Westpac EFTPOS Connect, Quick Reference Manual

Page: 7 / 16

7
Turning your terminal on and off manually.
To turn on: hold the ‘ENTER’ key down for about 2 seconds until the terminal displays
the start-up screen.
To turn off:
hold the ‘Func’ key and the ‘CLEAR’ key down simultaneously for about 2
seconds. Important: the terminal must be removed from the power supply before attempting
a manual shutdown.
Activating your terminal.
Your EFTPOS Connect terminal will need to be activated prior to use.
If a technician has attended your premises, they will ensure your terminal is activated
and connected with your POS.
If you’ve received your terminal in the mail, for security reasons, you will need to activate
it first.
To activate, simply call our Merchant Helpdesk:
1800 029 749 (available 24 hours a day, 7 days a week)
Connecting to the POS.
You can connect your new terminal to your POS by following the steps below.
1.
From the terminal, press the ‘Func’ key, enter 11112227 into the terminal and press
the ‘ENTER’ key.
2. The terminal will prompt ‘Configure Terminal Comms?’. Press the ‘ENTER’ key.
3. Select POS Comms Method as ‘Serial’ and press the ‘ENTER’ key.
4. Select Serial Port from either of the following:
•
USB SLAVE
- If using the USB cable on the base to connect to POS, as shown
in the picture on page 5. Then press the ‘ENTER’ key.
• COM0 - If using the Serial/RS232 cable to connect to POS, as shown in the picture
on page 5. Then press the ‘ENTER’ key.
5. Select Protocol as ‘VLI 115200’ and press the ‘ENTER’ key.
Configuring receipt options.
• Use the ‘Func’ 15 key to configure the merchant receipts to either ‘never print’
or ‘always print’.
• Use the ‘Func’ 16 key to configure the customer receipts to either ‘never print’, ‘always print’
or ‘prompt’.