TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Engine will not
start.
Engine switch is set to OFF.
Set engine switch to ON.
Fuel valve is turned to OFF.
Turn fuel valve to ON.
Oil is low.
Add or replace oil.
Engine is out of fuel.
Add fuel.
Engine is filled with
contaminated or old fuel.
Drain fuel in the tank. Fill with fresh fuel.
Spark plug is dirty or broken. Clean or replace the spark plug.
Carburetor is air locked.
Shut off the fuel valve. Remove the bolt from the bottom
of the carburetor. Take off the carburetor bowl to allow
it to reset. Replace carburetor bowl and reinstall the bolt.
Engine runs but
there is no
electrical output.
Circuit breaker has been
tripped due to overload.
Turn off and unplug all electrical devices. Wait 5 minutes,
then press the circuit breaker to reset. Check the total
wattage of the devices and reduce the load if it exceeds
the capacity of the generator. Then plug the loads back in
one by one.
Bad connecting cords/wires.
Check the power cords and extension cords. Do not use
if any cord is damaged. Replace damaged cords imme-
diately.
Bad electrical device con-
nected to the generator.
Try connecting a different device.
Generator runs
but does not sup-
port all electrical
devices con-
nected.
Generator is overloaded.
Turn off and unplug all electrical devices. Wait 5 minutes,
then press the circuit breaker to reset. Reduce load as
necessary, then plug devices back in one by one.
Short circuit in one of the
devices.
Try disconnecting any faulty or short-circuited electrical
loads.
Air filter is dirty.
Clean or replace the air filter element.
Engine is
“Hunting” during
Operation
(Engine RPM is
fluctuating).
1. The fuel isn’t running
through the fuel valve.
2. The air filter is clogged.
3. The muffler or spark ar-
rester is blocked
4. There is gunk in the car-
buretor preventing a consis-
tent fuel/air mixture.
Turn off the generator and wait for it to cool down. Per-
form the following steps:
1. Check if the fuel is properly and consistently going
through the fuel valve
2. Check for any blockage in the air filter. Check and
clean the air filter as necessary.
3. Check if the spark arrester is blocked. Clean with
metal brush as necessary.
4. Use “gunk remover” spray on the carburetor jets.
WARNING:
Stop using the generator immediately if any of the following problems occur or risk se-
rious personal injury. If you have any questions, please contact our customer service at (800) 232-1195,
M-F 8-5 CST or email us at [email protected].
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