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If the temperature in the 

refrigerator is too warm

•  Check that the refrigerator has enough clearance at the sides, back and 

top.  

Refer to the installation instructions on page 6.

•  Refer to ‘Controlling the temperature’ on pages 9.
•  You may have kept the door open too long or too frequently.
•  Food containers or packaging may be holding a door open.

If the temperature in the 

refrigerator is too cold

•  Refer to ‘Controlling the temperature’ on page 9.
•  Increase the temperature to avoid high energy consumption.

If heavy frosting occurs in 

the freezer

Make sure you fully close the freezer and fridge doors. If the doors are left 

open, a heavy frost will coat the inside of the freezer. If a frost develops, 

remove it and take care to properly close the doors.

If water drips on the floor

The defrost water tray, (located at the back or underneath of the cabinet) 

may not be properly positioned, or the drain tube may not be properly 

positioned to direct water into this tray. You may need to pull the 

refrigerator away from the wall to check the tray and tube.

Fridge does not exit holiday 

mode

Turn refrigerator off at the power point. Leave off for three (3) minutes for 

the memory to clear, then turn back on.

If the doors will not close

•  Check whether the top of the refrigerator is tilted back 10-15mm to allow 

the doors to self close.

•  Check whether something is holding the door open.
It is normal for the french doors to momentarily open and re-close when the 

food storage compartment door is closed. If the french doors stay open, the 

refrigerator needs to be tilted backwards a little further. If you call a service 

person to solve this problem you will be charged for the cost of the service 

call, this is not a warranty fault.
Check bins are positioned correctly on rails after cleaning.

When temperature is hot/

warm on the outside and 

rear side of the refrigerator

In normal operation, the refrigerator transfers heat from inside to outside 

of the cabinet. It is normal for the side and rear of the refrigerator to feel 

warm/hot while operating. This will be more noticeable during start up and 

hot ambient conditions.

If you still require service

 If you have a problem, and the problem persists after you have made the checks mentioned above, contact your 

nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the 

model number, 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.

TROUBLESHOOTING

15

TROUBLESHOOTING

Summary of Contents for WHE6200S

Page 1: ...USER MANUAL REFRIGERATION WHE6200S ...

Page 2: ...safety instructions carefully to avoid misuse and hazards We recommend that you keep this instruction booklet for future reference and pass it on to any future owners After unpacking the refrigerator please check that it is not damaged If in doubt do not use the refrigerator but contact your local customer care centre Conditions of use This refrigerator is designed and intended to be used in norma...

Page 3: ...ety hazards by carefully disposing of this refrigerator If pressurised aerosol containers bear the word flammable and or a small flame symbol do not store them inside any refrigerator or freezer If you do so you may cause an explosion R600a refrigerant warning This refrigerator may contain flammable R600a refrigerant Avoid safety hazards by carefully installing handling servicing and disposing of ...

Page 4: ...er fitted to the power point GENERAL WARNINGS Do not put the refrigerator in direct sunlight near stoves fires or heaters Do not put the refrigerator on an uneven surface Do not store explosive substances such as aerosol cans with a flammable propellant in this refrigerator Never use the refrigerator in frosty or unprotected areas Never store fizzy drinks in the freezer compartment Never try to re...

Page 5: ...mounted on telescopic pull out drawer 5 Removable deep freezer bin mounted on telescopic pull out drawer 1 Refrigerator Lighting 2 Electronic Controls 3 Adjustable Spillsafe Glass 4 Multiflow 5 Humidity controls 6 Crisper on telescopic rails 7 Bottle Can bins 8 Shallow freezer bin 9 Deep freezer bin 10 Rollers 11 Stability feet 5 PRODUCT DESCRIPTION 1 2 3 4 5 6 7 8 9 10 11 2 3 4 5 1 ...

Page 6: ...ud of cabinetry not flush The clearances shown above are the recommended minimum clearances The clearance at the rear must not exceed 75mm Installing your refrigerator Your refrigerator should be levelled using front adjustable stability feet ensuring it does not rock WARNING CAUTION The rollers are designed for forward or backward movement only They are not castors Moving the refrigerator sideway...

Page 7: ...ver use a double adapter 10 Before you put any food in your refrigerator it is recommended you leave it on for 2 or 3 hours to check it is running properly and the appropriate temperature is reached 4 Check the alignment of the refrigerator to the surrounding cupboards to see if it is level You can adjust the level with the stability feet as detailed in step 3 Top of refrigerator is level ie horiz...

Page 8: ... opened frequently a light frosting will occasionally occur on the freezer s interior This is normal and will clear after a few days If the freezer door is accidentally kept open a heavy frost will coat the inside walls and should be removed Your new refrigerator uses a variable speed compressor along with other energy efficient components which may make unusual sounds These sounds simply indicate...

Page 9: ...lue backlight and 7 touch buttons When the power is first turned on you will see the default settings with the backlighting on Shopping Holiday Quick Freeze Drinks Chill Zone Min Controlling the temperature We recommend that when you start your refrigerator for the first time the temperature for the refrigerator is set to 4 C and the freezer to 18 C If you want to change the temperature follow the...

Page 10: ...n buttons of holiday shopping are pressed for 3 seconds when you can hear the prompt beep within 10 minutes of the system getting booted with dE displayed for 2 seconds Once enabled the Demo Mode will not exit unless the refrigerator power supply gets disconnected This mode is used for showroom demonstration of the user display and LED lighting with no refrigeration active NOTE Display malfunction...

Page 11: ...d as slide out shelves To remove the shelves gently pull them forward until the shelf comes out Door storage bins The door storage bins can be adjusted to meet different storage needs All the door bins are completely removable for cleaning If you want to remove or adjust a bin lift it over the support lugs on the inner door panel To replace push the bin down over the support lugs to lock it in pla...

Page 12: ... refit 1 Pull out the rails completely 2 Place the crisper on the rail When the crisper slides to the position indicated below 3 Push the crisper bin down so that the two parts can connect 3 2 4 Ensure that the crisper is fully engaged with the rubber block and aligned as shown in the image 5 Once both crispers are installed check to ensure the crisper cover is fixed into place and that clearances...

Page 13: ...he surface with a soft clean cloth to remove any soapy residue NOTE Only wash plastic parts or decorative trim with warm not hot water using an unscented detergent WARNING CAUTION Do not use stainless steel cleaners abrasive pads or other cleaners as they are likely to scratch the surface Damage to this product after delivery is not covered by your warranty Interior You should clean the refrigerat...

Page 14: ...sor on or off Other strange sounds may mean that you need to check and take action For example noises may mean that The cabinet is not level The floor is uneven or weak Bottles are badly placed and rattling There are vibrations from an object on top of or behind or beside the refrigerator The back of the refrigerator cabinet is touching the wall Remember it is quite normal for noise to seem louder...

Page 15: ... the memory to clear then turn back on If the doors will not close Check whether the top of the refrigerator is tilted back 10 15mm to allow the doors to self close Check whether something is holding the door open It is normal for the french doors to momentarily open and re close when the food storage compartment door is closed If the french doors stay open the refrigerator needs to be tilted back...

Page 16: ...NOTES 16 NOTES ...

Page 17: ...NOTES 17 NOTES ...

Page 18: ...NOTES 18 NOTES ...

Page 19: ...ervice iii normal wear and tear iv power surges electrical storm damage or incorrect power supply v incomplete or improper installation vi incorrect improper or inappropriate operation vii insect or vermin infestation viii failure to comply with any additional instructions supplied with the Appliance b the Appliance is modified without authority from Electrolux in writing c the Appliance s serial ...

Page 20: ...all into your retailer phone or email our customer care team or visit our website TOP SERVICE Top Service encompasses the after sales service provided by The Electrolux Group to consumers including delivery home service and spare parts Westinghouse We are part of the Electrolux family Share more of our thinking at electrolux com au and WESTINGHOUSE are trademarks of Westinghouse Electric Corporati...

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