Westpac EFTPOS Connect, Quick Reference Manual

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CONTENTS.
Let’s get your new terminal started. ................................................................................................... 4
Installing the battery. ....................................................................................................................................................... 4
Installing the receipt roll. ................................................................................................................................................5
Connecting the terminal to the POS. .......................................................................................................................5
Connecting your terminal base to power. .............................................................................................................6
Turning the terminal on. ..................................................................................................................................................6
Configuring your terminal. .................................................................................................................... 6
Charging your terminal. ......................................................................................................................... 6
Turning your terminal on and off manually. ....................................................................................... 7
Activating your terminal. ....................................................................................................................... 7
Connecting to the POS. ......................................................................................................................... 7
Configuring receipt options. ................................................................................................................. 7
Processing transactions – integrated mode. ..................................................................................... 8
Card interface options. ....................................................................................................................................................8
Processing a sale. ...............................................................................................................................................................8
Processing a refund. .........................................................................................................................................................9
Receipts. .................................................................................................................................................................................9
Processing a settlement – integrated mode. ..................................................................................... 9
Manual settlement. ............................................................................................................................................................9
Connectivity – switching to standalone mode. ................................................................................. 9
Processing transactions – standalone mode. .................................................................................. 10
Processing a sale in standalone mode. ..................................................................................................................10
Processing a refund in standalone mode. ............................................................................................................10
Processing a settlement – standalone mode. ....................................................................................11
Manual settlement. ........................................................................................................................................................... 11
Troubleshooting. .....................................................................................................................................11
If no response is received from the terminal. ...................................................................................................... 11
If the terminal isn’t reading cards. ............................................................................................................................. 11
Paper/printing faults (in standalone mode only). ............................................................................................. 11
Response codes. .....................................................................................................................................12