PAGE 71 OF 80
NIGHT SCAN CHIEF
OPERATING INSTRUCTIONS
TP-4602001-T
DECEMBER 2020
9.2 Troubleshooting Mechanical Symptoms
This section describes mechanical troubleshooting. The following table lists some problems that
may be observed, but may not generate an error or warning code on the controller.
Table 9-5 Mechanical Symptoms and Troubleshooting Sequence
Symptom
Root Issue
Troubleshooting Sequence
Mast sticking
during extension
or retraction
Mast is dirty and/or requires
lubrication
1) Clean and lubricate mast
2) If condition continues, mast requires
overhaul
Mast leaks down
when extended
Air leak in mast or valve/com
-
pressor assembly
Use a soapy water solution to pinpoint
the leak. If the mast is leaking, it will
require new seals. If the valve or com
-
pressor assembly is leaking at a fitting,
remove the fitting, clean and reinstall
using thread tape or sealant. Replace a
faulty valve or compressor.
Erratic or noisy
when raising to
90°
Bent or worn actuator or pivot
shaft
Replace damaged component
RCP continually
pans or tilts
Bent flag in RCP
1) Remove RCP cover straighten or
replace flag
2) Make sure wiring is not wound tight.
Reset home position
Pan or tilt motor
will not respond
with no errors
displayed on
remote control(s)
Broken or loose motor wire
lead or faulty motor
1) Reconnect wire lead
2) Replace motor
Mast fails to fully
nest in saddle
and disconnects
power
Binding of actuator, software
fault or control erroneously
sensed an increase in current
1) Check that Base Board has software
version 2.6 or later. Contact Will-Burt if
update is required
2) Check actuator or mast for binding.
Replace actuator if binding or remove
source of binding
Mast will not
begin to lower
from 90° position
Mast tube sections do not fully
collapse to nested position
1) Extend and retract mast
2) Check tube sections for damage
3) Internal coil cord may be binding, con
-
tact The Will-Burt Company
Summary of Contents for Night Scan Chief 1.0
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