background image

19

WARRANTY

This document sets out the terms and conditions of the product 

warranties for Electrolux Appliances. It is an important document. 

Please keep it with your proof of purchase documents in a safe place 

for future reference should you require service for your Appliance.

1.  In this warranty: 
  (a)  ‘acceptable quality’ as referred to in clause 10 of this warranty has 

the same meaning referred to in the ACL;

  (b)  ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010;
  (c)  ‘Appliance’ means any Electrolux product purchased by you and 

accompanied by this document; 

  (d)  ‘ASC’ means Electrolux authorised service centres;
  (e)  ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163 

O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in 

respect of Appliances purchased in Australia and Electrolux (NZ) 

Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount 

Wellington, in respect of Appliances purchased in New Zealand; 

  (f)  

‘major failure’ as referred to in clause 10 of this warranty has the 

same meaning referred to in the ACL and includes a situation when 

an Appliance cannot be repaired or it is uneconomic for Electrolux,  

at its discretion, to repair an Appliance during the Warranty Period;

  (g)  ‘Warranty Period’ means the Appliance is warranted against 

manufacturing defects in Australia and New Zealand for 24 months 

and for the Appliance’s compressor, condenser, evaporator and drier, 

an additional 36 months parts only warranty applies, following the 

date of original purchase of the Appliance;

  (h)  ‘you’ means the purchaser of the Appliance not having purchased 

the Appliance for re-sale, and ‘your’ has a corresponding meaning.

2.  

This warranty only applies to Appliances purchased and used in Australia 

or New Zealand and used in normal domestic applications and is in 

addition to (and does not exclude, restrict, or modify in any way) any 

non-excludable statutory warranties in Australia or New Zealand.

3.  

During the Warranty Period Electrolux or its ASC will, at no extra charge 

if your Appliance is readily accessible for service, without special 

equipment and subject to these terms and conditions, repair or replace 

any parts which it considers to be defective. Electrolux or its ASC may 

use remanufactured parts to repair your Appliance. You agree that 

any replaced Appliances or parts become the property of Electrolux. 

This warranty does not apply to light globes, batteries, filters or similar 

perishable parts.

4.  

Parts and Appliances not supplied by Electrolux are not covered by 

this warranty.

5.  To the extent permitted by law, you will bear the cost of transportation,  

  travel and delivery of the Appliance to and from Electrolux or its ASC. If  

  you reside outside of the service area, you will bear the cost of:
   (a)  travel of an authorised representative; 
  (b)  transportation and delivery of the Appliance to and from  Electrolux 

or its ASC.

  

In all instances, unless the Appliance is transported by Electrolux or an 

Electrolux authorised representative, the Appliance is transported at the 

owner’s cost and risk while in transit to and from Electrolux or its ASC.

6.  

Proof of purchase is required before you can make a claim under 

this warranty. 

7.  

You may not make a claim under this warranty unless the defect claimed 

is due to faulty or defective parts or workmanship. Electrolux is not liable 

in the following situations (which are not exhaustive):

  (a)  the Appliance is damaged by:

  (i)  accident

  (ii)  misuse or abuse, including failure to properly maintain or service

  (iii)  normal wear and tear

  (iv)  power surges, electrical storm damage or incorrect power supply

  (v)  incomplete or improper installation

  (vi)  incorrect, improper or inappropriate operation

  (vii)  insect or vermin infestation

  (viii)  failure to comply with any additional instructions supplied with 

the Appliance;

  (b)  the Appliance is modified without authority from Electrolux in writing;
  (c)  the Appliance’s serial number or warranty seal has been removed 

or defaced;

  (d)  the Appliance was serviced or repaired by anyone other than 

Electrolux, an authorised repairer or ASC.

8.  

This warranty, the contract to which it relates and the relationship 

between you and Electrolux are governed by the law applicable where 

the Appliance was purchased. Where the Appliance was purchased in 

New Zealand for commercial purposes the Consumer Guarantee Act 

does not apply.

9.  

To the extent permitted by law and subject to your non-excludable 

statutory rights and warranties, Electrolux excludes all warranties and 

liabilities (other than as contained in this document) including liability for 

any loss or damage whether direct or indirect arising from your purchase, 

use or non use of the Appliance.

10.  For Appliances and services provided by Electrolux in Australia, 

the Appliances come with a guarantee by Electrolux that cannot be 

excluded under the ACL. You are entitled to a replacement or refund 

for a major failure and for compensation for any other reasonably 

foreseeable loss or damage. You are also entitled to have the Appliance 

repaired or replaced if the Appliance fails to be of acceptable quality and 

the failure does not amount to a major failure. 

The benefits to you given by this warranty are in addition to your other 

rights and remedies under a law in relation to the Appliances or services 

to which the warranty relates.

11.  At all times during the Warranty Period, Electrolux shall, at its discretion, 

determine whether repair, replacement or refund will apply if an 

Appliance has a valid warranty claim applicable to it.

12.  For Appliances and services provided by Electrolux in New Zealand, 

the Appliances come with a guarantee by Electrolux pursuant to the 

provisions of the Consumer Guarantees Act, the Sale of Goods Act and 

the Fair Trading Act. 

13. To enquire about claiming under this warranty, please follow these steps: 
  

(a)  carefully check the operating instructions, user manual and the terms 

of this warranty; 

  (b)  have the model and serial number of the Appliance available; 
  (c)  have the proof of purchase (e.g. an invoice) available; 
  (d)  telephone the numbers shown below. 
14.  You accept that if you make a warranty claim, Electrolux and its ASC 

may exchange information in relation to you to enable Electrolux to meet 

its obligations under this warranty. 

 Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND  

APPLIANCE: REFRIGERATION

Important Notice

Before calling for service, please ensure that the steps listed in clause 13 above have been followed.

FOR SERVICE 

or to find the address of your nearest 

state service centre in Australia 

PLEASE CALL 13 13 49 

For the cost of a local call (Australia only)

SERVICE AUSTRALIA 

ELECTROLUX HOME PRODUCTS

electrolux.com.au

FOR SPARE PARTS 

or to find the address of your nearest 

state spare parts centre in Australia 

PLEASE CALL 13 13 50 

For the cost of a local call (Australia only)

FOR SERVICE 

or to find the address of your nearest 

authorised service centre in New Zealand 

FREE CALL 0800 10 66 10 

(New Zealand only)

SERVICE NEW ZEALAND 

ELECTROLUX (NZ) Limited

electrolux.co.nz

FOR SPARE PARTS 

or to find the address of your nearest 

state spare parts centre in New Zealand 

FREE CALL 0800 10 66 20 

(New Zealand only)

 GFR_Warr_Aug13

Summary of Contents for WHE6200S

Page 1: ...USER MANUAL REFRIGERATION WHE6200S ...

Page 2: ...safety instructions carefully to avoid misuse and hazards We recommend that you keep this instruction booklet for future reference and pass it on to any future owners After unpacking the refrigerator please check that it is not damaged If in doubt do not use the refrigerator but contact your local customer care centre Conditions of use This refrigerator is designed and intended to be used in norma...

Page 3: ...ety hazards by carefully disposing of this refrigerator If pressurised aerosol containers bear the word flammable and or a small flame symbol do not store them inside any refrigerator or freezer If you do so you may cause an explosion R600a refrigerant warning This refrigerator may contain flammable R600a refrigerant Avoid safety hazards by carefully installing handling servicing and disposing of ...

Page 4: ...er fitted to the power point GENERAL WARNINGS Do not put the refrigerator in direct sunlight near stoves fires or heaters Do not put the refrigerator on an uneven surface Do not store explosive substances such as aerosol cans with a flammable propellant in this refrigerator Never use the refrigerator in frosty or unprotected areas Never store fizzy drinks in the freezer compartment Never try to re...

Page 5: ...mounted on telescopic pull out drawer 5 Removable deep freezer bin mounted on telescopic pull out drawer 1 Refrigerator Lighting 2 Electronic Controls 3 Adjustable Spillsafe Glass 4 Multiflow 5 Humidity controls 6 Crisper on telescopic rails 7 Bottle Can bins 8 Shallow freezer bin 9 Deep freezer bin 10 Rollers 11 Stability feet 5 PRODUCT DESCRIPTION 1 2 3 4 5 6 7 8 9 10 11 2 3 4 5 1 ...

Page 6: ...ud of cabinetry not flush The clearances shown above are the recommended minimum clearances The clearance at the rear must not exceed 75mm Installing your refrigerator Your refrigerator should be levelled using front adjustable stability feet ensuring it does not rock WARNING CAUTION The rollers are designed for forward or backward movement only They are not castors Moving the refrigerator sideway...

Page 7: ...ver use a double adapter 10 Before you put any food in your refrigerator it is recommended you leave it on for 2 or 3 hours to check it is running properly and the appropriate temperature is reached 4 Check the alignment of the refrigerator to the surrounding cupboards to see if it is level You can adjust the level with the stability feet as detailed in step 3 Top of refrigerator is level ie horiz...

Page 8: ... opened frequently a light frosting will occasionally occur on the freezer s interior This is normal and will clear after a few days If the freezer door is accidentally kept open a heavy frost will coat the inside walls and should be removed Your new refrigerator uses a variable speed compressor along with other energy efficient components which may make unusual sounds These sounds simply indicate...

Page 9: ...lue backlight and 7 touch buttons When the power is first turned on you will see the default settings with the backlighting on Shopping Holiday Quick Freeze Drinks Chill Zone Min Controlling the temperature We recommend that when you start your refrigerator for the first time the temperature for the refrigerator is set to 4 C and the freezer to 18 C If you want to change the temperature follow the...

Page 10: ...n buttons of holiday shopping are pressed for 3 seconds when you can hear the prompt beep within 10 minutes of the system getting booted with dE displayed for 2 seconds Once enabled the Demo Mode will not exit unless the refrigerator power supply gets disconnected This mode is used for showroom demonstration of the user display and LED lighting with no refrigeration active NOTE Display malfunction...

Page 11: ...d as slide out shelves To remove the shelves gently pull them forward until the shelf comes out Door storage bins The door storage bins can be adjusted to meet different storage needs All the door bins are completely removable for cleaning If you want to remove or adjust a bin lift it over the support lugs on the inner door panel To replace push the bin down over the support lugs to lock it in pla...

Page 12: ... refit 1 Pull out the rails completely 2 Place the crisper on the rail When the crisper slides to the position indicated below 3 Push the crisper bin down so that the two parts can connect 3 2 4 Ensure that the crisper is fully engaged with the rubber block and aligned as shown in the image 5 Once both crispers are installed check to ensure the crisper cover is fixed into place and that clearances...

Page 13: ...he surface with a soft clean cloth to remove any soapy residue NOTE Only wash plastic parts or decorative trim with warm not hot water using an unscented detergent WARNING CAUTION Do not use stainless steel cleaners abrasive pads or other cleaners as they are likely to scratch the surface Damage to this product after delivery is not covered by your warranty Interior You should clean the refrigerat...

Page 14: ...sor on or off Other strange sounds may mean that you need to check and take action For example noises may mean that The cabinet is not level The floor is uneven or weak Bottles are badly placed and rattling There are vibrations from an object on top of or behind or beside the refrigerator The back of the refrigerator cabinet is touching the wall Remember it is quite normal for noise to seem louder...

Page 15: ... the memory to clear then turn back on If the doors will not close Check whether the top of the refrigerator is tilted back 10 15mm to allow the doors to self close Check whether something is holding the door open It is normal for the french doors to momentarily open and re close when the food storage compartment door is closed If the french doors stay open the refrigerator needs to be tilted back...

Page 16: ...NOTES 16 NOTES ...

Page 17: ...NOTES 17 NOTES ...

Page 18: ...NOTES 18 NOTES ...

Page 19: ...ervice iii normal wear and tear iv power surges electrical storm damage or incorrect power supply v incomplete or improper installation vi incorrect improper or inappropriate operation vii insect or vermin infestation viii failure to comply with any additional instructions supplied with the Appliance b the Appliance is modified without authority from Electrolux in writing c the Appliance s serial ...

Page 20: ...all into your retailer phone or email our customer care team or visit our website TOP SERVICE Top Service encompasses the after sales service provided by The Electrolux Group to consumers including delivery home service and spare parts Westinghouse We are part of the Electrolux family Share more of our thinking at electrolux com au and WESTINGHOUSE are trademarks of Westinghouse Electric Corporati...

Reviews: