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WARRANTY STATEMENT
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WEN Products is committed to building tools that are dependable for years. Our warranties are consistent
with this commitment and our dedication to quality.
LIMITED WARRANTY OF WEN CONSUMER POWER TOOLS PRODUCTS FOR HOME USE
GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN con-
sumer power tools will be free from defects in material or workmanship for a period of two (2) years from
date of purchase. Ninety days for all WEN products if the tool is used for professional or commercial use.
SELLER’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the
extent permitted by law, any warranty or condition implied by law, shall be the repair or replacement of
parts, without charge, which are defective in material or workmanship and which have not been misused,
carelessly handled, or misrepaired by persons other than Seller or Authorized Service Center. To make
a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase that
clearly defines the Date of Purchase (month and year) and the Place of Purchase. Place of purchase must
be a direct vendor of Great Lakes Technologies, LLC. Third party vendors such as garage sales, pawn
shops, resale shops, or any other secondhand merchant void the warranty included with this product.
Contact [email protected] or 1-800-232-1195 to make arrangements for repairs and trans-
portation.
When returning a product for warranty service, the shipping charges must be prepaid by the purchaser.
The product must be shipped in its original container (or an equivalent), properly packed to withstand
the hazards of shipment. The product must be fully insured with a copy of the warranty card and/or the
proof of purchase enclosed. There must also be a description of the problem in order to help our repairs
department diagnose and fix the issue. Repairs will be made and the product will be returned and shipped
back to the purchaser at no charge.
THIS LIMITED WARRANTY DOES NOT APPLY TO ACCESSORY ITEMS THAT WEAR OUT FROM REGULAR
USAGE OVER TIME INCLUDING BELTS, BRUSHES, BLADES, ETC. ANY IMPLIED WARRANTIES SHALL
BE LIMITED IN DURATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S.,
SOME CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (IN-
CLUDING BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE
OF THIS PRODUCT. SOME STATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITA-
TION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND
FROM COUNTRY TO COUNTRY.
THIS LIMITED WARRANTY APPLIES ONLY TO PORTABLE ELECTRIC TOOLS, BENCH POWER TOOLS,
OUTDOOR POWER EQUIPMENT AND PNEUMATIC TOOLS SOLD WITHIN THE UNITED STATES OF AMER-
ICA, CANADA AND THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN
OTHER COUNTRIES, CONTACT THE WEN CUSTOMER SUPPORT LINE.
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