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11

Troubleshooting

pRobleM 

CaUse 

solUtioN

Low/Slow production

Low water pressure 

 

 

Crimps in tubing 

Clogged pre-filters 

Fouled membrane

Assure a minimum of 40psi incoming water pressure. Watts sells a booster pump 

if home water pressure is low. Make sure water supply is turned on and Adapt-A-

Valve™ is all the way open.

Check tubing and straighten or replace as necessary.

Replace pre-filters.

Replace membrane and clean flow restrictor.

Milky colored water

Air in system

Air in the system is a normal occurrence with initial start up of the RO system. This 

milky look will disappear during normal use within 1-2 weeks. If condition reoccurs 

after filter change, drain tank 1 to 2 times.

Water constantly running unit  

will not shut off

Low water pressure 

 

Fouled membrane 

High water pressure 

 

High air pressure in tank

See #1 above. 

 

Replace membrane. 

Check incoming water pressure to make sure it does not exceed 100psi. A pressure 

relief valve may be necessary. Empty storage tank of water. Set tank air pressure to 

5psi. See previous page.

Noise from faucet or drain

Air gap faucet 

Location of drain saddle 

Higher capacity membrane 

High water pressure

Inherent sound with air-gap faucets. 

See diagram for proper location of drain saddle. 

Normal with high-capacity membrane 

Check incoming water pressure to make sure it does not exceed 100psi. A pressure 

relief valve may be necessary.

Faucet leaks from 

the air gap feature

Crimp or loop in drain line 

Drain tube clogged/restricted

Straighten black 

3

/

8

" drain tube. Cut off any excess tubing caused from dishwasher or 

garbage disposal. Disconnect the 

3

/

8

" black tube at the drain, clean the 

3

/

8

" black tube 

out with a wire, then reconnect.

Small amount of water in 

storage tank

System just starting up 

 

Low water pressure 

Too much air in tank

Normally it takes 6-10 hours to fill tank. Note: Low pressure and/or temperature can 

drastically reduce production rate. 

See #1 Above 

Add air if below 5psi and bleed if above 5psi. Check only when tank is empty of water. 

See previous page.

Water leaks from the 

filter housing

Not properly tightened. 

Missing or kinked O-ring

Tighten the bowl. 

Turn off the water supply. Release the pressure, remove bowl and replace the O-ring. 

Make sure the O-ring is seated in the filter bowl properly before reinstalling the filter 

bowl.

Summary of Contents for PWRO5MAN

Page 1: ...n 5 Drain Saddle Installation 6 Green Tube Connection 6 Reverse Osmosis Module Mounting 6 Red Tube Connection 6 Check Air Pressure in the Tank 7 Tank Elbow Installation 7 Blue Tube Connection 7 Blue T...

Page 2: ...arsenic and lead Reverse osmosis uses a semi permeable membrane however by applying pressure across the membrane it concentrates contami nants like a strainer on one side of the membrane producing cry...

Page 3: ...rench Sharp Knife 1 2 5 8 Open End Wrenches Phillips Screw Driver Needle Nose Pliers Adjustable Pliers Electric Drill 1 8 Drill Bit 1 4 Drill Bit 3 8 Drill Bit Hardness Recommended hardness not to exc...

Page 4: ...be removed before inserting into fitting Fitting grips before it seals Ensure tube is pushed into the tube stop Push the tube into the fitting to the tube stop The collet gripper has stainless steel...

Page 5: ...tubing and toggle bolt down through the 1 mounting hole in the sink Ensure that the soft rubber gasket is uniformly positioned in between the base of the faucet and the top of the sink Step B Align th...

Page 6: ...cle bracket with opening 2 Screws 1 Foam gasket 2 Nuts for screws 1 Semicircle bracket Step B The small square black foam gasket with a circle cut out of the middle must be applied to the inside of th...

Page 7: ...rader valve that is located on the lower side of the tank behind the blue plastic cap Step A Turn off the incoming water supply to the RO by turning the knob on the Adapt A Valve clockwise until it st...

Page 8: ...er tempera ture and water pressure Note During the fill period you may hear water trickling due to the Reverse Osmosis Process Step D After the Tank has filled open the RO Faucet to flush the tank com...

Page 9: ...arbon Block Filters 1 Final Inline Filter Note Sanitizing of unit is recommended Step A Perform Steps A through E in the 6 Month System Main tenance Note If not sanitizing the system skip to Step H St...

Page 10: ...ote A water sample may be sent to Watts for a free diagno sis of your membrane performance To send a water sample use two 2 clean containers and fill cup of tap water in one container and cup of rever...

Page 11: ...et or drain Air gap faucet Location of drain saddle Higher capacity membrane High water pressure Inherent sound with air gap faucets See diagram for proper location of drain saddle Normal with high ca...

Page 12: ...lso called chloramine where it does convert trivalent arsenic to pentavalent arsenic may not con vert all the trivalent arsenic in to pentavalent arsenic If you get your water from a public water util...

Page 13: ...ION 1 7100454 Gac Post Filter 2 7100446 Carbon Block 3 7100331 Sediment Filter 4 7300043 Manifold Bowl 5 7300046 Manifold Membrane Vessel 6 7300058 O Ring For Manifold Bowl 7 7300057 O Ring For Membra...

Page 14: ...Date of Purchase Date of Install Installed by Date 1st stage Sediment 6 months 2nd stage Carbon 6 months 3rd stage Carbon 6 months Final Filter Carbon 1 year TFM Membrane 2 5 years Notes Service Reco...

Page 15: ...15...

Page 16: ...arranties are exclusive and are the only remedies for breach of warranty EXCEPT FOR THE APPLICABLE PRODUCT WARRANTY IF ANY WATTS MAKES NO OTHER WARRANTIES EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERM...

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