Electronic Control Card TS004E
Service and spare parts
12.2 Service
If you need the assistance of our service departments, please provide the following information:
■
Serial number of the product (see label on frame connector)
■
Description of the problem
■
Time of occurrence and circumstances of the problem
■
Suspected cause
You can reach our service department from Monday to Friday 08:00 a.m to 05:00 p.m. via the
Service 49-6281-5208-5999
or at
A voice message system is available if you call outside of the hours specified.
12.3 Ordering spare parts
WARNING
UNSUITABLE SPARE PARTS AND ACCESSORIES
■
Only use spare parts and accessories which are approved by the manufacturer.
Failure to follow these instructions can result in death, serious injury, and
equipment damage.
Please provide the following information when ordering spare parts:
■
Serial number of the product (see label on frame connector)
■
Part number of the spare part according to spare parts list
■
Quantity of spare parts required
Please direct your spare parts order to:
WEISS GmbH
Siemensstraße 17
74722 Buchen
Telephone: +49-6281-5208-5999
Telefax: +49-6281-5208-99
[email protected]
Visit our website for information on our offices and representations.
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