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APCD-LM048-1.1

3: Setup Menu

3.4     Troubleshooting Information Display

The troubleshooting information is provided to allow the network operator to troubleshoot the 
link. It is also useful to record the status of the link once the modem is installed and aligned. 
This can form a reference baseline so that the network operator can judge if the link in future is 
better or worse than it was when the modem was installed.

The information provided below is a brief description of the statistics provided. A detailed 
understanding of this information is not required to install the EUM3006. If there are problems 
with the installation, then the installer may contact the network operator and report the 
information on this display so that the network operator can troubleshoot the installation.

The troubleshooting information display is shown below.

Troubleshooting information Display 

    WaveRider Communications Inc. Diagnostic Information
----------------- MAC Summary ---------------------------------

Transmitted Payloads
                 1Ok :        35 100.0%
                 2Ok :         0   0.0%
                 3Ok :         0   0.0%
                 4Ok :         0   0.0%
          Fail Retry :         0   0.0%
        Fail Timeout :         1

Received Packets
          HCRC Error :     23993   3.0%
            Directed :      6948   0.8%
           Broadcast :     11178   1.4%
            No Match :    753093  94.7%

Received Packets with Payloads
           FCS Error :         0   0.0%
           Duplicate :         0   0.0%
  Too Busy - Discard :         0   0.0%
           Delivered :        73 100.0%

-------------------- IP Summary --------------------
DHCP Enabled : YES
IP Address: 192.168.10.250 / 24
IP Subnet : 192.168.10.0 ( 255.255.255.0 )
Gateway IP Address: 192.168.10.1

------------------- Radio Summary ------------------
RF Power: 26 dBm
Auto Mode - Locked on frequency 9114

 RSSI[dBm]   RX;  TX;  R1;  R2;  R3;   F;Retry%;  SQ; RNA; RNB
RSSI: -69     1;   0;   0;   0;   0;   0;     0;   8;  31;  29

Summary of Contents for EUM3006

Page 1: ...EUM3006 Integrated Outdoor Modem Installation Guide APCD LM048 1 1...

Page 2: ...as many copies of this manual as you wish as long as the software license agreement and this copyright statement are included Release 1 1 Dec 2004 The following are trademarks or registered trademarks...

Page 3: ...es of merchantability and fitness for a particular purpose The entire risk as to the quality and performance of the LICENSED SOFTWARE is with you the licensee If the LICENSED SOFTWARE is defective you...

Page 4: ...improper site preparation or mainte nance No other warranty is expressed or implied WaveRider specifically disclaims the implied warranties of merchantability and fitness for any particular purpose N...

Page 5: ...v APCD LM048 1 1...

Page 6: ...On 10 2 4 Turning the MDB1000 Off 11 2 5 Interpreting the LEDs 11 3 Setup Menu 15 3 1 Accessing the Setup Menu 15 3 2 Setup Menu 16 3 3 Radio Link Status Display 16 3 4 Troubleshooting Information Dis...

Page 7: ...vii APCD LM048 1 1 Appendix A Factory Configuration 37 Appendix B Ethernet Cables and Connectors 39 Appendix C Acronyms and Abbreviations 43 Index 47...

Page 8: ...m 3 Figure 2 EUM3006 Longitudinal and Transverse Axes 6 Figure 3 PoE Injector 7 Figure 4 MDB1000 10 Figure 5 EUM3006 Mounting Vertical Orientation 28 Figure 6 EUM3006 Mounting Horizontal Orientation 2...

Page 9: ...ix APCD LM048 1 1...

Page 10: ...ity LEDs 13 Table 3 Pre Installation Stage Checklist 21 Table 4 Installation Stage Checklist 22 Table 5 Ethernet Interface Card LED Status Displays 31 Table 6 Ethernet Interface Specifications 40 Tabl...

Page 11: ...xi APCD LM048 1 1...

Page 12: ...This device has been tested using unshielded Ethernet CAT 5E cable Federal Communications Commission The EUM3006 has been designed and manufactured to comply with FCC Part 15 Operators must be familia...

Page 13: ...Part 15 regulations 1 The maximum average power output of the intentional radiator shall not exceed one 1 watt 30 dBm for all spread spectrum systems operating in the 902 to 928MHz band 2 Stations op...

Page 14: ...e risk of electrical shock do not remove covers since there are no user serviceable parts inside Refer servicing to qualified personnel 1 Read all these instructions before installing and operating th...

Page 15: ...take extreme care to keep from touching such power lines or circuits as contact with them might be fatal 16 For added protection during a lightning storm or when it is left unattended and unused for...

Page 16: ...product is in proper operating condition 23 Follow WaveRider recommendations when mounting the EUM3006 on a wall roof or tower 24 Install the EUM3006 in compliance with local and national electrical...

Page 17: ...Ground Wire to GND Lug Grounding Conductor NEC Sec 810 21 Ethernet Cable Ethernet Surge Protection Electrical Service Equipment Power Service Grounding Electrode System NEC Art 250 Part H Telephone 1...

Page 18: ...port The EUM3006 Integrated Outdoor Modem is the latest modem for the LMS4000 system and offers significant improvements outdoor unit with extended temperature range integrated high gain active diver...

Page 19: ...this guide Software License Agreement on page iii Warranty on page iv Conventions on page xii Warnings and Advisories on page xiii Important Safeguards on page xiv NOTE The information contained in t...

Page 20: ...Remote Configuration of all parameters using DHCP and RADIUS The Automatic Remote Configuration of parameters also allows the network operator to easily manage and reconfigure the EUM3006 after it is...

Page 21: ...RF signal Systems that use less than 48 VDC restrict the length of Ethernet cable due to voltage losses along the cable Higher RF Power As a result of changes to the FCC rules the EUM3006 makes best...

Page 22: ...d provides an interface to the customer s computer or local area network on one side and wireless access to the LMS4000 network on the other The EUM3006 which acts as a network bridge receives data fr...

Page 23: ...for horizontal polarization If the modem in mounted horizontally then the longitudinal axis is for horizontal polarization and the transverse is for vertical polarization See the installation section...

Page 24: ...6 Integrated Outdoor Modem through its Ethernet cable This power is provided by a device called a PoE Injector which takes the Ethernet data only signals from the cable to the end user s computer swit...

Page 25: ...nd or the EUM3006 is being installed in an area subject to direct or indirect lightning induced surges The lightning arrestor must be able to pass the Ethernet data lines as well as the Power over Eth...

Page 26: ...belt clip and two velcro straps a short one to attach the MDB1000 to your wrist or forearm and a longer one to attach to the EUM3006 itself or the pole mount So long as the MDB1000 is within 4 inches...

Page 27: ...MDB1000 removing the old batteries and inserting the new ones Ensure batteries are inserted with the correct polarity Figure 4 MDB1000 2 3 Turning the MDB1000 On The MDB1000 is self tested every time...

Page 28: ...1000 is receiving good data from the EUM3006 If the LED is OFF then all the remaining LEDs are OFF ETH ON when the EUM3006 has an Ethernet link to the end user PC or router SIGNAL STRENGTH These 8 LED...

Page 29: ...lend of quality indicators including the carrier phase error and the signal to noise ratios for each antenna pattern The FOM is a value between 0 and 5 and is much more qualitative that the signal str...

Page 30: ...ality indicators the lower the packet error rate and the higher the fade margin for the EUM3006 The goal should be a signal strength of 5 or higher and a signal quality of 4 or 5 Regardless of the lev...

Page 31: ...14 APCD LM048 1 1 2 MDB1000...

Page 32: ...the computer has a Windows 2000 or Windows XP operating system Other operating systems can be used provided the computer has an IP address of 169 254 10 251 and can use ping and telnet programs On Win...

Page 33: ...modem the software version and search state In this case the modem is configured for Auto CCU Discovery and it is searching to find the best available CCU There are 4 options Radio Link Status see se...

Page 34: ...U include The modem is not authorized to register at that CCU The signal detected is not a valid CCU registered with a CCU This state occurs when the modem has a frequency and has successfully registe...

Page 35: ...ontact the network operator and report the information on this display so that the network operator can troubleshoot the installation The troubleshooting information display is shown below Troubleshoo...

Page 36: ...of thumb are 1OK should be at least 90 otherwise the link may not be good enough The 1OK packets should be 1000 or more to be a reasonable representation of the link Received packets shows the classif...

Page 37: ...20 APCD LM048 1 1 3 Setup Menu...

Page 38: ...r the installation stage then the installer performs the following steps Step Discussion section 4 2 1 Network and EUM3006 Configuration The network must be properly configured by the Network Operator...

Page 39: ...unts to a vertical pole with a diameter between 1 and 3 0 inches Once a location with good signal levels is found attach pole mounting hardware such as a standard Satellite TV mount to the building or...

Page 40: ...ion from DHCP and its RF Frequency from the Auto CCU Discovery feature 4 2 2 Installer s Kit and Information The installer needs the following standard items to complete an installation These items ar...

Page 41: ...modem and apply power when on a roof or up a ladder Note that PoE Injector is an indoor unit so do not use in inclement weather If custom Ethernet cables are made on site then an Ethernet connector cr...

Page 42: ...odem and see what signal level is available If it is good e g Signal Strength FOM is 5 or better then you can try lower locations Remember the higher the signal level the better the link in general Th...

Page 43: ...e modem Being vertically mounted the pole mount can be closer to other structures and still allow the modem to be pointed Less exposure to wind and rain since less cross section presented Attaching th...

Page 44: ...r clamps to the pole and then attach the modem to the mounting plate However you need to have a stable position since you will be holding the modem while threading the mounting plate bolts to the mode...

Page 45: ...28 APCD LM048 1 1 4 Installation Figure 5 EUM3006 Mounting Vertical Orientation Ground Connection Ethernet Port Gear Clamps and GND Marking TOP Marking Drip Loops...

Page 46: ...h See Appendix B on page 39 for more information on Ethernet cables Attach the grounding conductor to the building s Power Service Grounding Electrode System using a ground clamp See Important Safegua...

Page 47: ...cess to an AC plug and the Ethernet cable that runs to the EUM3006 If a Lightning Arrestor is used the PoE Injector must be located on the protected side of the lightning arrestor Plug the Ethernet ca...

Page 48: ...he PoE Injector and the EUM3006 or its extension Ethernet cable is connected to the DATA PWR port marked J1 DATA PWR in Figure 7 2 Plug the PoE Injector into an AC socket 3 Check the Ethernet LEDs on...

Page 49: ...ls are required 5 Ping Internet by IP address If everything is good so far try pinging a known Internet address If successful then you know that the end user PC can access the general Internet See Pin...

Page 50: ...e PoE Injector s POWER LED should be on The Ethernet cables are plugged into the correct ports of the PoE Injector If you have an MDB1000 cycle the power at the PoE Injector to reboot the EUM3006 and...

Page 51: ...an IP Address Automatically button Once properly configured verify the end user has received an IP address For a Windows 2000 or XP PC in a DOS Window type ipconfig and see that there is an IP address...

Page 52: ...ms TTL 64 Reply from 172 16 4 1 bytes 1472 time 80ms TTL 64 Reply from 172 16 4 1 bytes 1472 time 40ms TTL 64 Reply from 172 16 4 1 bytes 1472 time 110ms TTL 64 Ping statistics for 172 16 4 1 Packets...

Page 53: ...llation Once a good link between the CCU and the EUM3006 has been established the configuration can be completed automatically using the Automatic Remote Configuration feature with a RADIUS Server and...

Page 54: ...em IP Netmask From DHCP Gateway IP Address From DHCP Local Link IP Address Available on Ethernet Port only 169 254 10 250 Local Link IP Netmask 16 255 255 0 0 ffff0000 Maximum Number of Customers 5 Pa...

Page 55: ...enna connector which provides 36 dBm EIRP from the10 dBi integrated antenna NOTE For configuring the modem the power values entered are rounded to the nearest dB SNMP Name Console Prompt EUMID SNMP Co...

Page 56: ...o T568A with RJ45 connectors Straight through cables can be used in a number of locations If a PoE lightning arrestor is used in the installation then the cable between the lightning arrestor and PoE...

Page 57: ...with RJ45 connector Power over Ethernet 802 3af Compliant Mode B PoE at 48 VDC Wiring standard TIA T568A Pin Pair Wire Color Pin 1 3 a Green White Pin 2 3 b Solid Green Pin 3 2 a Orange White Pin 4 1...

Page 58: ...hrough Ethernet cables have T568A wiring at both ends while Cross over cables have T568A at one end and T568B at the other end Figure 8 T568A Wiring Figure 9 T568B Wiring Pair 2 T568A W iring Schem e...

Page 59: ...42 APCD LM048 1 1 Appendix B Ethernet Cables and Connectors...

Page 60: ...National Standards Institute AWG American Wire Gauge Gage BATT Battery CAP Communications Access Point CCU CAP Channel Unit CLI Command Line Interface Ctrl c Control C Ctrl key pressed at same time as...

Page 61: ...st Mile Solution m meters MAC Media Access Controller MDB Magnetic Decoder Box MHz Megahertz ms milliseconds NEC National Electrical Code US PC Personal Computer PDA Personal Digital Assistant PoE Pow...

Page 62: ...ons APCD LM048 1 1 45 SQ Signal Quality TCP Transmission Control Protocol TIA Telecommunications Industry Association TTL Time To Live TX Transmit UL Underwriters Laboratory VDC Volts Direct Current A...

Page 63: ...46 APCD LM048 1 1 Appendix C Acronyms and Abbreviations...

Page 64: ...ic Remote Configuration 3 4 36 38 C CCU 19 23 24 25 33 34 36 D DHCP 3 4 23 32 34 37 E Ethernet 31 F FCC xii xiii xiv L lightning arrestor xv 7 8 24 29 30 39 local link IP address 5 37 M MDB1000 5 9 N...

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