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990242 Rev. A
10
Warranty, Returns
and Adjustments
Returns and Adjustments
Warranty claims must be made promptly and received by your nearest authorized Welch
Allyn / Kreativ service representative during the warranty period. The liability of Kreativ
Inc., under valid warranty claims, is limited to repair or replacement at the purchaser’s
authorized Welch Allyn / Kreativ Service Center or the purchaser’s place of business, at
the option of the authorized service representative. If it is necessary to return a product for
repair or replacement, authorization for the return must first be obtained from the
authorized service representative.
All products returned for examination or warranty repair must be sent insured via a means
of transportation specified by your authorized Welch Allyn / Kreativ service
representative.
Kreativ, Inc., or its authorized service representative claims the sole responsibility for
determining the cause of any instrument failure.
Limited Warranty
Kreativ Inc. warrants the equipment to be free from defects in material and workmanship
for a period of 12 months from the date of shipment. Damage due to failure of customer
to perform required user/preventive maintenance is not warranteed. Certain components
having limited life expectancy (pinch tubes, air/abrasive tubing, handpieces and
Summary of Contents for Kreativ Mach 4.0
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