5
CLEANING AND CARE
HELPFUL HINTS
PRODUCT WARRANTY
Unplug the waffle maker and allow to completely cool before cleaning.
WARNING: DO NOT IMMERSE THE BASE OF THE WAFFLE MAKER INTO WATER OR ANY OTHER
LIQUID.
Wipe the outside of the waffle maker with a damp cloth. Do not use steel wool, scouring pads
or abrasive kitchen cleaners on the waffle maker.
To wash the plates, first remove them from the waffle maker by following the steps in CHAN-
GING THE PLATES. Wash the plates in hot water with a small amount of dish soap. After the
plates have been dried, return them to the waffle maker by following the steps in CHANGING
THE PLATES.
The plates may be washed in the dishwasher, top-rack only. Please note that if washed in the
dishwasher, the underside of the plates may oxidize, or develop a white residue, due to the
minerals that are in the water. This will not affect the cooking performance of the plates.
If the cord has been damaged, please contact West Bend for assistance.
Appliance 2 Year Limited Warranty
West Bend® (“the Company”) warrants this appliance from failures in the material and workmanship
for two (2) years from the date of original purchase with proof of purchase, provided that the appliance is
operated and maintained in conformity with the Instruction Manual. Any failed part of the appliance will be
repaired or replaced without charge at the Company’s discretion. This warranty applies to indoor household
use only.
This warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance.
This warranty is null and void, as determined solely by the Company, if the appliance is damaged through
accident, misuse, abuse, negligence, scratching, or if the appliance is altered in any way.
THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN
NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL,
FORSEEABLE, CONSEQUENTIAL, OR SPECIAL ARISING OUT OF OR IN CONNECTION WITH THIS APPLIANCE.If you
think the appliance has failed or requires service within its warranty period, please contact the Customer
Care Department at (866) 290-1851, or e-mail us at [email protected]. A receipt proving the
original purchase date will be required for all warranty claims, hand written receipts are not accepted.
You may also be required to return the appliance for inspection and evaluation. Return shipping costs
are not refundable. The Company is not responsible for returns lost in transit.
Valid only in USA and Canada
REPLACEMENT PARTS
Replacement parts, if available, may be ordered directly from the Company several ways. Order online
at www.croquade.us, e-mail [email protected], over the phone by calling (866) 290-1851, or by
writing to:
West Bend
Attn: Customer Care Dept.
P. O. Box 53
West Bend, WI 53095
To order with a check or money order, please first contact Customer Care for an order total. Mail your
payment along with a letter stating the model or catalog number of your appliance, which can be found
on the bottom or back of the appliance, a description of the part or parts you are ordering, and the
quantity you would like.
Your state/province’s sales tax and a shipping fee will be added to your total charge. Please allow two
weeks for processing and delivery.
For future reference, attach dated sales receipt for warranty proof of purchase and record the following
information:
Date purchased or received as gift:
_________________________________
Where purchased and price, if known: _________________________________
Item number and Date Code (shown bottom/back of product):__________________________
- We recommend positions #6 to #8 on the thermostat for ideal waffles.
- Opening the waffle maker too soon while baking can result in difficulty in removing the
waffle from the waffle maker.
- To remove waffles after baking, use a wooden spatula if not using our waffle fork. Do not use
other metallic utensils. Use of metallic utensils may result in scratching or damage to the
plates.
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