WESTERN DIGITAL HARD DRIVE
TROUBLESHOOTING - 25
INSTALLATION GUIDE
2. Use the Data Lifeguard Install software to access the full capacity of the hard drive with
these jumper settings. To run Data Lifeguard Install:
- Insert the Data Lifeguard Tools diskette into your floppy disk drive.
- Boot your system and use the Data Lifeguard Install software (see page 17 for detailed
instructions). This will install EZ-BIOS on your system and allow your system to access
the full capacity of your hard drive.
8.4 GB Barrier
There is an 8.4 GB hard drive limitation on some traditional system BIOSs. To access the full
capacity of 8.4 GB and larger hard drives, your system BIOS must support extended BIOS
functions, and your operating system must recognize extended BIOS functions. It is difficult
to determine if your system BIOS supports 8.4 GB or larger hard drives. We recommend
using the latest Data Lifeguard Install software to ensure support of the full capacity of your
hard drive. Visit our product support Web site at
for the latest version.
Other options are to upgrade your system BIOS or purchase a controller card. Contact your
system or motherboard manufacturer for a BIOS Flash or more information.
The following operating systems recognize extended BIOS functions.
!
Windows 98 and Windows 98 Second Edition
!
Windows Me
!
Windows NT with Service Pack 4 or later
!
Windows 2000
!
Windows XP
The following operating systems do not recognize extended BIOS functions. See the table
that follows for limitations and exceptions.
!
DOS 6.xx and earlier
!
Windows 3.1x
!
Windows NT
!
Novell NetWare
!
OS/2 Warp
Operating System
Limitations and Exceptions
DOS 6.xx and earlier
Windows 3.1x
8.4 GB maximum capacity limit. Hard drive capacities
larger than 8.4 GB are recognized as 8025MB.
Windows 95
Does not support drives larger than 32 GB.
Windows NT
Windows NT 4.0 with Service Pack 4 or later
recognizes hard drives larger than 8.4 GB.
