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This document sets out the terms and conditions of the product 

warranties for Westinghouse Appliances. It is an important 

document. Please keep it with your proof of purchase documents 

in a safe place for future reference should there be a manufacturing 

defect in your Appliance. This warranty is in addition to other rights 

you may have under the Australian Consumer Law.
1. In this warranty:

(a)  ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the

Competition and Consumer Act 2010;

(b)  ‘Appliance’ means any Electrolux product purchased by you and

accompanied by this document;

(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d)   ‘Westinghouse’ is the brand controlled by Electrolux Home Products

Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004

762 341 in respect of Appliances purchased in Australia and Electrolux

(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount

Wellington, in respect of Appliances purchased in New Zealand;

(e)  ‘Warranty Period’ means the period specified in clause 3 of this

warranty;

(f)  ‘you’ means the purchaser of the Appliance not having purchased

the Appliance for re-sale, and ‘your’ has a corresponding meaning.

2.   Application:

 This warranty only applies to new Appliances, purchased

and used in Australia or New Zealand and is in addition to (and does not

exclude, restrict, or modify in any way) other rights and remedies under

a law to which the Appliances or services relate, including any non-

excludable statutory guarantees in Australia and New Zealand.

3.   Warranty  Period:

 Subject to these terms and conditions, this warranty

continues for in Australia for a period of 24 months and in New Zealand

for a period of 24 months, following the date of original purchase of the

Appliance. Specific components are warranted against manufacturing

defects in Australia and New Zealand for the periods listed below;

• Compressor – Further 3 years parts only,

• External Condenser – Further 3 years parts only

• Evaporator – Further 3 years parts only

• Drier – Further 3 years parts only

4.  Repair or replace warranty:

 During the Warranty Period, Electrolux

or its ASC will, at no extra charge if your Appliance is readily accessible

for service, without special equipment and subject to these terms and

conditions, repair or replace any parts which it considers to be defective.

Electrolux may, in its absolute discretion, choose whether the remedy

offered for a valid warranty claim is repair or replacement. Electrolux or its

ASC may use refurbished parts to repair your Appliance. You agree that

any replaced Appliances or parts become the property of Electrolux.

5.  Travel and transportation costs:

 Subject to clause 7, Electrolux will

bear the reasonable cost of transportation, travel and delivery of the

Appliance to and from Electrolux or its ASC. Travel and transportation will

be arranged by Electrolux as part of any valid warranty claim.

6.  Proof of purchase

 is required before you can make a claim under this

warranty.

7.   Exclusions:

 You may not make a claim under this warranty unless the

defect claimed is due to faulty or defective parts or workmanship. This

warranty does not cover:

(a) light globes, batteries, filters or similar perishable parts;
(b) parts and Appliances not supplied by Electrolux;
(c)  cosmetic damage which does not affect the operation of the

Appliance;

(d) damage to the Appliance caused by:

(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii)  improper, negligent or faulty servicing or repair works done by

anyone other than an Electrolux authorised repairer or ASC;

(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix)  failure to comply with any additional instructions supplied with

the Appliance;

In addition, Electrolux is not liable under this warranty if: 

(a)  the Appliance has been, or Electrolux reasonably believes that the

Appliance has been, used for purposes other than those for which

the Appliance was intended, including where the Appliance has

been used for any non-domestic purpose;

(b) the Appliance is modified without authority from Electrolux in writing;
(c)  the Appliance’s serial number or warranty seal has been removed

or defaced.

8.  How to claim under this warranty: 

To enquire about claiming under

this warranty, please follow these steps:

(a)  carefully check the operating instructions, user manual and the

terms of this warranty;

(b)  have the model and serial number of the Appliance available;
(c)  have the proof of purchase (e.g. an invoice) available;
(d)  telephone the numbers shown below.

9.   Australia: 

For Appliances and services provided by Electrolux in

Australia: Electrolux goods come with guarantees that cannot be

excluded under the Australian Consumer Law. You are entitled to a

replacement or refund for a major failure and for compensation for any

other reasonably foreseeable loss or damage. You are also entitled to

have the Appliance repaired or replaced if the Appliance fails to be of

acceptable quality and the failure does not amount to a major failure.

‘Acceptable quality’ and ‘major failure’ have the same meaning as

referred to in the ACL.

10.   New  Zealand:

 

For Appliances and services provided by Electrolux

in New Zealand, the Appliances come with a guarantee by Electrolux

pursuant to the provisions of the Consumer Guarantees Act, the Sale

of Goods Act and the Fair Trading Act. Where the Appliance was

purchased in New Zealand for commercial purposes the Consumer

Guarantee Act does not apply.

11.  Confidentiality:

 You accept that if you make a warranty claim, Electrolux

and its agents including ASC may exchange information in relation to you

to enable Electrolux to meet its obligations under this warranty.

 Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND  

APPLIANCE: WESTINGHOUSE REFRIGERATORS AND FREEZERS

Important Notice

Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

FOR SERVICE 

or to find the address of your nearest

authorised service centre in Australia

PLEASE CALL 13 13 49

For the cost of a local call (Australia only)

AUSTRALIA 

ELECTROLUX HOME PRODUCTS

163 O’Riordan Street, Mascot NSW 2020

electrolux.com.au

FOR SPARE PARTS 

or to find the address of your nearest

spare parts centre in Australia

PLEASE CALL 13 13 50

For the cost of a local call (Australia only)

FOR SERVICE 

or to find the address of your nearest

authorised service centre in New Zealand 

PLEASE CALL 0800 10 66 10 

(New Zealand only)

NEW ZEALAND 

ELECTROLUX (NZ) Limited

3-5 Niall Burgess Road, Mount Wellington

electrolux.co.nz

FOR SPARE PARTS

or to find the address of your nearest

spare parts centre in New Zealand

PLEASE CALL 0800 10 66 20

(New Zealand only)

WFridgeFreezer_Warr_Jun17

32  

Summary of Contents for WBE4504

Page 1: ...stralia only 3 00000000000 2017 Electrolux Home Products Pty Ltd EST_PhotoRegister_Fridge_70x70_Dec17 Easy register with your smartphone 1 Photograph the camera icon including the 4 dots 2 Then text it to 0488 446 622 Australia only 00000000000 WRB5004 WFB4204 WQE6060 WQE6000 WHE6060 WHE6000 WHE5260 WHE5200 WBE5360 WBE5300 WBE5314 WBE5304 WBE4500 WBE4514 WBE4504 WTB5404 WTB5400 WTB4604 WTB4600 ...

Page 2: ... refrigerator Conditions of use This refrigerator is designed and intended to be used in normal domestic applications only Record model and serial number here Model number Serial number WARNING CAUTION IMPORTANT ENVIRONMENT Important safety instructions 3 Refrigerator Features Top mount refrigerator features 4 Bottom mount refrigerator features 5 French door features 7 Bottom mount with ice water ...

Page 3: ...t store them inside any refrigerator or freezer If you do so you may cause an explosion Do not damage the refrigerant circuit This appliance contains insulation formed with flammable blowing gases Avoid safety hazards by carefully disposing of this appliance If you wish to discard this refrigerator please contact your local authorities and ask for the correct method of disposal When you dispose of...

Page 4: ...torage bin The door bin can be removed by lifting it up over the support lugs To replace push down over the support lugs to lock in place Bottle storage bin with fingers Use the bottle bin for tall bottle storage The bottle bin can be removed by lifting it up over the support lugs To replace push down over the support lugs to lock in place Twist Serve Ice Refer to the section Using your Refrigerat...

Page 5: ... shelves The glass shelves improve visibility and isolate leaks preventing spills from dripping down to the shelves below Crisper divider Use the crisper divider to organise and separate fruit and vegetables FamilySafe lockable compartment This compartment can be used to store dairy and is also lockable for storing items like cosmetics and medicines To operate the lock turn the knob located on the...

Page 6: ...in place Bottle storage bin with fingers Use the bottle bin for tall bottle storage The bottle bin can be removed by lifting it up over the support lugs To replace push down over the support lugs to lock in place SpillSafeTM glass shelves The glass shelves improve visibility and isolate leaks preventing spills from dripping down to the shelves below Your refrigerator is fitted with LED lighting Wa...

Page 7: ...o lock in place Bottle storage bin with fingers Use the bottle bin for tall bottle storage The bottle bin can be removed by lifting it up over the support lugs To replace push down over the support lugs to lock in place SpillSafeTM glass shelves The glass shelves improve visibility and isolate leaks preventing spills from dripping down to the shelves below LED lighting Your refrigerator is fitted ...

Page 8: ...etting the quick freeze function controlling the Ice Maker or resetting the door alarm For further information on how to use this feature refer to the section About the User Interface Features may vary depending on model Not all models will have features listed LED lighting Your refrigerator is fitted with LED lighting Water Filter FamilySafe lockable compartment This compartment can be used to st...

Page 9: ...and push down until locked in place Door storage bin The door bin can be removed by lifting it up over the support lugs To replace push down over the support lugs to lock in place Bottle storage bin with fingers Use the bottle bin for tall bottle storage The bottle bin can be removed by lifting it up over the support lugs To replace push down over the support lugs to lock in place SpillSafeTM glas...

Page 10: ...ection Using your Refrigerator for details on using this feature Ice Bin Ice Scoop Use the ice bin for ice storage Use ice scoop to gather icefrom bin FamilySafe lockable compartment This compartment can be used to store dairy and is also lockable for storing items like cosmetics and medicines To operate the lock turn the knob located on the front of the bin FlexStor bins Slide FlexStor bins to me...

Page 11: ...store foods like small goods fresh or cooked meat and cheese or as an additional crisper The drawer will prevent strong food odours from penetrating the rest of the refrigerator To remove the deli drawer pull it forward then lift it up and pull it further forward FlexFresh crisper Use the crisper to store vegetables fruit or small goods Humidity control Change the humidity by sliding the humidity ...

Page 12: ...s fitted with LED lighting Freezer control From this panel you can control the temperature of the freezer as well as setting the quick freeze and drinks chill functions or reset the door alarm For further information on how to use this feature refer to the section Controlling your Refrigerator WFB4204S illustrated Twist serve ice Refer to the section Using your Refrigerator for details on removing...

Page 13: ...mm Y recommended clearance at the top of the refrigerator increases from 30mm to 70mm X minimum Adequate ventilation around your refrigerator WHE6000 WHE6060 WQE6000 and WQE6060 The diagram below shows the recommended airspace to allow for ventilation of your refrigerator 350mm X Y 50mm Recommended minimum airspace CABINET DOOR 5mm 5mm If you have a cupboard above the refrigerator with a rear gap ...

Page 14: ...k or bore water it is recommended to also use an external filter not supplied The new hose sets supplied with the appliances must be used and old hose sets should not be reused Never connect the appliance to a hot water supply Do not use with water that is microbiologically unsafe or with water of unknown quality without adequate disinfection Water Filter It should not be used on water that is mic...

Page 15: ...ke a few minutes Purge and dispense a minimum of 2 litres of water Initial water may be black in colour This is residual carbon dust from the filter and is non toxic If the water is slow to shut off or the dispenser is dripping air may still be in the lines Either purge more water through the system to remove this air or allow some time for the air to be removed over subsequent dispensing For norm...

Page 16: ...e change the filter before reinstalling the refrigerator It is not necessary to turn the water supply off to change the filter Be ready to wipe up any small amounts of water released during the filter replacement 1 Ensure that the ice maker is turned off Diagram 1 2 Remove the filter by turning anti clockwise 180 3 Slide the old water filter cartridge straight out of the housing and discard it Dia...

Page 17: ...he fresh food compartment Don t place food forward of the ribs on the freezer floor as it will keep the door open Ribs For bottom mount refrigerators where freezer is below the fresh food compartment Ensure all freezer drawers and shelves are pushed back completely to prevent them from keeping the door open WARNING LED lighting Your appliance is fitted with long life LED lighting In the unlikely e...

Page 18: ...mend fitting the lower bin first WARNING Never close the door while the telescopic slides are extended It may damage the slide and or the refrigerator or cause the slide to become disengaged from the refrigerator Twist and Serve Ice Mounting the twist serve dispenser to the other side of the freezer NOTE this is only possible on Top mount models 1 Remove the ice bin and ice cube tray If the ice tr...

Page 19: ...he softness of ice cream is a good indication that your freezer is the right temperature while checking the temperature of water kept in the refrigerator is a good way of checking the temperature of the food compartment Temperatures inside each compartment may vary depending on how much food you store and where you place it High or low room temperature may also affect the actual temperature inside...

Page 20: ...mperature settings indicated by the illumination sequence on the display Once the coldest temperature is reached the display will return to the warmest setting with the next press Quick Chill Use the quick chill function when you add a large amount of food to the refrigerator compartment Press and hold the Temp button for 3 seconds The Quick Chill icon will flash indicating that the Quick Chill is...

Page 21: ... by pressing the button again Refrigerator Freezer temperature scale icons Temperature adjust button Indicates the temperature setting of the refrigerator compartment Indicates the temperature setting of the freezer compartment Touch any button to awaken control Touch the Temp button to decrease the selected compartment temperature There are 8 temperature settings indicated by the illumination seq...

Page 22: ...mperature of selected compartment 6 Increase button Increases temperature of selected compartment 7 Decrease button Decreases temperature of selected compartment 8 Mode indicators Shopping Quick Freeze Holiday Indicates appliance operation mode 9 Display Lock button Selects lock state of user interface 10 Mode select button Selects operation mode of appliance 11 Drinks Chill button Selects drinks ...

Page 23: ...water dispensing features To enable disable press button 14 to cycle through on off modes Indicator 13 will illuminate when either the ice maker or water dispenser are deactivated Ice Cube Size Ice cube size can be adjusted to suit supply water pressure Press and hold buttons 10 and 14 for 3 seconds Press button 6 to cycle through cube sizes small S medium M large L extra large EL Medium symbol sh...

Page 24: ...e function can be cancelled anytime by pressing the button again Use the Drinks Chill function when you need to chill drinks in the freezer compartment Press and hold the Quick Freeze Drinks Chill button for 3 seconds The Drinks Chill icon will activate indicating that the Drinks Chill is active An alarm will sound and LED will flash after 15 mins Drinks Chill can be cancelled at anytime by pressi...

Page 25: ...d not get above 0 C Check the following Water turned on at tap water filter not blocked no kinks in water tube If after checking these items and they do not appear to be the cause of the error call for service ALARM ICON WHAT IT MEANS OPERATION Non I W Freezer Temperature Alarm Activates if the freezer temperature is 10 c over set temperature for a period of 50 minutes except during a defrost An a...

Page 26: ...er cord in and switch the power on before returning the food Door seals Always keep door seals clean by washing them with a mild detergent and warm water followed by a thorough drying Sticky food and drink can cause seals to stick to the cabinet and tear when you open the door Never use hot water solvents commercial kitchen cleaners aerosol cleaners metal polishes caustic or abrasive cleaners or s...

Page 27: ...ths Prawns 1 2 Days 2 Months DAIRY Milk Until Expiry Date Not Suitable If dairy takes on a smell or colour and you are unsure about it it is best to throw it out Depending on the variety hard cheese can last from 2 weeks to 2 months Yoghurt 7 10 Days Not Suitable Hard Cheeses 2 Weeks 2 Months 2 Months Grated Soft Cheeses 1 2 Weeks Not Suitable Butter 8 Weeks 12 Months FRUIT VEGETABLES Every fruit ...

Page 28: ... be concerned about them Most of the new sounds are normal Hard surfaces like the floor walls and cabinets can make the sounds seem louder than they actually are The following describes the kinds of sounds and what may be making them CONCERN WHAT TO DO Motor noise compressor Nothing This is normal as your new refrigerator uses a high speed compressor which switches on and off during operation Note...

Page 29: ...or WHE6000 WHE6060 WQE6000 and WQE6060 only These appliances use a variable speed compressor which by design can run for long periods of time this is normal The variable speed compressor and fan that at start up and on warm days runs at high speeds to provide additional cooling When less cooling is required the compressor and fan will run at a lower speed but still may not switch off This is norma...

Page 30: ...ehold circuit breaker has not tripped or that the fuse has not blown Check that the user interface is not in Sabbath Mode refer to control instructions Check the appliance features section to determine lighting configuration for your model Refrigerator operation Door operation CONCERN WHAT TO DO Freezer door pops open This is normal and should re close This happens when the refrigerator door is cl...

Page 31: ...o freezer is too warm then wait 24 hours for the freezer to reach ideal temperature Turn the unit off at the mains and leave for 2 minutes then turn the appliance back on this will reset the icemaker unit Check for ice production after 24 hours Check that there is no obstruction under the ice maker and ensure the ice bin is fitted correctly Water dispenser not functioning Ensure that the cord is p...

Page 32: ...d damage to the Appliance caused by i negligence or accident ii misuse or abuse including failure to properly maintain or service iii improper negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC iv normal wear and tear v power surges electrical storm damage or incorrect power supply vi incomplete or improper installation vii incorrect im...

Page 33: ...NOTES NOTES 33 ...

Page 34: ...34 NOTES NOTES ...

Page 35: ...NOTES 35 NOTES ...

Page 36: ...dimension and installation information call into your retailer phone or email our customer care team or visit our website TOP SERVICE Top Service encompasses the after sales service provided by The Electrolux Group to consumers including delivery home service and spare parts and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation Used under license All Rights Reserved P No 811948470 2...

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