10
TOPIC
POSSIBLE CAUSE
SOLUTION
Icemaker is not producing ice
Electrical connection to water valve
Check electrical connections to water valve coil and
(some models)
coil and connector block may be loose.
connector block on refrigerator cabinet.
(continued from previous
page)
Freezer section not operating at proper
Confirm that freezer section is operating at proper
temperature.
temperature. Adjust accordingly.
Ice maker is not producing
Ice maker has just recently been installed or
Wait 24 hours for ice production to begin and for ice
enough ice or ice is
a large amount of ice has just been used.
to restock after emptied.
malformed.
Water pressure is too low.
Low water pressure can cause valve to leak. Water
pressure must be between 20 to 100 pounds per square
inch to function properly. A minimum pressure of 35
pounds per square inch is recommended for units with
water filters.
Water filter needs to be replaced.
See owners manual for replacement instructions.
Freezer temperature is too low.
See the controls section in your owner’s manual for
assistance on how to adjust your controls. Freezer must be
between 0 to 2°F (-18 to -17°C) to produce ice.
Ice cubes stick together or
Ice cubes have not been emptied.
Empty ice cube bucket or trays more frequently. If used
“shrink”
.
infrequently, ice cubes may stick together or shrink.
Ice forms in inlet tube to ice
Water pressure is too low.
Check water pressure. Low water pressure will cause
maker (some models)
.
valve to leak. Self-piercing valves cause low water
pressure. A saddle valve is recommended.
Refer to the refrigerators owners manual, serial
plate, or your local dealer for availability of saddle
valves or servicers in your area.
Freezer temperature is too high
See the controls section in your owner’s manual for
assistance on how to adjust your controls. Freezer is
recommended to be between 0 and 2°F (-18 to -17°C).
Unit is leaking water
Plastic tubing was used to complete
Copper tubing is recommended for installation. Plastic
water connection.
is less durable and can cause leakage. The manufac-
turer is not responsible for property damage due to
improper installation or water connection.
Water pressure is too low.
Low water pressure can cause valve to leak. Water
pressure must be between 20 to 100 pounds per square
inch to function properly. A minimum pressure of 35
pounds per square inch is recommended for units with
water filters.
Improper water valve was installed
Check water connection procedure in your Installation
instructions.
Self-piercing and 3/16” saddle valves cause
low water pressure and may clog the line over time.
The manufacturer is not responsible for property
damage due to improper installation or water
connection.
Trouble Shooting
