12
TROUBLESHOOTING
PRODUCT FICHE
WWW
The product fiche with energy data of this
appliance can be downloaded from Whirlpool website
docs . whirlpool . eu
HOW TO OBTAIN THE USE AND CARE GUIDE
>
WWW
Download the Use and Care Guide
from our website
docs . whirlpool . eu
(you can
use this QR Code), specifying the product’s
commercial code.
> Alternatively, contact our Client After-sales Service.
CONTACTING OUR AFTER-SALES SERVICE
You can find our contact
details in the warranty
manual. When contacting
our Client After-sales
Service, please state the
codes provided on your
product's identification
plate.
XXXXXX XXXXXX XXXXX XXXXXXX
Model: xxxXXXXxx
XXXXXXXXXX
XXXXXX
XXXXXXXXXX
XXXXXXXXXX
XX
XXXXXXXXXXX
XXXXXXX
XXXXXXXXXX
400011133957
Printed in Italy
Problem
Possible cause
Solution
The oven is not working.
Power cut.
Disconnection from the mains.
Check for the presence of mains electrical power and whether
the oven is connected to the electricity supply.
Turn off the oven and restart it to see if the fault persists.
The display shows the letter “F”
followed by a number or letter.
Oven failure.
Turn off the oven and restart it to see if the problem persists.
Try to perform the “FACTORY RESET” from, selectable from
“SETTINGS”.
Contact you nearest Client After-sales Service Centre and state
the number following the letter “F”.
The oven does not heat up.
When “DEMO” is “On” all
commands are active and menus
available but the oven doesn’t
heat up.
DEMO appears on display every
60 seconds.
Acceess “DEMO” from “SETTINGS” and select “Off”.
The light switches off.
“ECO” mode is “On”.
Acceess “ECO” from “SETTINGS” and select “Off”.
The home power goes off.
Power setting wrong.
Verify if your domestic network has at least a rating of more
than 3 kW. If no, decrease the power to 13 Ampere. Access
“POWER” from “SETTINGS” and select “LOW”.
