TROUBLESHOOTING
Problem
Possible Cause
Solution
Motor does not start
Power cord damaged or not
properly plugged in.
Check the power cord, extension cord, power plug and
the power outlet. Do not use the tool if any cord is dam-
aged.
Defective power switch.
Stop using the tool and contact customer service at (800)
232-1195, M-F 8-5 CST for assistance.
Insufficient power from power
outlet.
Make sure the outlet is functional and is the right capac-
ity for the tool.
Carbon brushes (Part No.
48107-022) are worn.
Inspect and replace carbon brushes as needed (see page
10) Replacement brushes (48107-022
)
can be ordered
from wenproducts.com
Defective motor or other inter-
nal damage.
Stop using the tool and contact customer service at (800)
232-1195, M-F 8-5 CST for assistance.
Excessive noise or
vibration
Internal damage or wear.
Contact customer service at (800) 232-1195, M-F 8-5
CST for assistance.
Overheating
Tool forced to work too fast.
Do not force the tool and let it work at its own pace.
The extension cord is too long
or too thin
See page 7 for selecting the proper size of extension
cord for your tool.
Blocked motor housing vents
Blow dust out of the motor housing vents while wearing
safety goggles and dust mask.
Ineffective Perfor-
mance
Drive bits worn or damaged.
Replace bits as needed.
Carbon brushes (Part No.
48107-022) are worn.
Inspect and replace carbon brushes as needed (see page
10). Replacement brushes (48107-022
)
can be ordered
from wenproducts.com
NOTE:
Parts that wear down over the course of normal use (like accessories, carbon brushes, etc.) are not covered
by the two-year warranty. Repairs and replacements should only be performed by an authorized technician.
11
WARNING:
Stop using the tool immediately if any of the following problems occur. Repairs and replace-
ments should only be performed by authorized personnel. If you have any questions, please contact our
customer service at (800) 232-1195, M-F 8-5 CST or email us at [email protected].
