30
TROUBLESHOOTING
PROBLEM
CHECK
SOLUTION
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas. (This is normal for the
burner lighting tube).
Inspect Spider/Insect screens for possible obstructions
(blockage of holes).
Clean Spider/Insect screens. Refer to “ANNUAL
MAINTENANCE”.
Symptoms:
Burners do not light, or Burners have a small flickering
flame in the HI position, or Grill temperature only
reaches 250° to 300° in the HI position.
Some countries have regulators with an excess gas flow
safety device.
The excess gas flow safety device, which is part of the
grill-to-cylinder connection, may have been activated.
To reset the excess gas flow safety device, turn all burner
control knobs and the cylinder valve off. Disconnect the
regulator from the cylinder. Turn burner control knobs to
HI. Wait at least 1 minute. Turn burner control knobs to
OFF. Reconnect the regulator to the cylinder. Turn cylinder
valve on slowly. Refer to “MAIN BURNER IGNITION”.
Burner does not light, or flame is low in HI position.
Is LP fuel low or empty?
Refill LP cylinder.
Is fuel hose bent or kinked?
Straighten fuel hose.
Does burner light with a match?
If you can light burner with a match, then check the ignition
system.
Did you use the snap igniter several times until the main
burner lit? Refer to “MAIN BURNER IGNITION”.
Make sure you hold the control knob in for two seconds
after snapping the igniter and seeing the orange flame
from the burner lighting tube.
Does the igniter work? Do you see a spark when you
repeatedly use the snap igniter?
Try manually lighting the burner. Refer to “MAIN BURNER
MANUAL IGNITION”. Call Customer Service.
Experiencing flare-ups:
m
CAUTION: Do not line the slide-out
grease tray with aluminum foil.
Are you preheating grill in the prescribed manner?
All burners on HI for 10 to 15 minutes for preheating.
Are the cooking grates and FLAVORIZER BARS heavily
coated with burned-on grease?
Clean thoroughly. Refer to “CLEANING”.
Is the slide-out grease tray dirty and not allowing grease
to flow into catch pan?
Clean slide-out grease tray.
Burner flame pattern is erratic. Flame is low when
burner is on HI. Flames do not run the whole length of
the burner tube.
Are burners clean?
Clean burners. Refer to “MAINTENANCE”.
Inside of lid appears to be “peeling.” (Resembles paint
peeling.)
The lid is porcelain enamel or stainless steel, not paint. It
cannot “peel”. What you are seeing is baked on grease that
has turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Clean thoroughly. Refer to “CLEANING”.
Cabinet doors are not aligned.
Check the adjustment pin on the bottom of each door.
Loosen adjustment nut(s). Slide door(s) until aligned.
Tighten nut.
Grill seems to lose heat when cooking in cold weather
temperatures of 10°C (50°F) or colder.
Is there frost/ice on the outside of the LP cylinder?
The liquid propane in the cylinder turns to vapour too
slowly to supply the burners with gas. This is due to the
air temperature cooling the LP cylinder, which slows the
vaporisation process. Turn off burner control knobs and
the LP cylinder. Replace with a spare LP cylinder and
resume cooking.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com.
PROBLEM
CHECK
SOLUTION
Side Burner does not light.
Some countries have regulators with an excess gas flow
safety device.
Is gas supply off?
The excess gas flow safety device, which is part
of the grill-to-cylinder connection, may have been
activated.
Turn gas supply on.
To reset the excess gas flow safety device close the LP tank valve
and turn all burner control knobs to the OFF position. Open the
grill and side burner lids. Slowly turn the LP tank valve until it
is completely open. Wait several seconds then ignite your side
burner. Refer to “SIDE BURNER IGNITION”.
Flame is low in HI position.
Is the fuel hose bent or kinked?
Straighten hose.
Push button ignition does not work.
Does burner light with a match?
If match lights burner, check igniter. Refer to “SIDE BURNER
MAINTENANCE”.
Is there a fresh battery installed?
Verify that the battery is in good condition and installed correctly.
Refer to “ELECTRONIC IGNITION SYSTEM OPERATIONS.”
Are the wires connected properly to the igniter
module?
Be sure that wires are correctly inserted into terminals on
ignition box. Refer to “SIDE BURNER MAINTENANCE.”
Is there plastic wrapping around the new battery?
Remove plastic wrapping.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com.
SIDE BURNER TROUBLESHOOTING