© Wikora GmbH
Page 13
As of November 2013
Errors excepted.
14 Warranties and guarantee
The warranty for our products is based on the legal provisions of the general Civil Code and the Consumer Protection Act.
In addition, defective appliances are replaced within the framework of our full warranty within 1 year, as of the date of the
invoice, including the replacement, procurement and incidental costs. As far as our hot-water heaters and pressurized boilers
are concerned, the warranty amounts for 6 months, as of the date of the invoice.
Subsequent to the full warranty, defective tanks are replaced within the framework of our guarantee. The guarantee of the
different products and the conditions are shown in the table below.
All other claims are excluded. Repairs and costs which occur due to damage, inappropriate installation, chemical,
electrochemical or electrical influences, incorrect operation or improper manipulation, are excluded. Furthermore, the warranty
becomes invalid if th eappliance has been modified through the installation of externally supplied parts or through irregular
professional maintenance.
Subject to our general terms and conditions.
Legal
warranty
2 years
Guarantee
years*
Conditions
WBO T/ToF
●
5
20 / 27
WBL
●
5
20 / 27
WBO Uno
●
5
20 / 27
WBO Duo
●
5
20 / 27
WP/Sol
●
5
20 / 27
WBO H
●
5
20 / 27
GS
●
5
20 / 27
Wikosol Twin
●
10
27
Wikosol
●
10
27
WPKR H Twin
●
5
20 / 27
WPKR Twin
●
5
20 / 27
WPKR
●
5
20 / 27
WPK
●
5
20 / 27
WPH-FW (tank)
●
5
27
WPR-FW (tank)
●
5
27
WPS
●
5
20 / 27
WPH
●
5
-
WPR
●
5
-
WPRR
●
5
-
WKS
●
5
-
Cu-finned tube heat exchanger
●
-
27
Electric heating element
●
-
-
Conditions:
20
27
Coverage Germany:
Compliance with the limits of the valid DHW regulations(TrinkwV 2001), especially the
limits in accordance with Appendix 2, Part 1-2 and Appendix 3
Coverage EU :
Compliance with the limits of the EG-Regulations 83/98
* Start of guarantee at date of invoice
Products
DHW storage tanks
Combi buffer tanks
Buffer tanks
Tank accessories
Under condition that the limits of the valid DHW regulations have been respected, the
anode has been examined for the first time after 2 years and afterwards annually and that
the anode has been replaced by an original Wikora anode (individual receipts needed) by
a specialized company.
