Whynter UIM-501SS, Instruction Manual

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16
TROUBLESHOOTING
Many common ice maker problems are easily resolved. Try the troubleshooting suggestions below to
see if the problems can be resolved before having to contact the service department.
Problem Possible Cause Probable Correction
The machine won't
operate.

The icemaker is unplugged.

The fuse is blown.

The icemaker power switch is
OFF.

The ice storage bin is full of ice.

Plug the ice maker in.

Replace fuse.

Turn the ice maker power switch to
ICE (ON)

Take away some ice cubes; make
the ice full probe is free of ice.
The water doesn't feed in
after the ice maker starts.

The water supply tap is turn off.

The water supply pipe is not
proper connected.

Turn on the water supply tap.

Reconnect the water supply pipe.
Machine makes ice, but bin
does not fill up with ice

The condenser may be dirty.

The air flow to the ice maker may
be obstructed.

The ambient temperature and
water temperature are high, or it
is near with some heat source.

Clean the condenser.

Check the installation.

Run the unit for longer period of time.
Water is leaking out the
unit.

A few water droplets are on the
door.

The water supply connection is
leaking.

Under some conditions, humidity
may condense on the door. Consider
moving the unit or just be more
careful when you open the door.

Tighten fitting. See “Connecting the
water line”.
Cubes are partially
formed--are white at the
bottom.

Not enough water in the water
bin.

Check if the water supply pressure is
below 15 psi.

Check water supply--filter may be
restricted.

Check for a water leak at the water
trough.
Noise during operation

The feet are not leveled and
locked.

Level and lock the feet. See Leveling
the Ice Maker.

Certain sounds are normal.

See “Normal Sounds.”
The icemaker stops
suddenly while making ice.

The electricity is off.

Reconnect the power supply line.

The room temperature is out of
the stated range.

Cut off the electricity and let the ice
maker stop working until the
temperature returns within the stated
range.
The body of the ice maker
is electrified

The ground line isn't in the
socket.

Use the correct plug and outlet.
Scale builds up quickly
inside the machine.

The calcium level in the water is
too high.

Use a water softening apparatus
installed in front of the water inlet
valve.