Whale WH/WI0802 How-To Manual Download Page 25

Munster Simms Engineering Ltd.

, 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. 

 Northern Ireland 

tel.: +44 (0)2891 270 531 

fax.: +44 (0)2891 466 421 

[email protected] 

www.whalepumps.com

 

Page

 

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25 of 32

  
 

Water Heater  

4.8 Thermistor check and replacement AK1208/AK1210, AK1209/AK1211 

The thermistor can be assessed by unplugging the device from the PCB as indicated. To access the 
PCB please see Chapter 4.6. 

Figure 16 

 Thermistor assessment and replacement  

 

4.9 Replacement of ignition electrode AK1220, AK1221 

A number of symptoms can indicate that the ignition electrode requires replacement: 
-  failure to light despite audible spark generator operation 

 cable damage, electrode wear 

-  weak spark and issue with flame sensing signal 

 cable, connection issue 

-  initial start-up of burner with subsequent closing of solenoid and flame extinguishing 

 electrode 

wear 

Figure 17 

 Replacement of ignition electrode

 

 

The Thermistor can be checked without removing it from the Water Heater. It can be checked by unplugging it from 
the PCB following the steps shown below.

 

- remove thermistor plug from PCB.

 

-  measure  resistance  of  Thermistor  (app. 

11.5k

 @ ambient temperature) 

-  plug  thermistor  back  into  PCB  if  ok,  or 

replace thermistor if faulty.

 

-  to replace thermistor: 

 

-  screw thermistor into Heater housing. 
-  refit thermistor plug to PCB. 
-  re-assemble front cover.

 

NOTE: 

The  Thermistor  stud  on  the  Water  Heater  can  be  either  M5  or 
M6. Measure the hex head of the Thermistor bolt to choose the 
correct spare part.

 

1

 

2

 

3

 

! Ensure product is electrically isolated before opening the cover.

 

-remove cover and insulation as indicated in chapters 3.6 and 3.7 
-Note: solenoid can be tested by applying 12V DC across its terminals

 

-  unscrew ignition electrode 
-  should  nut  at  the  back  spin, 

support with screwdriver as  shown 
(not  applicable  when  self-tapping 
screw is used)

 

-  the  nut  can  remain  inside  the  unit 

(not  applicable  when  self-tapping 
screw is used) 

-  cut cable ties at indicated positions

 

-  care  is  to  be  taken  not  to  damage 

adjacent  wires  when  cutting  cable 
tie tails

 

1

 

2

 

3

 

Summary of Contents for WH/WI0802

Page 1: ...466 421 info whalepumps com www whalepumps com Page 1 of 32 Water Heater Whale Water Heater WH WI How To Guide Note Images shown are for illustration purposes only This document is solely for guidance...

Page 2: ...5 Flashes Bars Water Heater issues 16 4 1 2 Clear lockout procedure iVan Control Panel 16 4 1 2 1 Heaters manufactured BEFORE mid 2016 17 4 1 2 2 Heaters manufactured AFTER mid 2016 Heaters with rese...

Page 3: ...aters listed as compatible The Whale Water Heaters these instructions are applicable to are Figure 1 Product range covered in this How to Guide Water heater part number Description WH0802xx Water Heat...

Page 4: ...and damage caused by the system being installed by untrained or incompetent personnel For Gas Products Installation servicing and repair under warranty of this appliance must only be carried out by co...

Page 5: ...Water Heater must be fully drained This is particularly important during the winter months as a precaution against freezing To drain switch off the water pump at either the pump switch or main switch...

Page 6: ...re mbar 28 30 30 37 connection mm 8mm compression fitting consumption g h 90 heat input kW 1 25 DC power voltage V 10 4 12 0 14 5 current operation A standby A 0 7 0 01 AC power voltage V 230 N A 230...

Page 7: ...mersible pump or an on board pump The supply pressure to the Whale WH Water Heaters must not exceed 1 9bar and the cold feed must be equipped with a non return valve to avoid warm water back feeding i...

Page 8: ...en by the user with all control panels The water can reach temperatures more than 70 C Should there be a risk of scalding a thermostatic mixing valve must be used to ensure safe operation of the hot w...

Page 9: ...1 Flash Chapter 4 1 1 3 No flame detected 2 Flashes Chapter 4 1 1 4 Overheat 3 Flashes Chapter 4 1 1 5 Low high voltage supply 5 Flashes Chapter 4 1 1 6 Other internal fault Gas related issues Smell...

Page 10: ...5 Chapter 4 3 Correct supply voltage issue Polarity JST loom connections Chapter 4 4 Return Heater to Whale Chapter 4 2 Correct gas type 5 C use Propane Change gas bottle to Propane Correct gas press...

Page 11: ...rom PRV drain valve Cold water connection From Water Heater Valve open Heater operating Close valve Wait for heat up process to finish Replace PRV drain valve Chapter 4 5 1 Replace connection fitting...

Page 12: ...onent related issues Click Click tick sound Heater working See Lockout fault codes above Heater switch ON 12 V DC ok After repeats Heater locks out red LED flashing Check DC fuse Chapter 4 3 Check O H...

Page 13: ...Panel working iVan Panel working See user instructions No display on iVan Panel Press screen home button Check 12V supply to iVan Panel Chapter 4 11 Check Water Heater settings on iVan Panel Fault fi...

Page 14: ...6a Figure 6a Clear lockout procedure Analog and Duo Control Panel 4 1 1 2 Heaters manufactured AFTER mid 2016 heaters with reset button If the Water Heater lockout condition has been identified by 3 o...

Page 15: ...ry to operate the Heater again on gas If this has not solved the issue proceed to next stage Connect a regulated supply directly to the heater to check if system fault exists Check the Flue if compete...

Page 16: ...ight and have a sound connection Check output from PSU and the wire gauge is correct Have either a generator motor mover been in use Where two batteries are fitted ensure they are correctly wired in p...

Page 17: ...on instead Please refer to chapter 4 1 1 3 for additional recommended checks Check water supply The Water Heater is not completely full of water Run the Pump with one hot tap open until water flows sm...

Page 18: ...for additional recommended checks Air pressure fault 5 Check the flue ends outside the vehicle and clear any obstructions away from them When the check is complete turn the Master Switch off then on a...

Page 19: ...etails Name Initial s Address Telephone Mobile Fax e mail 1 Date of Claim dd mm yy CLAIM 1 CLAIM 2 CLAIM 3 2 End user details Name Initial s Address 3 Installation type Domestic Marine RV Make model 1...

Page 20: ...olarity will damage the internal PCB fuse on PCB Equipment Low resistance multimeter set to DC Voltage 12V DC power supply connected Step 1 insert meter probes into Water Heater 8 way connector block...

Page 21: ...on and the voltage that should be read when the 12V DC power supply is connected and the Heater is switched on Figure 11 loom connections check Correct polarity DC fuse If the fuse is faulty please re...

Page 22: ...fit drain hose to PRV re commission system see 4 12 1 2 3 Drain down Water Heater before replacing cold water connection remove clear drain hose from PRV outlet and retain for further use to remove P...

Page 23: ...emove 8 way connector block from Water Heater Close gas supply Isolate 230V supply Step 1 Remove top and bottom assembly screws using a Pozi 2 screwdriver and slide front cover along hot water outlet...

Page 24: ...he O H stat can be checked directly at the device as shown or on the connectors when removed from the PCB as indicated Testing on the device is preferable as it eliminates potential faults in the wiri...

Page 25: ...be checked without removing it from the Water Heater It can be checked by unplugging it from the PCB following the steps shown below remove thermistor plug from PCB measure resistance of Thermistor ap...

Page 26: ...luded before securing the spark electrode cable to the gas pipe ensure the plastic sleeve is pulled towards the spark electrode to avoid arcing with adjacent metal components secure cable to gas pipe...

Page 27: ...ter to check resistance measurement across live and neutral as shown Should the above not resolve the issue 1st check resistance of electric element 2nd replace electric element compare measured value...

Page 28: ...ns Chapter 4 6 Re pair see instructions Open Water Heater to access coms PCB OFF ON Status of LED on PCB FLASH Paired ok Not paired Check all cable connections to PCB incl crimp and solder connections...

Page 29: ...listed in Figure 21 are available as spare parts to address the various issues that might occur when operating the Water Heater Figure 21 Spare parts Water Heater Item number Description Image AK1202...

Page 30: ...of 32 Water Heater AK1210 WtrHtr 8L G E Temp Sens M5 AK1211 WtrHtr 13L G E Temp Sens M5 AK1212 WtrHtr 13L Gas OH Stat AK1213 WtrHtr 8L Gas OH Stat AK1215 WtrHtr 8 13L Flue Cover White AK1217 WtrHtr G...

Page 31: ...reland tel 44 0 2891 270 531 fax 44 0 2891 466 421 info whalepumps com www whalepumps com Page 31 of 32 Water Heater AK1224 WtrHtr ElctrElmnt Assy 1 2kW AK1225 WtrHtr ElctrElmnt Assy 1 5kW AK1226 WtrH...

Page 32: ...erence by Whale Approved Service Engineers when servicing or repairing Whale Water Heaters Copyright Whale 2018 All rights reserved Reproduction in whole or in part without permission is prohibited WH...

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