If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned, contact your nearest
Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model
number, the 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
Ice & Water system
CONCERN
WHAT TO DO
Ice maker does not produce ice or not
enough ice
The icemaker is designed to produce a
tray of ice approximately every 3 hours,
depending on the conditions.
Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
Ensure that water is connected and turned on and there are no kinks in the
water line.
Ensure that the Ice Maker is switched on at the user interface refer to
"About the User Interface" for details.
Check that the water filter is not blocked or out of date.
Check the water supply flow rate.
If the freezer compartment is too warm, refer to "freezer is too warm" then
wait 24 hours for the freezer to reach ideal temperature.
Turn the unit off at the mains and leave for 2 minutes then turn the
appliance back on (this will reset the icemaker unit). Check for ice
production after 24 hours.
Check that there is no obstruction under the ice maker and ensure the ice
bin is fitted correctly.
Water dispenser not functioning
Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
Ensure that water is connected and turned on and there are no kinks in the
water line.
Ensure that the Water Dispenser is switched on at the user interface refer
to "About the User Interface" for details.
Ensure water line is purged refer to “Ice & Water installation”.
Check that the water filter is not blocked or out of date.
Check the water pressure, refer to “Ice & Water installation”.
Ice or water has bad odour or taste
Cover food to ensure ice does not absorb foreign odours.
Check that the water filter is not out of date.
Interior of appliance or ice bin may require cleaning, refer to “Cleaning
your refrigerator”.
Discard stale ice monthly and allow ice maker to produce a fresh supply.
TROUBLESHOOTING
TROUBLESHOOTING
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