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Page 6

Getting Started

START-UP

Your 

HOT SPRING

 spa has been thoroughly tested during the 

manufacturing process to ensure reliability and long-term customer 

satisfaction. A small amount of water may have remained in the 

plumbing after testing and, as a result, may have spotted the spa shell 

or the spa siding prior to delivery. Before filling the spa, wipe the spa 

shell clean with a soft rag.
The following instructions must be read and followed exactly to ensure 

a successful start-up or refill.

1.  CLOSE DRAIN AND FILL THE SPA

 with water through the 

filter compartment. Your 

HOT SPRING

 spa water level should be 

maintained at a level one inch above the highest jet in the spa. 

NOTE

: Remove 

FROG

 cap while filling to allow the air to escape the 

plumbing lines. Replace 

FROG

 cap once filled.

2.  AFTER THE SPA HAS BEEN FILLED

 with water and the 

equipment compartment door is secured, power must be applied 

to the spa.

•  115 volt model:

 Connect the GFCI to the waterproof receptacle 

and push the RESET button on the GFCI. 

•  230 volt models: 

Open the door of the electrical subpanel, reset 

the 50 amp GFCI breaker, verify the system is primed. Close 

and secure the subpanel door.

3.  TO CHECK THE OPERATION OF THE JET SYSTEM

 and 

to purge any remaining air from the heating system: 

RELAY & RHYTHM 

Models:

•  Push the JETS 1 button 2 times to run pump on high speed, run 

for one minute. Press JETS button one more time to shut the 

JETS off.

•  Push the JETS 2 button 1 time to run pump on high speed, run 

for one minute. Press JETS button one more time to shut the 

JETS off.

PACE 

&

 STRIDE 

Models:

•  Push the JETS button 2 times to run the jet pump on high 

speed, run for one minute. Press JETS button one more time to 

shut the JETS off.

Weak or surging jets are an indication of a low water level condition or 

clogged filter cartridges

.

IMPORTANT:

 Be sure the air Lever (see illustration in Spa Features 

section) is open by turning clockwise until it stops. Combination jet 

faces can be turned to completely shut off jet flow, these jets should 

be open as well.

4.  USING A TEST STRIP AND APPLICABLE CHEMICALS

,

 

adjust Total Alkalinity (TA) to 80 ppm, Calcium Hardness (CH) 

to 100 ppm,  then spa water pH to between 7.2 and 7.8. These 

procedures are listed in the “Water Quality and Maintenance” 

section. 

When using the FROG @ease system it is required to 

use the @ease Test Strips.
IMPORTANT: 

Always add spa water chemicals directly into the 

filter compartment with the jet pump on high speed for at least 

ten minutes. Adjusting the Total Alkalinity (TA) as the first step is 

important, as out-of-balance TA will affect your ability to adjust 

the pH correctly and will prevent the sanitizer from operating 

effectively.

5.  IF USING FROG @ease: 

Dial a new @ease mineral cartridge 

to setting 6 and snap into the top space of the cartridge holder. Dial 

@ease SmartChlor Cartridge per the setting chart based on your 

gallons (see page 10). 

IF USING FROG

 Bromine Cartridge (Canada Only): Dial the 

cartridge to setting 3 and snap into the bottom section of the 

cartridge holder. Leave the top section empty.

IMPORTANT: 

With 

FROG

 Bromine Cartridge shock once a week. 

WIth 

FROG

 @ease, shock once a month or when replacing 

a SmartChlor Cartridge. We recommend the FRESHWATER 

Chlorine Free Oxidizer (MPS).

6.  SUPERCHLORINATE THE SPA WATER

 by adding 1½ 

teaspoons of chlorine (sodium dichlor) per 250 gallons (950 liters) 

of spa water placing JETS (1) on high (see step 3) and run for 10 

minutes then shut pump off.

7.  SET THE TEMPERATURE CONTROL

, the spa is  

pre-programmed to reach 100°F (38° C), and will normally do 

so within 18 to 24 hours. You may raise or lower the water 

temperature by:
•  Pressing the 

(+)

  button on the control panel to raise the 

temperature.

•  Pressing the  

(-)

 button on the control panel to lower the 

temperature.

Place the vinyl cover on the spa and allow the water temperature 

to stabilize. Make sure you secure the cover in place using the 

cover locks. Periodically check the spa water temperature. When 

the water temperature climbs above 90°F (32°C), proceed to the 

next step. 

To prevent tampering, you can lock your desired temperature 

setting. Refer to the Operating section for details.

8.  

IF NOT USING @ease SMARTCHLOR SYSTEM, TEST THE SPA 

WATER FOR CHLORINE RESIDUAL.  

If the residual is between 3 

and 5 ppm on the test strips, go on to the next  step. If the residual 

is less than 3 ppm, place JETS (1) on high (see step 3) and then 

retest, add more chlorine as necessary and run for 10 minutes.

IMPORTANT:

 

For Canada, if you are only using the 

FROG bromine 

cartridge, your bromine levels should be between 3.0 - 5.0 ppm.

 

WARNING:

 

High sanitizer levels can cause discomfort to the 

user’s eyes, lungs and skin. Always allow the sanitizer level to fall 

to the recommended range before using the spa.
IMPORTANT:

 

Each time the spa is filled with water, you must 

remove and reinstall the 

FROG cap, even if you are not replacing 

the cartridge, in order to properly prime the jet pumps.

9.  RECHECK 

the Total Alkalinity (TA) at 80 ppm, Calcium Hardness 

(CH) at 100 ppm, then spa water pH at between 7.2 and 7.8. using 

FRESHWATER

 5-way test strip or an @ease test strip when 

using @ease cartridges . 

IMPORTANT:

 Make sure you adjust your Total Alkalinity first, as 

an out-of-balance condition will affect your ability to adjust the pH 

correctly, and will prevent the sanitizer from operating effectively. 

The spa is ready for use when the spa water has circulated 

and the bromine level remains between 1 and 2 ppm or 

chlorine level remains between 0.5 and 1 ppm with @ease, or 

3-5 ppm with regular chlorine.

10.  TEST WATER WEEKLY OR BEFORE EACH TIME  

THE SPA IS USED

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Summary of Contents for HotSpring Hot Spot Relay

Page 1: ...HOT SPOT COLLECTION RELAY RHYTHM PACE STRIDE 2022 OWNER S MANUAL English French Spanish...

Page 2: ...o change specifications or design without notification and without incurring any obligation In most cities and counties permits will be required for the installation of electrical circuits or the cons...

Page 3: ...OSTIC LCD MESSAGE 16 JET MENU RELAY MODEL REL 17 RHYTHM MODEL RHY 18 PACE MODEL PAC 19 STRIDE MODEL STD 20 SPA CARE AND MAINTENANCE DRAIN REFILL INSTRUCTIONS 21 PREVENTION OF FREEZING 21 FILTER SYSTEM...

Page 4: ...cle 810 of the National Electric Code ANSI NFPA70 WARNING To reduce the risk of electrical shock replace a damaged cord immediately Failure to do so may result in death or serious personal injury due...

Page 5: ...may cause unconsciousness with the possibility of drowning Persons using medications should consult a physician before using a spa some medication may cause a user to become drowsy while other medica...

Page 6: ...e an operational problem carefully go through the steps outlined in the Troubleshooting section If you are not able to resolve the problem contact your authorized HOT SPRING dealer Many problems can e...

Page 7: ...reating a unique massage pattern 7 The Standard Rotary jet provides a strong unique massage 8 The Standard Directional jet with directional nozzle provides a strong flow of water 9 The PRECISION jet w...

Page 8: ...codes this includes the location of the spa the foundation of the spa as well as the electrical installation of the spa Installation instructions in the form of a Pre Delivery Instruction booklet can...

Page 9: ...se Dial a new ease mineral cartridge to setting 6 and snap into the top space of the cartridge holder Dial ease SmartChlor Cartridge per the setting chart based on your gallons see page 10 IF USING FR...

Page 10: ...equipment compartment door Loosen the union on the top of the pump s to allow the air to escape When water is present hand tighten the union Turn power back on activate the pump and check to make sur...

Page 11: ...ly a responsible person to handle spa chemicals Keep them out of the reach of children Accurately measure the exact quantities specified never more Do not overdose your spa Handle all containers with...

Page 12: ...bisulfate To raise the pH level use FRESHWATER pH Alkalinity Up sodium carbonate Water Conditioners Spa fill water varies from location to location and user to user therefore it is important to consul...

Page 13: ...ensure it is empty Discard in trash or recycle Set the blue Mineral Cartridge to 6 hold the bottom and turn the top until 6 appears in the window No further adjustments are necessary for the life of...

Page 14: ...uper Chlorinate Shock the spa to reactivate the silver ion cartridge allow the release of silver ions and quickly destroy any remaining contaminants Without this weekly shock treatment the silver ion...

Page 15: ...assist with the water maintenance draining or winterizing of the spa is recommended Spas equipped with our FRESHWATER III ozone system can extend this to 4 weeks The FRESHWATER III ozone system does n...

Page 16: ...nitric acid a highly corrosive chemical is a byproduct of the ozone generating process Nitric acid is produced in very small quantities and is readily dissolved in the water stream with ozone Oxidize...

Page 17: ...n a new light mode will appear The sequence is as follows White Red Green Blue Red Purple Yellow Aqua Amber color wheel 1 color wheel 2 The last light mode used will come back on when the light is tur...

Page 18: ...5 seconds to allow the exit timer to expire and store the setting OPERATIONALMODES RELAY RHYTHM ONLY SETTING THE CLOCK Enter the program menu by holding down the Light button for 5 seconds The display...

Page 19: ...lters make sure water valves are open make sure spa has a proper water level If problem persists call your Hot Spring Dealer SETTING ECONOMY MODE In Economy mode you are able to lower the set temperat...

Page 20: ...Jet C 1 XL Rotary Jet D 1 Water feature E 6 PRECISION Jets F 2 PRECISION Jets Jet Pump 2 A 2 PRECISION Jets 2 Standard Rotary Jets and 1 XL Directional Jet B 6 PRECISION Jets C 2 PRECISION Jets 2 Stan...

Page 21: ...Rotary jet B 4 PRECISION Jets and 1 Standard Directional Jet C 2 PRECISION Jets 2 Standard Rotary Jets and 1 XL Directional Jet D 1 Water feature E 2 PRECISION Jets Jet Pump 2 A 6 PRECISION Jets 1 XL...

Page 22: ...Jets 2 Standard Directional Jets and 1 XL Directional Jet E 1 Standard Rotary Jets A B C D E JET SYSTEM 2 A 4 PRECISION Jets and 1 XL Directional Jet B 2 PRECISION Jets 1 Standard Rotary Jet and 1 XL...

Page 23: ...Jet System A 6 PRECISION Jets 1 XL Rotary Jet B 2 PRECISION Jets and 1 Standard Directional Jet and 1 Standard Rotary Jet C 4 PRECISION Jets D 2 PRECISION Jets 2 Standard Directional Jets and 1 XL Dir...

Page 24: ...OTE When warmer weather returns approx 60 70 F 15 5 21 C the insulating kit must be removed to prevent overheating of the jet pump WINTERIZING YOUR SPA If you leave the spa unused for a long period of...

Page 25: ...ich it was removed Do not overtighten WARNING Do not use the spa with the filter cartridge or filter standpipe removed CARE OF THE SPA PILLOWS The spa pillows will provide years of comfort if treated...

Page 26: ...Use any lifting mechanisms chemicals or cleaners except those recommended by WATKINS WELLNESS or itsAuthorized Sales and Service Dealer COVER LIFTER SYSTEM Clearance required behind cover when open C...

Page 27: ...ccordance with the wiring information contained in the electrical control box or on the back of the field wiring access panel of the equipment module 115 VOLT INSTALLATION 20 amp Spas provided with a...

Page 28: ...HM MODELS NOTE The subpanel must be placed within 100 feet 30 m of the main electrical service panel and between 5 feet 1 5 m and 50 feet 15 m away from the spa All electrical connections must be made...

Page 29: ...spa is not connected to a dedicated circuit or is connected to an extension cord or the house wiring is undersized the pump may starve for voltage and therefore may draw more amperage and generate exc...

Page 30: ...reached at 800 999 4688 Extension 8432 Monday through Friday 8 am to 5 pm Pacific Standard Time PST or e mail customerservice watkinsmfg com TROUBLESHOOTING Should you experience any problem whatsoev...

Page 31: ...refilling the spa a jet pump is operating but water is not flowing from any of its jets Pump is not properly primed 1 Turn off power to the spa at the breaker and remove the equipment compartment doo...

Page 32: ...kg 4 150 lbs 1 880 kg 115 lbs ft 565 kg m 115 volt 20 amp dedicate GFCI protected circuit OR 115 volt 30 amp requires 30 amp subpanel GFCI protected circuit OR 230 volt 30 50 amp Single phase GFCI pro...

Page 33: ...MENT 1 Raise Door Panel making sure it goes up behind Spa Shell then lower to rest on Spa Ledge making sure the Door Panel Clips are behind the Spa Clips and the Door Panel has the same spacing on eac...

Page 34: ...English French Spanish...

Page 35: ...English French Spanish...

Page 36: ...PACE MODEL PAC STRIDE MODEL STD 2021 Watkins Wellness All Rights Reserved Hot Spot Relay Rhythm Pace Stride Precision No Fault FreshWater FreshWaterAg Clean Screen and Vanishing Act are trademarks of...

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