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23

Troubleshooting — Dryer Operation

If you experience

Possible Causes

Solution

Dryer Results (cont.)

Odors (cont.)

For steam cycles, the water is not 

properly connected with the dryer.

Make sure water is connected to the dryer. Check that water 

inlet hose is connected to both the faucet and dryer’s water inlet 

valve. Check that the water supply is turned on.

Odors are left in garments after 

wearing.

To remove odors left in garments after wearing, select Steam 

Refresh. This cycle is best for reducing wrinkles and odors from 

dry loads consisting of wrinkle-free cotton, cotton-polyester 

blends, common knits, and synthetics.

A Smart Grid event may have 

interrupted the Steam Refresh cycle.

Rerun a Steam Refresh cycle. If necessary, turn off Smart Grid 

monitoring during the cycle to prevent interruption.

Load too hot

Load removed before cooldown 

portion of cycle complete.

Allow the dryer to complete the cooldown portion of the cycle 

before removing the load.

Using Timed Dry cycle with a high 

temperature setting.

Select an Automatic Cycle with a lower heat setting to avoid 

overdrying the load.

Dryer Displaying Code Message or Indicator Is Lit

“PF” (power failure)

The drying cycle has been interrupted 

by a power failure.

Touch and hold START/PAUSE to restart the dryer or press 

POWER to clear the display.

“L2” Diagnostic Code 

(low or no line voltage 

condition)

There may be a problem with your 

home power supply, keeping the 

dryer’s heater from turning on.

The dryer will continue to run when this diagnostic code is 

present. Touch any pad to clear the code from the display and 

return to the estimated time remaining.

NOTE:

 This error will only show during the initial installation.

Try the following:

•  

 Check to see if a household fuse has blown or circuit breaker 

has tripped. Electric dryers use two household fuses or 

breakers. Replace the fuse or reset the circuit breaker.

•  

 Confirm that the power cord is properly installed. Refer to  

the Installation Instructions for details.

•  

Select a Timed Dry heated cycle, and restart the dryer.

If the message persists, consult a qualified electrician.

“F# E#” (F1 E1, F3 E1, 

etc.) variable service 

codes.

The dryer is in need of service.

If a code beginning with an “F” appears in the display, alternating 

between F# and E#, the dryer control has detected a problem 

that requires service. Call for service.

AF (restricted air flow)

The lint screen or vent is clogged;  

the vent is crushed, kinked, or has  

too many turns.

The dryer will continue to run when this diagnostic code is 

present. Touch any key to clear the code from the display and 

return to the estimated time remaining.

Try the following:

•  

Clean lint screen.

•  

Check to see if the vent run from the dryer to the wall is  

crushed or kinked.

•  

Confirm that the vent run from the dryer to the wall is free  

of lint and debris.

•  

Confirm that the exterior vent exhaust hood is free of lint  

and debris.

•  

Confirm that your vent system falls within the recommended  

run length and number of elbows for the type of vent you are 

using. Refer to “Plan Vent System” in the Installaton Instructions 

for details.

Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, have your entire home venting run 

cleaned. Contact a venting specialist.

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help.

Summary of Contents for WGD8700EC

Page 1: ...cuidado en español o para obtener información adicional acerca de su producto visite www whirlpool com Get the app and connect instructions terms of use and privacy policy at www whirlpool com connect If you have any problems or questions call Whirlpool Corporation Connected Appliances at 1 866 333 4591 ...

Page 2: ...ures 7 Control Panel 8 Connectivity Setup 10 Cycle Guide 12 Using Your Dryer Basic Operation 14 Smart Operation 16 Additional Features 17 Dryer Care 18 Troubleshooting Connectivity 20 Dryer Operation 21 Connected Appliance Regulatory Notices FCC and IC Compliance 24 Open Source License Usage 25 Warranty 26 Assistance or Service Back Cover ...

Page 3: ...3 Dryer Safety IMPORTANT When discarding or storing your old clothes dryer remove the door ...

Page 4: ...4 ...

Page 5: ...to follow the Installation Instructions supplied with your dryer for final product check n Clear away items from the front of the dryer Along with heat dryers require good air flow to efficiently dry laundry Proper venting will reduce your drying times and improve your energy savings See Installation Instructions The venting system attached to the dryer plays a big role in good air flow Blocked or...

Page 6: ...cles My Cycle What it does Allows you to browse additional dryer cycles available in the Whirlpool app and download a cycle to the dryer with the Download Go option You can also create and save your own customized cycles What it does for you Takes the guesswork out of selecting the optimal dryer settings for garments and household items that require specialized care Quiet Mode What it does Lets yo...

Page 7: ... on fabric 100 cotton garments with wrinkle free finish may yield better results than those without 100 cotton items may require additional touching up after cycles that use steam n Use of fabric softener sheet is not recommended with cycles that use steam It may cause temporary staining on clothes n Cycles that use steam are not recommended for items that have been starched Wash any starched or n...

Page 8: ...r above Start Pause will go out and the Remote Start indicator will be solidly lit NOTE Any interaction with the dryer once a Remote Start has been set will cause the mode to cancel See Using Your Dryer Smart Operation for details 1 2 3 4 CONNECTIVITY STATUS INDICATORS Remote Start Wi Fi Smart Delay SMART GRID STATUS INDICATORS Blue The BLUE indicator will be lit during times of OFF PEAK energy de...

Page 9: ...completely This option is available on some cycles The Damp Beep signal is selected as a default for the Bulky Sheets cycle as a reminder to manually reposition bulky loads midway through the cycle Wrinkle Shield Option If you will be unable to remove a load immediately touch Wrinkle Shield to add up to 150 minutes of periodic tumbling to help reduce wrinkling NOTE If you open the dryer door prior...

Page 10: ...o 2 minutes If the connection is successful the Wi Fi status indicator will come on and remain lit If Your Dryer Doesn t Connect If your dryer and router fail to connect after 2 minutes the Wi Fi status indicator C will blink rapidly for 2 seconds and then turn off Refer to the Troubleshooting Connectivity section of this Use Care Guide check any connection instructions for your specific router an...

Page 11: ...ication Number SAID case sensitive which can be found on a sticker inside the dryer door My Smart Appliance ID is NOTES Once you ve connected your dryer to your home Wi Fi network it will remain linked even if the power goes out you move the appliance or if you put it in storage for a while If you replace your wireless router or get a different Smart Dryer you will need to repeat this connectivity...

Page 12: ...a R Wool R The Whirlpool Cabrio dryer has a unique user interface to help you select the best cycle you need for your load The What to Dry How to Dry layout guides you to the optimal cycle in two easy steps First determine what items are in the load that you are trying to dry Use that to guide your What to Dry selection Then determine how you want the dryer to dry them by selecting the appropriate...

Page 13: ...R Coats Jackets R Comforters R Fabric Rugs R Fiber Fill Pillows not feather or decorative R Heavy Drapes R Pet Bedding R Sheets R Sleeping Bags R Stuffed Animals R Feather Pillows Air Only R Plastic Shower Curtains R Rubber and Rubber backed rugs and mats R Vinyl Table Cloths R For best fabric care choose the cycle that best fits the load being dried R Recommended Cycle a Alternate Cycle Blank Cyc...

Page 14: ...nt screen and push the lint screen firmly back into place For additional cleaning information see Dryer Care 2 Load the dryer Open the door by pulling on the handle Place laundry in the dryer Add a dryer sheet to wet load if desired Close the door IMPORTANT Do not tightly pack the dryer Items need to tumble freely Tightly packing can lead to poor drying performance and may increase wrinkling and t...

Page 15: ...educe wrinkling 5 Adjust cycle modifiers if desired You may adjust different settings depending on what you are drying and how you are going to dry the item See the Cycle Guide for detailed information NOTE Not all options and modifiers are available with all cycles 6 Select any additional options Add additional options such as Static Reduce Wrinkle Shield and or EcoBoost by touching that option I...

Page 16: ...cle Set a Remote Start u q Remote Start mode allows you to start your dryer remotely from the Whirlpool app After preparing your laundry load and selecting your cycle settings touch and hold the DOWNLOAD GO button for 3 seconds The Remote Start status indicator and the indicator above the Start Pause button will begin blinking Touch and hold START PAUSE to set the mode The indicator above Start Pa...

Page 17: ...r door opening and press down fully into holes Rest the rear support on the dryer back ledge 3 Place wet items on top of the drying rack Allow space around items for air to circulate The drying rack does not move but the drum will rotate be sure to leave adequate clearance between items and the inside of the dryer drum Make sure items do not hang over the edges or between drying rack grille USING ...

Page 18: ...quently if it becomes clogged due to a residue buildup To wash 1 Roll lint off the screen with your fingers 2 Wet both sides of lint screen with hot water 3 Wet a nylon brush with hot water and liquid detergent Scrub lint screen with the brush to remove residue buildup 4 Rinse screen with hot water 5 Thoroughly dry lint screen with a clean towel Reinstall screen in dryer Dryer Care CLEANING THE DR...

Page 19: ... extended period of time you should 1 Unplug dryer or disconnect power 2 Clean lint screen See Cleaning the Lint Screen 3 Turn off the water supply to the dryer This helps to avoid unintended flooding due to a water pressure surge while you are away Moving Care For power supply cord connected dryers 1 Unplug the power supply cord 2 Gas models only Close shut off valve in gas supply line 3 Gas mode...

Page 20: ...r Repeat Wi Fi connect process Verify that the dryer operates correctly except for not being able to connect Call for service Dryer is connected to home Wi Fi router but Whirlpool app or Smart Grid functions do not work Smart Grid features on the dryer may be OFF Check whether either Smart Grid indicator is on continuously Touch CONNECT to turn Smart Grid feature on Connection to the Whirlpool app...

Page 21: ...sn t been used in a while This is normal The thumping sound should diminish after a few minutes of use Rattling or vibrating noise A small object caught between the edges of dryer drum Check the front and rear edges of the drum for small objects Clean out pockets before laundering Dryer isn t properly leveled The dryer may vibrate if not properly installed See the Installation Instructions All fou...

Page 22: ...nding too early see also Changing the Automatic Cycle settings to increase or decrease drying time Lint on load Lint screen is clogged with lint Clean lint screen before each load Stains on load Improper use of fabric softener Add dryer fabric softener sheets at the beginning of the cycle Fabric softener sheets added to a partially dried load can stain your garments Do not use fabric softener shee...

Page 23: ...e from the display and return to the estimated time remaining NOTE This error will only show during the initial installation Try the following Check to see if a household fuse has blown or circuit breaker has tripped Electric dryers use two household fuses or breakers Replace the fuse or reset the circuit breaker Confirm that the power cord is properly installed Refer to the Installation Instructi...

Page 24: ...ettre le fonctionnement Antenna Maximum Permissible Required Type Antenna Gain dBi Impedance OHM Slot 1 76 50 Conformément à la réglementation d Industrie Canada le présent émetteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inférieur approuvé pour l émetteur par Industrie Canada Dans le but de réduire les risques de brouillage radioélectrique à l intention des autre...

Page 25: ...15 All rights reserved The following statements refer to those portions of the software copyrighted by Swedish Institute of Computer Science Copyright c 2001 2004 Swedish Institute of Computer Science All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must r...

Page 26: ... to use your product 3 Service to correct improper product maintenance or installation installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing i e house wiring fuses or water inlet hoses 4 Consumable parts i e light bulbs batteries air or water filters preservation solutions etc 5 Defects or damage caused by the use of non genuine Whirlpoo...

Page 27: ...27 Notes ...

Page 28: ...er eXperience Center 1 866 333 4591 www whirlpool com connect Our consultants provide assistance with If you need replacement parts or to order accessories used to build every new WHIRLPOOL appliance To locate FSP replacement parts assistance in your area or accessories Use and maintenance procedures Accessory and repair parts sales Referrals to local dealers repair parts distributors and service ...

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