9
TOPIC
POSSIBLE CAUSE
SOLUTION
Ice maker appears to have
Ice maker arm is not in correct position
Confirm ice maker arm is down. See
Automatic Ice
stopped operating
Maker
section in your owner’s manual for details.
Electrical power cord may not be plugged into
Make sure plug from power cord fits tightly into
icemaker, or harness is not plugged into water
wall outlet, or check that connection
valve.
The icemaker is not getting the necessary
Make sure the water supply is connected and turned on.
supply of water.
Check for kinks in the ¼" copper tubing. Remove kinks or
replace tubing if there are kinks.
Verify that refrigerator harness is plugged into water
valve.
Water filter needs to be replaced. See owners manual for
replacement instructions.
Freezer temperature is too low
See the controls section in your owner’s manual for
assistance on how to adjust your controls. Freezer
must be between 0 to 2°F (-18 to -17°C) to produce ice.
The cubes are too small.
The shutoff valve connecting the refrigerator to
the home water line may be clogged. Unclog it.
Replace water filter.
Small or hollow cubes
Water utilizing devices in use elsewhere in house
Avoid operating device such as dishwasher, washing
machine or shower.
Water filter needs to be replaced.
See owners manual for replacement instructions.
Ice cubes have odor/taste
Ice stored for an extended period may absorb
Discard old cubes. Use icemaker regularly.
odors which affect their taste.
Ice storage bin needs to be emptied and washed.
Empty and wash ice storage bin.
Unsealed packages in the refrigerator ad/or
Check seals on packages in freezer.
freezer compartments may be transmitting
odor/taste to ice cubes.
The interior of the refrigerator needs cleaning.
See
Odor Removal
instructions in
Care and Cleaning
Section.
Icemaker is not producing
Ice maker arm is not in correct position
Confirm ice maker arm is down. See
Automatic Ice
ice
Maker
section in your owner’s manual for details.
Household water supply is not reaching water
Check water connection procedure in your
Installation
valve.
Instructions
.
Copper or plastic tubing has kinks.
Turn off water supply and remove kinks. If kinks cannot
be removed, replace tubing. Refer to the
refrigerators owners manual, serial plate or your dealer
for information .
Water pressure is too low.
Water pressure must be between 20 to 100 pounds
per square inch to function properly. A minimum pressure
of 35 pounds per square inch is recommended for units
with water filters.
Freezer temperature is too low.
See the controls section in your owner’s manual for
assistance on how to adjust your controls. Freezer
must be between 0 to 2°F (-18 to -17°C) to produce ice.
Improper water valve was
Check water connection procedure in your
Installation
installed.
Instructions
. Self-piercing and
3
/
16
” saddle valves cause
low water pressure and may clog the line over time.
The manufacturer is not responsible for property
damage due to improper installation or water
connection.
Trouble Shooting
