W-AIR Small Business Admin Guide
W-AIR Small Business Admin Guide
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If you need to transfer a call to some third party when you have one active call and one call on hold, you can use
in-call Feature codes (since it doesn't require opening a new channel): #8 for attended transfer and #9 for blind
for detailed information.
Feature Codes and Pre answer Services Guide
Upgrade Procedure of W-AIR system
FW upgrade of Base Stations
When there is the new FW available, the notification "Firmware available" appears in WMS Device
To upgrade the FW, select one or multiple base stations, and click
. Wait for several minutes,
Configure/Sync
during the FW upgrade, devices are rebooted. As soon as the upgrade procedure is finished, the new FW
version appears in the Devices menu of the WMS, the base stations are no longer marked with the blue color.
FW upgrade of Repeaters and Handsets
After the upgrade of the base stations, Repeaters and Handsets connected to the system download the new FW
automatically. You can monitor the process of the FW upgrade from the base station’s web interface.
Repeaters
Go to the Base Station interface, menu
: during the reboot you can see the progress of the upgrade of
Repeaters
the repeaters in the field “FWU Progress”. As soon as it’s finished, the “FWU Progress” displays “Complete”.
Handsets
During the procedure you can see the status of the upgrade of the phones, the procedure takes about 30
minutes. Go to the Base Station interface, menu
-> Handset: during the reboot you can see the
Extensions
progress of the upgrade in the field “FWU Progress”. As soon as it’s finished, the “FWU Progress” displays
“Complete”.
Alarms setting
Types of alarms
Alarm Button
This alarm is triggered by long-pressing (3 seconds) the red button on top of the handset.
Pull Cord Alarm
Repeaters must be connected to be able to perform the upgrade procedure
Do not turn off or reboot repeaters manually during the upgrade: they restart automatically
New FW is downloaded automatically after the Base Stations have been upgraded. To complete the FW
upgrade procedure of the handsets, the handsets must be placed into the charger.
