22
ProSense Controller
Problem
Cause
Solution
ERR 1 is displayed.
Program settings have been corrupted.
Press any key and reprogram Level I settings.
ERR 3 is displayed.
Controller on tank 1 does not know the
position of the camshaft. Camshaft should
be rotating to find Home position.
Wait for two minutes for the controller to return to Home
position. The hourglass should be flashing on the
display indicating the motor is running.
Camshaft on tank 1 is not turning during
ERR 3 display.
Check that motor is connected. Verify that motor wire
harness is connected to motor and controller module.
Verify that Home switch sensor is connected and in
place.
Verify that motor gear has engaged cam gear.
If everything is connected, try replacing in this order:
1. Wire Harness, Motor, Home Switch, Sensor Assy
2. Controller
Camshaft on tank 1 is turning more than five
minutes to find Home position.
Verify that Home Switch sensor is in place and
connected to wire.
Verify that camshaft is connected appropriately.
Verify that no dirt or rubbish is clogging any of the cam
slots.
If motor continues to rotate indefinitely, replace the
following components in this order:
1. Wire Harness, Motor, Home Switch, Sensor Assy
2. Controller
Regeneration starts but control shows Err3
before completing regeneration.
Check that motor is connected. Verify that motor wire
harness is connected to motor and controller module.
Verify that Home Switch sensor is connected and in
place.
Verify that motor gear has engaged cam gear.
If everything is connected, try replacing in this order:
1. Wire Harness, Motor, Home Switch, Sensor Assy
2. Controller
ERR 4 is displayed.
Hardness front detected with no water flow.
ERR 6 is displayed.
Conductivity sensors' reading out of range.
Defective sensors or no sensors are
connected
Check which tank in service and check if the sensors
have been connected properly. If already connected,
replace conductivity sensor probes with new ones.
Check Salt Light is displayed - Press
the regen button to turn off the check
salt light.
No regenerant draw or insufficient
regenerant detected during regeneration.
Ensure salt/regenerant is available.
Check for regenerant draw.
Inspect regeneration line for leaks.
TROUBLESHOOTING continued
Summary of Contents for IOM-WQ-PROSENSE
Page 20: ...20 PROBE KIT Item No QTY Part No Description 1 1 30212618 Probe Cable Clips Kit 1...
Page 23: ...23 ProSense METER FLOW DATA...
Page 24: ...24 ProSense INJECTOR FLOW DATA 1600 SERIES INJECTORS...
Page 25: ...25 PROSENSE CONTROL VALVE DIMENSIONS...
