whl-035 Rev. 002 Rel. 002 Date 11.1.17
3
DO NOT USE THIS WATER HEATER IF ANY PART HAS BEEN
SUBMERGED IN WATER.
Immediately call a qualified service
technician. The water heater MUST BE replaced if it has been
submerged. Operating a previously submerged water heater
could result in property damage, severe personal injury, or death.
NOTE:
Water heater damage due to flood or submersion is
considered an Act of God, and IS NOT covered under product
warranty.
High heat sources (sources generating heat 100
o
F / 37
o
C or
greater, such as stove pipes, space heaters, etc.) may damage
plastic components of the water heater as well as plastic vent
pipe materials. Such damages ARE NOT covered by warranty. It is
recommended to keep a minimum clearance of 8” from high heat
sources. Observe heat source manufacturer instructions, as well
as local, state, provincial, and national codes, laws, regulations
and ordinances when installing this water heater and related
components near high heat sources.
Do not use this water heater for anything other than its intended
purpose (as described in this manual). Doing so could result in
property damage and WILL VOID product warranty.
A. When Servicing the Water Heating System
NOTE:
When inquiring about service or troubleshooting, reference
the model and serial numbers from the water heater rating label.
To avoid severe burns, allow water heater and associated equipment
to cool before servicing.
B. Heater Water
Do not use petroleum-based cleaning or sealing compounds in
a water heating system. Gaskets and seals in the system may be
damaged. This can result in substantial property damage.
C. Freeze Protection
NOTE:
Consider piping and installation when determining heater
location. Failure of the water heater due to freeze related damage IS
NOT covered by product warranty.
NEVER use any toxic chemical, including automotive, standard glycol
antifreeze, or ethylene glycol made for hydronic (non-potable)
systems. These chemicals can attack gaskets and seals in water
systems, are poisonous if consumed, and can cause personal injury
or death.
NOTE:
Obey all local codes. Obtain all applicable permits before
installing the water heater.
NOTE:
Install all system components and piping in such a manner
that does not reduce the performance of any fire rated assembly.
UNCRATING THE WATER HEATER
- Any claims for damage or
shortage in shipment must be filed immediately against the
transportation company by the consignee.
Installer -
Read all instructions in this manual before installing.
Perform steps in the given order.
User -
This manual is for use only by a qualified heating installer
/ service technician. Have this water heater serviced / inspected
annually by a qualified service technician.
FAILURE TO ADHERE TO THE GUIDELINES ON THIS PAGE
CAN RESULT IN SUBSTANTIAL PROPERTY DAMAGE, SEVERE
PERSONAL INJURY, OR DEATH.
NOTE:
If the water heater is exposed to the following, do not
operate. Immediately call a qualified service technician.
1. Fire
2. Damage
3. Water
Failure to follow this information could result in property damage,
severe personal injury, or death.
Be sure to disconnect electrical power before performing service.
Failure to do so could result in electrical shock, property damage,
serious personal injury, or death.
Households with small children, disabled, or elderly persons may
require a 120
o
F or lower temperature setting to prevent severe
personal injury or death due to scalding.
D. Water Temperature Adjustment
If the water heater is going to have a set temperature above 120
o
F, it is
recommended to use an ASSE 1017 rated mixing valve to avoid severe
burns or death from scalding temperatures.
Approximate Time / Temperature Relationships in Scalds
120
o
F
More than 5 minutes
125
o
F
1 1/2 to 2 minutes
130
o
F
About 30 seconds
135
o
F
About 10 seconds
140
o
F
Less than 5 seconds
145
o
F
Less than 3 seconds
150
o
F
About 1 1/2 seconds
155
o
F
About 1 second
Table 1 - Approximate Time / Temperature Relationships in Scalds
Do not use “homemade cures” or “patent medicines”. Damage to the
water heater, substantial property damage, and/or serious personal
injury may result.
Part 2 - Prepare the Water Heater
COLD WEATHER HANDLING
- If the water heater has been stored
in a very cold location (BELOW 0
o
F) before installation, handle with
care until the components come to room temperature. Failure to do
so could result in damage to the water heater.
Remove all sides of the shipping crate to allow the heater to be moved
into its installation location.
A. What’s in the Box
Components included with the water heater:
• Drain Valve
• Temperature and Pressure Relief Valve
• Insulation
• Cover with Screws
• Hot Water Outlet
• Dip Tube
• Use and Care Manual and Warranty
NOTE:
Some components may ship factory installed.
