial station number Announce call Hang up Holding Calls Press FLASH Dial Retrieve Held Call Press FLASH Dial Converse Conference Press FLASH Call desired party Press FLASH Dial 2 Agent Features Log In Lift handset Dial 84 Log Out Lift handset Dial 84 Unavailable Lift handset Dial 898 Wrap Up Lift handset Dial 899 Available Lift han...

Page 19: ...FLASH Dial Retrieve Held Call Press FLASH Dial Converse Conference Press FLASH Call desired party Press FLASH Dial 2 Agent Features Log In Lift handset Dial 84 Log Out Lift handset Dial 84 Unavailable Lift handset Dial 898 Wrap Up Lift handset Dial 899 Available Lift handset Dial 89 WIN Communications Corporation 6755 Jimmy Carter Blvd Norcross Georgia 30071 770 447 9555 Fax 770 449 3799 1999 WIN ...

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