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22

IN CASE OF MALFUNCTION

This page includes some quick advice if your remote control fails 
or performs unsatisfactorily . If problems persist, contact your 
hearing care professional for assistance .

Problem

Possible cause

Solution

Your remote 

control does 

not work

The battery is dead or 

does not work

Change the battery

The battery in your 

hearing aid is exhausted

Change the battery

Out of operating range 

(< 1m)

Move within operating 

range

Strong electromagnetic 

interference

Move away from interfer-

ence source

RC-DEX and hearing aid 

not matched

Contact your hearing care 

professional

9 514 0276 071 #01.indd   22

18-03-2019   14:35:19

Summary of Contents for DEX RC-DEX

Page 1: ...USER INSTRUCTIONS RC DEX REMOTECONTROL 9 514 0276 071 01 indd 1 18 03 2019 14 35 18 ...

Page 2: ...2 9 514 0276 071 01 indd 2 18 03 2019 14 35 18 ...

Page 3: ...ACCESSORIES 8 THE BATTERY 9 Changing the battery 10 USING THE REMOTE CONTROL 13 Operating range 13 Light emitting diode 13 Adjusting the volume 14 To mute the hearing aid 14 Changing programs 15 Zen 15 Lock switch 15 CARING FOR YOUR REMOTE CONTROL 16 WARNINGS 19 9 514 0276 071 01 indd 3 18 03 2019 14 35 18 ...

Page 4: ...4 IN CASE OF MALFUNCTION 22 REGULATORY INFORMATION 23 SYMBOLS 29 9 514 0276 071 01 indd 4 18 03 2019 14 35 18 ...

Page 5: ...s explain how your remote control should be operated WARNING This booklet contains important information and instructions Read this booklet carefully before you start using your remote control Intended use This remote control is intended to operate Widex wireless hear ing aids 9 514 0276 071 01 indd 5 18 03 2019 14 35 18 ...

Page 6: ...aid functions such as volume adjustment and program change It is also provided with a light emitting diode LED for visual indi cation Front view 1 Light emitting diode LED 2 Volume up 3 Lock switch 4 Program toggle 5 Volume down 1 2 4 3 5 9 514 0276 071 01 indd 6 18 03 2019 14 35 18 ...

Page 7: ...ver 2 Eye for key ring string attachment If you need help to identify the serial number usually six or seven digits on the product please contact your hearing care profes sional 1 2 9 514 0276 071 01 indd 7 18 03 2019 14 35 19 ...

Page 8: ...8 ACCESSORIES 1 Battery 2 Key ring string 1 2 9 514 0276 071 01 indd 8 18 03 2019 14 35 19 ...

Page 9: ... Please note the expiration date and the recommen dations on the battery pack regarding disposal of used batteries The remote control is on when a functioning battery is correctly placed in the battery compartment Battery life is up to 12 months depending on how often you activate the remote control keys 9 514 0276 071 01 indd 9 18 03 2019 14 35 19 ...

Page 10: ...ss the battery as illustrated to tip it up and take it out or just turn the device around and let the battery fall out in your hand NOTE When changing battery it is a good idea to hold the remote control over a close soft surface 1 2 9 514 0276 071 01 indd 10 18 03 2019 14 35 19 ...

Page 11: ...t the new battery at an angle as illustrated and press to click the battery into place The plus sign on the battery must face upwards 4 Replace the battery cover 3 4 9 514 0276 071 01 indd 11 18 03 2019 14 35 19 ...

Page 12: ...e 24 hour Poisons Information Centre immediately on 13 11 26 for fast expert advice Examine devices and make sure the battery compartment is correctly secured e g that the screw or other mechanical fastener is tightened Do not use if compartment is not secure Dispose of used button batteries immediately and safely Used discharged batteries can still be dangerous Tell others about the risk associat...

Page 13: ... of a key ring or similar Operating range The operating range from the remote control to the hearing aid is up to 1 m Light emitting diode A green light in the diode indicates that one of the keys on the remote control has been activated 9 514 0276 071 01 indd 13 18 03 2019 14 35 19 ...

Page 14: ...you will hear a brief beep tone When the maximum or minimum adjustment level is reached you will hear a long beep tone To mute the hearing aid Keep pressing the volume down key on the remote control after the long beep tone has sounded and until it stops Pressing one of the volume keys briefly will bring back the sound 9 514 0276 071 01 indd 14 18 03 2019 14 35 19 ...

Page 15: ...h the special Zen program you access this by a long key press 2 sec on the program toggle key Short presses on the program toggle key will then allow you to choose from among any available Zen styles You return to the standard listening program with a long press of the key Lock switch The buttons of the remote control can be locked to prevent them being unintentionally activated Slide the lock swi...

Page 16: ...ur remote control WARNING Do not expose the remote control to extreme temperatures or high humidity Do not immerse it in water or other liquids CAUTION Clean the remote control with a soft cloth Never clean your remote control with acids alcohol strong detergents or other liquids Avoid dropping the remote control 9 514 0276 071 01 indd 16 18 03 2019 14 35 19 ...

Page 17: ... keep your mobile phone PDA within close proximity of the remote control e g same pocket Never try to open or repair the remote control yourself To be per formed by authorized personnel only 9 514 0276 071 01 indd 17 18 03 2019 14 35 19 ...

Page 18: ...damage your remote control Radiation from room surveillance equipment burglar alarms mobile phones and similar sources is weaker and will not damage your remote control However on occasion radiation from devices such as certain burglar alarms automatic motion detectors and other electronics may cause noticeable audible interference during remote control and hearing aid use 9 514 0276 071 01 indd 1...

Page 19: ...er or hospital immediately Keep your remote control and its parts accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves Do not change bat teries in front of them and do not let them see where you keep your battery supply Do not use your remote control on aircraft or in hospitals without permission Do not use your rem...

Page 20: ... Although your remote control has been designed to comply with the most stringent international electromagnetic compatibility stand ards the possibility cannot be excluded that it may cause interfer ence with other equipment such as medical devices 9 514 0276 071 01 indd 20 18 03 2019 14 35 19 ...

Page 21: ...nt If you experience any interference do not use the hearing aids and or hearing aid accessories and contact the manufacturer of the implant Please note that interference can also be caused by power lines elec trostatic discharge airport metal detectors etc If you have an active brain implant please contact the manufacturer of the implant for risk evaluation If you have an implantable device we ad...

Page 22: ...use Solution Your remote control does not work The battery is dead or does not work Change the battery The battery in your hearing aid is exhausted Change the battery Out of operating range 1m Move within operating range Strong electromagnetic interference Move away from interfer ence source RC DEX and hearing aid not matched Contact your hearing care professional 9 514 0276 071 01 indd 22 18 03 2...

Page 23: ...lass B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee th...

Page 24: ...p NOTE This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Widex could void the user s authority to operate the equipment Industry Canada Statement Déclaration d industrie Canad...

Page 25: ...rference including interference that may cause undesired operation of the device Conformément à la réglementation d Industrie Canada le présent émet teur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inférieur approuvé pour l émetteur par Industrie Canada Dans le but de réduire les risques de brouillage radioélectrique à l intention des autres utilisateurs il faut chois...

Page 26: ...ce L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonc tionnement 9 514 0276 071 01 indd 26 18 03 2019 14 35 19 ...

Page 27: ...s RC DEX is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity according to 1999 5 EC can be found at http www widex com doc 9 514 0276 071 01 indd 27 18 03 2019 14 35 19 ...

Page 28: ...dled correctly Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment or given to your hearing care professional for safe disposal Proper disposal helps to protect human health and the environment S l S 9 514 0276 071 0...

Page 29: ...manufacturer whose name and address are stated next to the symbol If appropriate the date of manufacture may also be stated Date of manufacture The date when the product was manufactured Use by date The date after which the product is not to be used Batch code The product s batch code lot or batch identification 9 514 0276 071 01 indd 29 18 03 2019 14 35 20 ...

Page 30: ...light The product must be protected from light sources and or The product must be kept away from heat Keep dry The product must be protected from moisture and or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed S 9 514 0276 071 01 indd 30 18 03 2019 14 35 21 ...

Page 31: ...d lowest temperatures to which the product can be safely exposed Consult instructions for use The user instructions contain important cautionary infor mation warnings precautions and must be read before using the product Caution Warning Text marked with a caution warning symbol must be read before using the product 9 514 0276 071 01 indd 31 18 03 2019 14 35 21 ...

Page 32: ...with the requirements set out in European CE marking directives Alert The product is identified by R TTE Directive 1999 5 EC as an equipment Class 2 product with some restrictions on use in some CE member states C Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market S T ri 9 514 0276 071 01 indd 32 18 03 20...

Page 33: ... Interference Electromagnetic interference may occur in the vicinity of the product The six or seven digit number on the product is the serial number Se rial numbers may not always be preceded by 9 514 0276 071 01 indd 33 18 03 2019 14 35 21 ...

Page 34: ...34 9 514 0276 071 01 indd 34 18 03 2019 14 35 21 ...

Page 35: ...35 9 514 0276 071 01 indd 35 18 03 2019 14 35 21 ...

Page 36: ...Manual no 9 514 0276 071 01 Issue 2019 03 É 5qr0w7 h ja WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark https global widex com 9 514 0276 071 01 indd 36 18 03 2019 14 35 21 ...

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