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SC PRO

 

111519

Page 18 | 1-800-343-9463

ALARM CODES

Message Cause

Solution

“E1”

Bottle probe is unplugged

Attach bottle probe to unit

Faulty bottle probe 
connection

1. Check bottle probe attachment at circular connector
2. Check bottle probe connection at the back of controller

Defective bottle probe

Replace the bottle probe

“E2”

Faulty evaporator probe 
connection

Check evaporator probe connection at the back of controller

Defective evaporator probe

Replace the evaporator probe

“E3”

Faulty condenser probe 
connection

Check the condenser probe connection at the back of the controller

Defective condenser probe

Replace the condenser probe

“AH1”

The bottle probe is sensing a 
temperature that is 4° above 
the setpoint

1. Allow time for the wine to reach the desired temperature
2. Make sure all windows and doors are closed and have a proper seal
3. Follow the procedures in the pre-installation instructions to test the unit for proper 

cooling

“AL1”

The bottle probe is sensing a 
temperature that is 4° below 
the setpoint

1. Make sure unit is not in cooling mode (the snowflake symbol will not be lit)
2. Add heat to the room until the wine reaches the desired temperature

“COH”

The condenser coil 
temperature is above 145°F

1. Check the condenser coil and clean if necessary
2. Make sure the intake air does not exceed 85°F
3. Make sure both condenser fans are working properly

“Ad3”

Anti-Frost Cycle ended on 
time-out

1. Check the evaporator coil for ice buildup; unplug the unit and allow the coil to thaw 

before restarting

2. Make sure the room the intake air is not less than 60°F
3. If the unit continues to go into continuous Anti-Frost Cycles (every 5 minutes), call 

Customer Service for more troubleshooting information 

CPSM

 (Customer Preference Selection Mode)

Press and hold the SET button for approximately 5 seconds to enter the CPSM menu. “Fdc” will be displayed on the screen. Use the 

down arrow to access the following parameters.

Fdc

Humidity 

Management/

Enhancement

This parameter is preset to one (1) minute at the factory. This amount of time should provide adequate relative 

humidity for the cellar. An increase in this parameter will keep the fan running longer after the compressor has 
turned off, reintroducing some of the moisture which was extracted from the wine cellar during the cooling cycle 
back into the cellar. (The WhisperKOOL unit, however, cannot increase the humidity of the cellar.) This parameter 
should not be adjusted below 1. Adjustments should be made in increments of 5, with a maximum of 15 and a 
minimum of 1. After making any adjustment to Humidity Enhancement, you should wait a minimum of three 

days before making any additional adjustments. This will allow the cellar sufficient time to acclimate to the new 
setting. 

PA2

There are no adjustable settings in this parameter. 

tab

There are no adjustable settings in this parameter.

Rel

There are no adjustable settings in this parameter.

loc

Change this parameter from “n” to “y” to lock the keyboard from changes to the setpoint.

ddd

Select one of these numbers to display your preference:

0 = Setpoint

1 = Bottle Probe Temperature

2 = Evaporator Probe Temperature

3 = Condenser Probe Temperature

“CA1”

Use this parameter to calibrate the bottle probe to a known temperature. This parameter can be adjusted between 

-12°F and 12°F. 

Example:  Bottle temperature reading = 58°F 

Known temperature reading = 55°F 

CA1 parameter setting to match known temperature = -3

Summary of Contents for SC PRO 2000

Page 1: ...SC PRO SERIES OWNER S MANUAL SC PRO 2000 SC PRO 3000 SC PRO 4000...

Page 2: ...not responsible for printing or clerical errors WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related hardware at any time without notice V...

Page 3: ...stallation Guide 11 Preparing the Installation Location 11 Preparing the Unit for Installation 12 Installing the Unit through the Wall 13 Condensation Drain Line 14 Liquid Measuring Thermostat System...

Page 4: ...the WhisperKOOL Cooling Unit The WhisperKOOL cooling unit is a specialized refrigeration unit designed for one purpose only to maintain the optimal temperature and humidity levels conducive to the pr...

Page 5: ...on the right side of the unit to select the inlet you would like to use 5 The unit is designed to gently cool down the temperature of the cellar over time by cycling cooler air throughout Test the uni...

Page 6: ...manual 1 Bypass plug 1 Liquid measuring thermostat bottle probe Accessory kit 2 1 Power cord 8 feet 1 Piece of mounting bracket insulation foam 6feet 11 1 standard screws 7 1 2 Phillips pan head scre...

Page 7: ...www whisperkool com Page 5 SC PRO Series QUICK REFERENCE GUIDE Front Side View Rear Side View Controller Bottle probe Probe input Control panel see page 10 for details Drain port Rear power inlet...

Page 8: ...tubing Installation Through the wall Thermostat Advanced digital controller liquid temperature measuring bottle probe Temp Delta Can maintain a 55 F cellar temperature with up to 85 F condenser air i...

Page 9: ...er vapor creates its own pressure separate from the ambient air pressure and will intrude into colder drier areas A vapor barrier is REQUIRED in order to prevent the intrusion of water vapor and maint...

Page 10: ...ipate or absorb heat from the space The system will operate more efficiently with a greater amount of air to exchange NOTE Do not attempt to mount the unit in a wall recess or attempt to camouflage or...

Page 11: ...r amount of heat is generated on the exhaust side of the unit Adequate ventilation is required in order to dissipate heat away from the unit If ventilation is inadequate the exhaust will heat the area...

Page 12: ...spikes can damage sensitive electrical equipment WhisperKOOL recommends plugging the unit into a surge protector or power conditioner in order to protect your system As outlined in our terms and cond...

Page 13: ...studs themselves Make the second horizontal cut from stud to stud on the line 16 inches below the first cut Once the horizontal lines have been cut make vertical cuts using the inside edge of the stud...

Page 14: ...g the distance between the pieces of tape on the top and bottom edges of the mounting bracket then cut remove paper backing and secure Do the same on the opposite side of the bracket Discard any exces...

Page 15: ...to the wall Secure the flange to the wall through the pre drilled holes The screws should penetrate the studs as well as the upper and lower supports to provide adequate support for the WhisperKOOL u...

Page 16: ...other problems associated with excess condensation Failure to use the condensation drain line tube will void the warranty on the unit Condensate Evaporator The SC units come equipped with a condensat...

Page 17: ...water 3 Place bottle probe securely into bottle as seen in Figure 1 4 Place the wine bottle in your wine cellar Ensure sensor tip is fully submerged 5 To ensure a consistent temperature place bottle...

Page 18: ...0 F or for a maximum of ten minutes The unit will then return to normal operation If the evaporator is not above 26 F after the Anti Frost Cycle has ended the red error light will display in the upper...

Page 19: ...the set button again While the current temperature setting is displayed press the up or down arrows to change set point When the display shows the desired temperature setting press and release the set...

Page 20: ...into continuous Anti Frost Cycles every 5 minutes call Customer Service for more troubleshooting information CPSM Customer Preference Selection Mode Press and hold the SET button for approximately 5...

Page 21: ...www whisperkool com Page 19 SC PRO Series WIRING SCHEMATIC...

Page 22: ...SC PRO 111519 Page 20 1 800 343 9463 WIRING SCHEMATIC...

Page 23: ...www whisperkool com Page 21 SC PRO Series NOTES...

Page 24: ...r setpoint Power select switch in wrong position See page 10 for correct switch position Faulty thermostat or wiring Call Customer Service at 1 800 343 9463 Cellar temperature is too warm Possible cau...

Page 25: ...9463 Evaporator fan runs but compressor does not Possible cause Solution Unit is running an Anti Frost Cycle Check evaporator coil temperature Compressor and or starting components faulty Call Custome...

Page 26: ...he waterline if draining into a vessel Every Six Weeks Disconnect exterior drain line and check for blockages Quarterly Use a vacuum with brush attachment to clean coils be careful not to crush coil f...

Page 27: ...US Toll Free 1 800 343 9463 Fax 209 466 4606 ACCESSORIES FOR COOLING UNITS WhisperKOOL offers accessories to enhance and customize your wine cooling unit Exterior Grille The exterior grille protects t...

Page 28: ...uct to the End User and 2 PARTS Supply to the End User new or rebuilt replacement parts for the Product in exchange for the return of defective parts and 3 FREIGHT Cover normal ground freight charges...

Page 29: ...ry the limited warranty on this Product 3 Product Installation Requirements A Prior to installing a WhisperKOOL Product the End User must read the WhisperKOOL Owner s Manual and thereafter the End Use...

Page 30: ...738 East Alpine Avenue Stockton California 95205 8 Miscellaneous Terms and Conditions A Return Policy All return inquiries must be made within thirty 30 calendar days of the original purchase of a Pro...

Page 31: ...echnical Assistance WhisperKOOL Customer Service is available Monday through Friday from 6 00 a m to 4 00 p m PST The Customer Service representative will be able to assist you with your questions and...

Page 32: ...WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com...

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