TROUBLESHOOTING SUGGESTIONS
SYMPTOM
Ventilator blower won’t run
Ventilator blower won’t
run — buzzer sounding
Ventilator blower runs
momentarily, shuts down.
CHECK FILTERS
light on
REPLACE PREFILTER
light on.
REPLACE FILTER PACK
light on
SERVICE REQUIRED
light on
Cooktop won’t heat
One or more cooktop
sections not hot enough
Roll warmers won’t heat
(ventilator operational)
Warmer drawer not hot
enough
Product in warmer drawer
too dry or wet
POSSIBLE CAUSE
Circuit breaker tripped
Ansul® fire suppression system
tripped
Clogged filter , or filter out of position
Damaged internal components
Filter or grease baffle out of position
Pre-filter clogged, but still operational
Filter pack clogged, but still
operational
Prer-filter or filter pack clogged
Ventilator not operational
Temperature control not set
Damaged internal components
Temperature control not set
204V unit run on 208V
Damaged internal components
Damaged internal components
Temperature control not set
Humidity control not set
SUGGESTED ACTION
Check / reset circuit breaker
Contact Authorized Ansul®
Distributor for repairs
Observe indicator lights,
service filter(s) as required
Contact your Authorized Wells
Service Agent for repairs
Reinstall filters / baffle
Replace pre-filter at first
opportunity
Replace filter pack at first
opportunity
Replace pre-filter first. If
indicator stays lit, replace filter
pack
See above
Set control to desired temp
Contact your Authorized Wells
Service Agent for repairs
Set control to desired temp
Contact your Authorized Wells
Service Agent for conversion
Contact your Authorized Wells
Service Agent for repairs
Contact your Authorized Wells
Service Agent for repairs
Set control to desired temp
Set for desired humidity
NOTE:
There are no user serviceable components in the appliance.
A. In all cases of damage or component malfunction, contact your Authorized Wells Service Agency for
repairs.
B. For service of the fire suppression system, contact an Authorized Ansul® Distributor.
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