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Q
How to install the different Windows version.
A
B1 has been optimized Windows XP. If you install the different Windows version, we cannot guarantee the proper
operation.
Q
I could find a Window label that has been torn.
A
If you can see the product key properly, there’s no problem. The original label is designed as it is for the protection
purpose. (If the label has been damaged, you may get disadvantages of the Windows approval.)
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Q
How to connect wired Internet.
A
You need to purchase a USB wired LAN card or the optional desktop cradle.
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Q
There are tiny black pixel points or bright pixel points (red, white, blue, or green) that continuously appear
on the Liquid Crystal Display (LCD) screen.
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A
High precision technology is used to manufacture these LCD displays to maintain a high standard of operation. In all
LCD panels, however, there may be a small number of pixels that do not change color. This is a normal occurrence
for all LCD displays from all manufacturers. Most defects are noticeable only while the product is starting or on an all
white or all black screen and should not be noticeable under normal operation.
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However if you can find more than 5 dead pixels we are offering you a replacement service.
Also only dead pixel in the middle of the LCD would belong to the replace condition.
Q
No Bluetooth device is found or cannot be connected via Bluetooth.
A
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1
If the Bluetooth device is already connected to another device, you may not be able to find it and cannot connect to
the device even if the device is found.
Disconnect the connection to the other device and then start the search again.
A
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2
Check that the Bluetooth functionality of the device with which you want to communicates is on.
See the other device’s manual for more information.
A
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3
In general, a Bluetooth headset has 2 operating modes, On/Off mode and Pairing mode.
To connect the device to the product, it must be in Pairing mode.
Switch the device to Pairing mode and then retry the search operation.
In general, the device in Pairing mode automatically returns to On/Off mode after a certain period of time.
Q
Why is my Bluetooth connection slow?
A
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1
The data transfer speed depends on the obstacles and/or the distance between the two devices, on the radio wave
quality, and on the operating system or the software in use. Move your product and Bluetooth devices closer to each
other or remove obstacles between your product.
A
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2
Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous
transfer due to electromagnetic interference in the environment.
Q
Why can’t I use the Bluetooth utility software when I switch a user?
A
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1
If you switch a user without logging off your system, the Bluetooth utility software will not work successfully.
Be sure to log off before switching a user. To log off your system, click Start and Log off.
Also it may not be available to a user with a standard user account on your product. Log onto the product as a user
with administrator rights.
Q
What should I do if I cannot connect a USB device?
A
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1
If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a
digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected
properly to the AC outlet.
A
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2
Try using one of the USB ports on the port replicator. The driver could be installed to the specific port you used the
first time you connected the device.
A
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3
USB hubs may prevent a device from working because of the distribution of power. We recommend you connect the
device directly to your product without a hub.
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