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If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for 

service. You may locate the problem, sparing yourself from inconvenience, saving time and money.

PROBLEM

SOLUTION

Refrigerator is not operating •  Check that the power cord is plugged into the power outlet properly and 

that the outlet is switched ‘ON’.

•  Try running another appliance from the power outlet. If no power is 

coming from the outlet you may have blown a fuse or tripped a circuit of 

your household power supply.

•  Try adjusting the temperature control to a slightly “colder” position.
•  It is normal for the freezer fan NOT to operate during the automatic 

defrost cycle, or for a short time after the refrigerator is switched on.

When there is refrigerator/

freezer noise

Modern refrigerators/freezers with increased storage capacity use high 

speed compressors. These can provide a seemingly high level of sound 

which is quite normal. Normal operational sounds include:

•  Occasional gurgling, similar to water boiling.

•  Air flow noise (air circulates because of a small fan).

•  A popping noise heard during automatic defrost.

•  A clicking noise heard just before the compressor starts (this is just 

the automatic switching action of the temperature control, turning the 

compressor on or off).

Other strange sounds may mean that you need to check and take action. 

For example, noises may mean that:

• The cabinet is not level.

• The floor is uneven or weak.

• Bottles are badly placed and rattling.

•  There are vibrations from an object on top of or behind or beside the 

refrigerator.

•  The back of the refrigerator cabinet is touching the wall.
Remember it is quite normal for noise to seem louder when the refrigerator 

starts operating, or during quieter periods such as night time.

If there are odours inside the 

refrigerator

• The interior may need cleaning.
• Some foods produce odours.
•  Some containers and wrapping can cause odours.
•  Ask yourself if the odour started about the same time you started storing 

something unusual.

When the motor seems to 

run more than expected

Your new refrigerator has a large fridge and freezer section to keep cool. 

So it is normal to frequently hear the sound of the motor. However, to keep 

operation to a minimum check the following:

•  Are doors kept open too long or too often?

•  Are controls set too cold? See ‘Controlling the temperature’ on pages 9.

•  Have large amounts of warm food just recently been stored? Summer, 

festive seasons and holidays usually mean a lot more work for your 

refrigerator.

•  If the day is hot or the room is very warm, the refrigerator will need to run 

more than normal.

•  The refrigerator will run more that normal just after you install it or when it 

has been turned off for a long time.

TROUBLESHOOTING

14

TROUBLESHOOTING

Summary of Contents for WHE6200S

Page 1: ...USER MANUAL REFRIGERATION WHE6200S ...

Page 2: ...safety instructions carefully to avoid misuse and hazards We recommend that you keep this instruction booklet for future reference and pass it on to any future owners After unpacking the refrigerator please check that it is not damaged If in doubt do not use the refrigerator but contact your local customer care centre Conditions of use This refrigerator is designed and intended to be used in norma...

Page 3: ...ety hazards by carefully disposing of this refrigerator If pressurised aerosol containers bear the word flammable and or a small flame symbol do not store them inside any refrigerator or freezer If you do so you may cause an explosion R600a refrigerant warning This refrigerator may contain flammable R600a refrigerant Avoid safety hazards by carefully installing handling servicing and disposing of ...

Page 4: ...er fitted to the power point GENERAL WARNINGS Do not put the refrigerator in direct sunlight near stoves fires or heaters Do not put the refrigerator on an uneven surface Do not store explosive substances such as aerosol cans with a flammable propellant in this refrigerator Never use the refrigerator in frosty or unprotected areas Never store fizzy drinks in the freezer compartment Never try to re...

Page 5: ...mounted on telescopic pull out drawer 5 Removable deep freezer bin mounted on telescopic pull out drawer 1 Refrigerator Lighting 2 Electronic Controls 3 Adjustable Spillsafe Glass 4 Multiflow 5 Humidity controls 6 Crisper on telescopic rails 7 Bottle Can bins 8 Shallow freezer bin 9 Deep freezer bin 10 Rollers 11 Stability feet 5 PRODUCT DESCRIPTION 1 2 3 4 5 6 7 8 9 10 11 2 3 4 5 1 ...

Page 6: ...ud of cabinetry not flush The clearances shown above are the recommended minimum clearances The clearance at the rear must not exceed 75mm Installing your refrigerator Your refrigerator should be levelled using front adjustable stability feet ensuring it does not rock WARNING CAUTION The rollers are designed for forward or backward movement only They are not castors Moving the refrigerator sideway...

Page 7: ...ver use a double adapter 10 Before you put any food in your refrigerator it is recommended you leave it on for 2 or 3 hours to check it is running properly and the appropriate temperature is reached 4 Check the alignment of the refrigerator to the surrounding cupboards to see if it is level You can adjust the level with the stability feet as detailed in step 3 Top of refrigerator is level ie horiz...

Page 8: ... opened frequently a light frosting will occasionally occur on the freezer s interior This is normal and will clear after a few days If the freezer door is accidentally kept open a heavy frost will coat the inside walls and should be removed Your new refrigerator uses a variable speed compressor along with other energy efficient components which may make unusual sounds These sounds simply indicate...

Page 9: ...lue backlight and 7 touch buttons When the power is first turned on you will see the default settings with the backlighting on Shopping Holiday Quick Freeze Drinks Chill Zone Min Controlling the temperature We recommend that when you start your refrigerator for the first time the temperature for the refrigerator is set to 4 C and the freezer to 18 C If you want to change the temperature follow the...

Page 10: ...n buttons of holiday shopping are pressed for 3 seconds when you can hear the prompt beep within 10 minutes of the system getting booted with dE displayed for 2 seconds Once enabled the Demo Mode will not exit unless the refrigerator power supply gets disconnected This mode is used for showroom demonstration of the user display and LED lighting with no refrigeration active NOTE Display malfunction...

Page 11: ...d as slide out shelves To remove the shelves gently pull them forward until the shelf comes out Door storage bins The door storage bins can be adjusted to meet different storage needs All the door bins are completely removable for cleaning If you want to remove or adjust a bin lift it over the support lugs on the inner door panel To replace push the bin down over the support lugs to lock it in pla...

Page 12: ... refit 1 Pull out the rails completely 2 Place the crisper on the rail When the crisper slides to the position indicated below 3 Push the crisper bin down so that the two parts can connect 3 2 4 Ensure that the crisper is fully engaged with the rubber block and aligned as shown in the image 5 Once both crispers are installed check to ensure the crisper cover is fixed into place and that clearances...

Page 13: ...he surface with a soft clean cloth to remove any soapy residue NOTE Only wash plastic parts or decorative trim with warm not hot water using an unscented detergent WARNING CAUTION Do not use stainless steel cleaners abrasive pads or other cleaners as they are likely to scratch the surface Damage to this product after delivery is not covered by your warranty Interior You should clean the refrigerat...

Page 14: ...sor on or off Other strange sounds may mean that you need to check and take action For example noises may mean that The cabinet is not level The floor is uneven or weak Bottles are badly placed and rattling There are vibrations from an object on top of or behind or beside the refrigerator The back of the refrigerator cabinet is touching the wall Remember it is quite normal for noise to seem louder...

Page 15: ... the memory to clear then turn back on If the doors will not close Check whether the top of the refrigerator is tilted back 10 15mm to allow the doors to self close Check whether something is holding the door open It is normal for the french doors to momentarily open and re close when the food storage compartment door is closed If the french doors stay open the refrigerator needs to be tilted back...

Page 16: ...NOTES 16 NOTES ...

Page 17: ...NOTES 17 NOTES ...

Page 18: ...NOTES 18 NOTES ...

Page 19: ...ervice iii normal wear and tear iv power surges electrical storm damage or incorrect power supply v incomplete or improper installation vi incorrect improper or inappropriate operation vii insect or vermin infestation viii failure to comply with any additional instructions supplied with the Appliance b the Appliance is modified without authority from Electrolux in writing c the Appliance s serial ...

Page 20: ...all into your retailer phone or email our customer care team or visit our website TOP SERVICE Top Service encompasses the after sales service provided by The Electrolux Group to consumers including delivery home service and spare parts Westinghouse We are part of the Electrolux family Share more of our thinking at electrolux com au and WESTINGHOUSE are trademarks of Westinghouse Electric Corporati...

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