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Contaminants in
the outlet water
Filter cartridges are at
capacity
Cartridges should be replaced every 6-12 months
depending on water quality. See
Filter Cartridge
Replacement.
Contamination in the filter
housings
Remove the filter housings, clean the housing with dish
soap and warm water, rinse thoroughly and then
reassemble. See
Filter Cartridge Replacement.
Insufficient flushing of the
filter cartridge
Shut off water supply and release pressure in the
system by pressing the red buttons on top of the filter
housing caps. Slowly turn on the water supply and
open a fixture downstream of the product for 3
minutes to flush water through the system. See
Filter
Cartridge Replacement.
Source of contamination after
the filter
Flush the system for at least 3 minutes. Investigate
possible sources of contamination after the product.
System bypass is open
If the filter product has a bypass, check that the valve
is fully closed.
Poor water quality at the
source
Consult an expert to test if additional water treatment
is required at the source.
