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10

 Troubleshooting

NOTICE

 

BEFORE DISCONNECTING ANY TUBES, MAKE SURE TO TURN OFF 

WATER SUPPLY AND MAKE SURE THE SYSTEM IS DEPRESSURIZED

PROBLEM

CAUSE

SOLUTION

1. Low/Slow production

Low water pressure

Assure a minimum of 40psi incoming water pressure. 

Watts sells a booster pump if home water pressure is low. 

Make sure water supply is turned on and Adapt-A-Valve™ is 

all the way open.

Crimps in tubing

Check tubing and straighten or replace as necessary.

Clogged pre-filters

Replace pre-filters.

Fouled membrane

Replace membrane and flow restrictor.

2. Milky colored water

Air in system

Air in the system is a normal occurrence with initial start up 

of the RO system. This milky look will disappear during normal 

use within 1-2 weeks. If condition reoccurs after filter change, 

drain tank 1 to 2 times.

3. Water constantly running, unit will not shut off

Low water pressure

See #1 above

Crimp in supply tube

Check tubing and straighten or repair as necessary.

High water pressure

Check incoming water pressure to make sure it does not 

exceed 80psi. A pressure relief valve may be necessary.

High pressure in Tank

Empty storage tank of water. Set tank air pressure between 

5-7psi. See previous page.

Low Pressure in Tank

Use a Digital Air Gauge for best results. The empty tank  

pressure should be 5-7psi. See Page 9.

4.  Noise / Water from faucet vent hole or noise from in drain 

line drain. 

Crimp or restriction

Check tubing and straighten or repair as necessary. 

Straighten all drain lines. Clear blockage. Cut off any  

excess tubing

Drain tube clogged

Caused from dishwasher or garbage disposal. 

Disconnect the 

3

8

" black line at the drain, clean the 

3

8

" black 

line out with a wire, then reconnect. Blowing air through the 

line will not always remove the clog.

5. Small amount of water in storage tank

System starting up

Normally it takes 4-6 hours to fill tank. Note: low incoming 

water pressure and/or temperature can drastically reduce 

production rate.

Low water pressure

See #1 above.

To much air in tank

Tank air pressure should be 5-7psi when empty of water. 

If below 5psi, add air or bleed if above 7psi. 

Check only when tank is empty of water. See previous page.

6. Low water flow from faucet

Check air pressure in tank

Use a Digital Air Gauge for best results. The empty tank  

pressure should be 5-7psi. See Page 9.

For additional troubleshooting procedures visit PremierH2O.com or contact our Technical 

Support team at 800-752-5582.

IOM-Premier-RO-PURE.indd   10

7/10/20   2:32 PM

Summary of Contents for Premier RO-PURE

Page 1: ...to a surface strong enough to support its weight System tested and certified by WQA against NSF ANSI Standard 58 for the reduction of the claims specified on the performance data sheet and to NSF ANSI...

Page 2: ...ly reduced Stage 3 Membrane recommended change 2 5 years Stage three is the heart of the reverse osmosis system the 50GPD Gallons Per Day RO membrane This semi permeable membrane will effectively remo...

Page 3: ...134018 1 4 QC x 1 4 FPT Tank Ball Valve 7 WP228173 Fitting 3 8 Stem x 1 4 QC Adapter 8 WP164056 Drain Saddle 3 8 Kit 9 WP610109 4 Green 1 4 Tubing 10 WP610113 4 Blue 1 4 Tubing 11 WP400048 3 Black 3 8...

Page 4: ...itting With the collet held in this position the tube can be removed The fitting can then be reused STEP 1 NOTICE Water supply line to the system must be from the cold water supply line only Hot water...

Page 5: ...faucet may push up out of position Prior to the install hold the faucet as shown in the picture and pull down on the wing nut This will ensure that the O rings are in their proper position and that y...

Page 6: ...ough one side of the drain pipe Step C The drain saddle must be installed at least 1 above the nut of the P Trap elbow or cross bar from the garbage disposal to insure proper drainage Using the 3 8 dr...

Page 7: ...en so it can easily be closed to prevent water flowing to the ice maker during start up and periodic maintenance An Ice maker Connection Kit can be purchased through Premier Startup NOTICE If your RO...

Page 8: ...conditions and the amount the RO system is used This reverse osmosis membrane is critical for effective reduction of total dissolved solids TDS The product water should be tested periodically to verif...

Page 9: ...es then continue rinsing eye Call a poison control center or doctor for treatment advice Check Air Pressure in the Tank Procedure for Extended Non Use More than 2 months NOTICE Check air pressure only...

Page 10: ...water Set tank air pressure between 5 7psi See previous page Low Pressure in Tank Use a Digital Air Gauge for best results The empty tank pressure should be 5 7psi See Page 9 4 Noise Water from faucet...

Page 11: ...S Total Dissolved Solids not to exceed 1800 ppm DESCRIPTION PART CHANGE TIME FRAME Sediment Pre Filter WP105311 6 Months Carbon Pre Filter WP105351 6 Months Final Carbon Filter WP105341 12 Months 50 G...

Page 12: ...7 43 50 psi 0 1 11 1 mg L 0 5 NTU Nitrate Nitrite N A N A 83 30 N A N A N A N A N A Recovery 25 5 Daily Production Rate 23 5 GPD Efficiency 12 8 This system has been tested according to NSF ANSI 58 fo...

Page 13: ...senic may not con vert all the trivalent arsenic in to pentavalent arsenic If you get your water from a public water utility contact the utility to find out if free chlorine or combined chlorine is us...

Page 14: ...cord DATE OF PURCHASE MODEL NUMBER SERIAL NUMBER DATE OF INSTALL INSTALLED BY INSTALLED BY DATE SEDIMENT 6 MONTHS PRE CARBON 6 MONTHS POST CARBON 1 YEAR RO MEMBRANE 2 5 YEARS IOM Premier RO PURE indd...

Page 15: ...ions from abuse misuse misapplication improper maintenance neglect alteration accidents casualties fire flood freezing environmental factors water pressure spikes or other such acts of God This warran...

Page 16: ...IOM Premier RO PURE indd 16 7 10 20 2 32 PM...

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