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15

USING YOUR WASHER

1.

 

Sort and prepare your laundry

 

Empty pockets. Loose change, buttons, or any small  

object can pass under the washplate and become  

trapped, causing unexpected sounds.

 

Sort items by recommended cycle, water temperature,  

and colorfastness. 

 

Separate heavily soiled items from lightly soiled. 

 

Separate delicate items from sturdy fabrics. 

 

Do not dry items if stains remain after washing; heat  

can set stains into fabric.

 

Treat stains promptly. 

 

Close zippers, fasten hooks, tie strings, and sashes.  

Remove non-washable trim and ornaments.

 

Mend rips and tears to avoid further damage to items  

during washing.

Helpful Tips: 

 

For best performance, use HE liquid detergent when washing 

bulky items.

 

When washing waterproof or water-resistant items, load 

evenly.

 

Use mesh bags to help avoid tangling when washing  

delicate or small items.

 

Turn knits inside out to avoid pilling. Separate lint-takers  

from lint-givers. Synthetics, knits, and corduroy fabrics will  

pick up lint from towels, rugs, and chenille fabrics.

NOTE:

 Always read and follow fabric care labels instructions  

to avoid damage to your items.

2.

  

Add laundry products

IMPORTANT:

 If you are using the Compact Dryer Stack Stand  

(Part Number 49971), pull the washer forward before lifting  

the washer lid. Do not permanently install the washer in the 

Compact Dryer Stack Stand – doing so will prevent you from 

raising the washer lid.
If you are using liquid laundry detergent, single-dose laundry 

packets, color-safe bleach, Oxi-type boosters, or fabric softener  

crystals, add to the wash basket prior to adding laundry.

NOTE:

 Always follow manufacturer’s instructions.

3.

 

Load laundry into washer

Max 

load 

level

For best performance, load items  

in loose heaps evenly around the  

washplate. Try mixing different- 

sized items to reduce tangling.

IMPORTANT:

 Items need to move  

freely for best cleaning and to reduce wrinkling and tangling.

NOTE:

 The maximum volume is about 1.52 cubic ft. (4.4 lb max. 

load size per cubic ft.).

Summary of Contents for WTW2000HW

Page 1: ...endimiento HE WASHER USE AND CARE GUIDE Table of Contents WASHER SAFETY 2 INSTALLATION REQUIREMENTS 3 PERMANENT INSTALLATION INSTRUCTIONS 6 PORTABLE INSTALLATION INSTRUCTIONS 10 CONTROL PANEL AND FEATURES 13 USING YOUR WASHER 15 WASHER MAINTENANCE 18 TROUBLESHOOTING 20 WARRANTY 25 W11254174A W11254180A SP ...

Page 2: ...2 WASHER SAFETY ...

Page 3: ...en to 19 16 3 95 cm Utility knife Flashlight optional INSTALLATION REQUIREMENTS Permanent Installation Parts needed not provided with washer NOTE Replace inlet hoses after 5 years of use to reduce the risk of hose failure Record hose installation or replacement dates for future reference Inlet hoses with flat washers Parts supplied Drain hose with clamp Cable tie Leveling feet Tools needed for ins...

Page 4: ...onsibility You will need A water heater set to deliver 120 F 49 C water to the washer A grounded electrical outlet located within 5 ft 1 5 m of where the power cord is attached to the back of the washer See Electrical Requirements Hot and cold water faucets located within 3 ft 1 1 m of the hot and cold water fill valves and water pressure of 5 100 psi 34 5 690 kPa A level floor with a maximum slop...

Page 5: ...unded outlet installed by a qualified electrician If codes permit and a separate ground wire is used it is recommended that a qualified electrician determine that the ground path is adequate Do not ground to a gas pipe Check with a qualified electrician if you are not sure the washer is properly grounded Do not have a fuse in the neutral or ground circuit Remove Shipping Material Before you instal...

Page 6: ...aundry tub drain system view C The laundry tub requires a minimum carry away capacity of 17 gal 64 5 L per minute for permanent installations The top of the laundry tub must be at least 39 990 mm above the floor and no higher than 72 183 cm from the bottom of the washer min 30 762 mm 4 5 114 mm 4 5 114 mm A B C Install Leveling Feet Optional for permanent installation only IMPORTANT Installation o...

Page 7: ...ed to remove the drain hose form from the end of the drain hose You may need additional parts with separate directions See Tools and Parts To avoid damage to the floor set the washer onto cardboard before moving across floor Move the washer to within approximately 3 ft 900 mm of the final location Connect Drain Hose 2 Attach drain hose to drain port If clamp is not already in place on elbow end of...

Page 8: ...llation or replacement dates for future reference Periodically inspect and replace hoses if bulges kinks cuts wear or leaks are found 9 Check for leaks Turn on water faucets to check for leaks A small amount of water may enter washer It will drain later If you connect only one water hose you must cap supplied off the remaining water inlet port Secure Drain Hose 10 Secure drain hose to laundry tub ...

Page 9: ...lations Check the levelness of the floor If floor is not level move washer to a level floor area 13 Plug into a grounded 3 prong outlet Complete Installation Checklist Check electrical requirements Be sure you have correct electrical supply and recommended grounding method Check that all parts are now installed If there is an extra part go back through steps to see what was skipped Check that you ...

Page 10: ...to the end of the inlet hose Firmly seat the washer in the coupling 3 Connect fill hose Attach the fill hose to the cold water left inlet valve Tighten coupling by hand Use pliers to make an additional 2 3 turn NOTE Do not overtighten Damage to the valves can result Hot water right inlet valve is capped Leave this valve capped 4 Connect drain hose 6 mm To keep the fill and drain hose from leaking ...

Page 11: ...side Be sure your washer is on a level floor to help avoid movement during spin Attach fill and drain hose connector to a single spout hot cold water faucet Move the locking collar down while lifting the connector until it snaps into place 8 Set TEMP to Tap Cold Set the temperature setting on your washer to Tap Cold Set the water temperature for the Wash cycle by adjusting the Hot and Cold water f...

Page 12: ...eps to see what was skipped Check that you have all of your tools Check that shipping materials were completely removed from washer Check that water faucets are on Check for leaks around faucets and inlet hoses NOTE If the washer is attached to a faucet equipped with a spray hose the constant water pressure may cause the spray hose to leak To avoid possible failure the spray hose should be disconn...

Page 13: ... indicate the selected cycle and the current process CYCLE TIME or Press or to adjust the duration of a cycle LED display will show the time remaining for the cycle to complete If an out of range adjustment is made a buzzer will sound End of Cycle Signal Press and hold the minus button for 3 seconds to enable or disable the end of cycle signal CYCLES Press CYCLES to select a wash cycle Choose from...

Page 14: ...emoval and high speed spin to shorten drying time Heavy Duty Use this cycle for sturdy or heavily soiled loads Wash combines high speed agitation and high speed spin for maximum soil removal Rinse Use this cycle for additional rinsing of the washer load or hand washed items Spin Use this cycle to remove excess water from the washer load or hand washed items Clean Washer Use this cycle every 30 was...

Page 15: ...arate lint takers from lint givers Synthetics knits and corduroy fabrics will pick up lint from towels rugs and chenille fabrics NOTE Always read and follow fabric care labels instructions to avoid damage to your items 2 Add laundry products IMPORTANT If you are using the Compact Dryer Stack Stand Part Number 49971 pull the washer forward before lifting the washer lid Do not permanently install th...

Page 16: ...ser Add liquid HE detergent or single dose packets to the basket prior to adding laundry See Washer Maintenance for information on recommended method of cleaning washer dispensers 5 Add liquid chlorine bleach to dispenser Bleach will be dispensed automatically during the wash part of the cycle Do not overfill dilute or use more than 1 cup 250 mL Do not use color safe bleach or Oxi products in the ...

Page 17: ...s Moderate to light soils Cool Some warm water may be added to assist in soil removal and to help dissolve detergents Colors that bleed or fade Light soils Cold A small amount of warm water may be added to assist in soil removal and to help dissolve detergents Water will be colder than Cool setting Dark colors that bleed or fade Light soils Tap Cold This is the temperature from your faucet Dark co...

Page 18: ...ART PAUSE for 3 seconds After the Clean Washer cycle has stopped run a Rinse cycle to rinse cleaner from washer Washer care cont 2 Chlorine Bleach Procedure Alternative a Open the washer lid and remove any clothing or items b Add 1 cup 236 mL of liquid chlorine bleach to the bleach compartment NOTE Use of more liquid chlorine bleach than is recommended above could cause washer damage over time c C...

Page 19: ... moved during freezing weather follow WINTER STORAGE CARE directions before moving 3 Disconnect drain hose from drain system and from back of washer 4 Unplug power cord 5 Place inlet hoses and drain hose inside washer drum 6 Bundle power cord with a rubber band or cable tie to keep it from hanging onto the ground Reinstalling using washer again To reinstall washer after non use vacation winter sto...

Page 20: ...g or surging as final amounts of water are removed during the spin drain cycles Humming Load sensing may be occurring You may hear the hum of the sensing spins after you have started the washer This is normal Whirring Basket may be slowing down You may hear the whirring sound of the basket slowing down This is normal Water Leaks Check the following for proper installation Washer not level Water ma...

Page 21: ...e Select RINSE then SPIN Do not add more detergent Washer not draining spinning loads are still wet Small items may have been caught in pump or between basket and tub which can slow draining Empty pockets and use garment bags for small items Using cycles with a lower spin speed Cycles with lower spin speeds remove less water than cycles with high spin speeds Use the recommended cycle speed spin fo...

Page 22: ...st be on For portable installations sink faucet must be on Inlet valve screens on washer may be clogged Remove any kinks in the inlet hose Not using HE detergent or using too much HE detergent The suds from regular detergent can cause the washer to operate incorrectly Use only HE detergent Be sure to measure correctly Always measure detergent and follow detergent directions based on load size and ...

Page 23: ... or using too much HE detergent Use only HE detergent Be sure to measure correctly Always follow the detergent directions See Washer Care section Fabric damage Sharp items were in pockets during wash cycle Empty pockets zip zippers and snap or hook fasteners before washing to avoid snags and tears Strings and straps could have tangled Tie all strings and straps before starting wash load Items may ...

Page 24: ...se Water temperature is very cold Select a warmer wash temperature Try adding the detergent to the basket prior to adding laundry rather than using the detergent dispenser Single dose laundry packet not dissolving Adding laundry packet incorrectly Be sure laundry packet is added to washer basket before adding clothes Follow the manufacturer s instructions to avoid damage to your items Error Code A...

Page 25: ...parts or accessories 6 Conversion of products from natural gas or propane gas or reversal of appliance doors 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or modification of the appliance 9 Cosmetic damage including scratches dent...

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