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TROUBLESHOOTING TIPS
Hum in audio monitor with speakers or headphones:
Interconnected electronic equipment is a system.
The signal cables must only carry the signals they are meant to. They should not be allowed to be ground
interconnects. Your station making up this system must be grounded properly at a single point. All desktop
computers, monitors and printers have AC power cord ground connections. The computer AC ground must
be connected to the station ground at a single point. If your radio grounds are not connected to the same
physical location, and AC ground potential; that ground current will be superimposed on the audio signal.
Simply connect the radio grounds, station grounds and AC grounds together at the same physical point. Do
not daisy chain the grounds from one unit to another! This will not only make all the equipment work
properly as a system but also it will be much less likely to have damage from a nearby lightning strike.
No receive:
Make sure you have the sound card input you are using on the (“Recording Control”) panel,
turned up and selected! Make sure that you have the radio selected for monitoring on headphones or both. If
you can hear your radio coming out of the speakers or headphones, check that the “RCV OUT” is connected
to your computer’s line input (mic on a laptop).
Transmit PTT is not activated by sound card software:
Read the software help and make sure you have
the software set to communicate PTT control via RTS to the virtual serial port A (default) or to B if you
have changed the COM port by moving the P4 PTT jumper. You must look in your device manager to
determine the COM port numbers assigned to the virtual COM ports, A and B. In the Windows device
manager the upper listing for the
RIGblaster
is COM A and the lower one B.
No sound card software transmit output:
If your software activates transmit PTT on the radio and the
RIGblaster
it probably means you have the transmit audio muted or turned down. Check that you can hear
transmit tones from the speakers and/or headphones by selecting the PC. Make sure you are in upper
sideband and not your radio’s data mode, the RF drive on your radio is set to maximum and your microphone
gain is normal. Turn up the
RIGblaster
“xmit level” knob until you see the desired output.
Your microphone does not work properly:
Make sure the mic jumpers match your mic and the radio
jumpers match you radios. If you have feedback or other distortion, try removing the optional PTT GND
jumper.
When keying CW from your keyboard, the wrong characters are sent:
Make sure you have the
RIGblaster duo
CW keying output wired to a straight key jack NOT a paddle jack on your radio. You
may have to program your radio through its menus for a straight key on the CW key jack you are using.
Rig control doesn’t work:
Make sure the communications settings, the exact model radio along with baud
rate, parity, stop bits, address, etc. are set correctly. Make sure the correct accessory rig control cable for
your radio is connected between your radio and the correct “RIG CTL” output, A or B. Make sure that your
radio menu settings for rig control are set EXACTLY the same as the software.
If you have read this manual and the software help and manuals and have not resolved your problem:
GO TO
http://www.westmountainradio.com/support.htm
Summary of Contents for RIGblaster duo
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