24
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Incorrect dispenser
operation
Clogged dispensers or laundry
products dispensing too soon.
Do not overfill dispenser. Overfilling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to remain in dispenser
at the end of the cycle.
Fabric softener thickens as it gets older. If there is an increase
of fabric softener in the dispenser after a cycle, check the age
of the fabric softener and replace if needed.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature
if possible, depending on your load. Do not use single-dose
laundry packets in the dispenser. They may not dissolve properly
and clog the dispenser.
Liquid chlorine bleach not used
in dispenser.
Use only liquid chlorine bleach in the bleach dispenser.
Powdered detergent not
dissolving completely
in load
Using too much HE detergent.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Water temperature is very cold.
Select a warmer wash temperature.
Try adding the detergent to the basket prior to adding laundry,
rather than using the detergent dispenser.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly.
Be sure laundry packet is added to washer basket before adding
clothes. Follow the manufacturer’s instructions to avoid damage
to your items.
Error Code Appears in Display
E1 – Water inlet alarm
Water level not reached after
20 minutes.
Check that the water faucets are not closed.
Check that the water pressure in the house is over 3 psi (20kPa).
Clean the inlet hose filter screens.
Check that the drain hose is not below 39" (990 mm) from
the floor.
E2 – Draining alarm
Washer is still detecting water after
draining for 8 minutes.
Check that the drain hose is not more than 72" (183 cm) from
the floor.
Remove any clogs from the drain hose.
E3 – Unbalanced alarm
Washer may be tightly packed or
clothes are not evenly distributed.
Remove several items, rearrange load evenly around the
washplate, and restart the spin cycle.
E4 – Open lid alarm
Opening the lid during the Spin cycle. Close the lid.
EA or EC – Other errors
Other
Call for technical assistance. (See the back cover.)
First try the solutions suggested here for assistance and to possibly avoid a service call.
Summary of Contents for WTW2000HW
Page 2: ...2 WASHER SAFETY ...
