WBSn-2400 User Guide
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Appendix A: Troubleshooting
We hope your experience with the WBSn-2400 is as smooth as possible. In this section we provide tips to
solve some common problems.
Basic Troubleshooting
Problem
Solution
Default user and password
User: admin
Password: admin
Unable to Ping or HTTP the new unit
•
Check the Power
•
Is the BST Operational? Check the LED, make sure it shows
green on the status
•
WBSn-2400 default IP Address is 192.168.1.1 /24 mask
Client unable to acquire an IP Address
from DHCP Server
•
Is the BST Operational?
•
Check the DHCP Server. Use Static IP to test the DHCP
configuration
•
Check for Interference. Noise level should be between -
97dBm to -82dBm
Clients experiencing low throughput
•
Check the Network Interfaces, 802.11b/g for Wi-Fi activity
and try to select a better channel using the Automatic
Channel Selection (ACS).
•
Check for Interference. Noise level should be around -
97dBm to -82dBm
•
Check the client’s modulation rate e.g. 54Mbps, 48Mbps,
11Mbps....
LED Descriptions
LED
Status
Description
LED
OFF
No power (and very early startup)
Red
Booter (U-boot) running:
Orange
Rescue Mode running
Green
Firmware running
RADIO
Radio LED will be off during entire startup and remain active
only at runtime (when status LED is steady green):
Steady green
All Radios are On.
OFF
All Radios are Off
Orange
Some of the Radios are Off and
some are On