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Page 8

W

ATER

 Q

UALITY

 

AND

 

M

AINTENANCE

BASIC INFORMATION

It’s important to have clean water. Water maintenance is one of the least 

understood, yet most important, areas of spa ownership. Your dealer 

can guide you through the process of achieving and maintaining perfect 

water in your spa, given your local conditions. 

IMPORTANT:

 Water Terminology can be found at the end of this 

section.

•  Always

 

read &

 

refer to the owner's manual

 for complete information.

•  Test your water

 with a test strip once a week, or each time the spa is used.  

•  @ease users

 must also use the @ease test strips.

•  Add chemicals 

in small amounts to prevent overdosing the spa. 

•  Use the spa only

 when the chlorine level is between 0.5-1.0 ppm 

with @ease system, or 1-5 ppm with regular chlorine or manually add 

chlorine as needed.

•  It is the spa owner's responsibility

 to prevent over or under 

chlorination.

IMPORTANT: 

Remember to change your water every three to four 

months. 
Check with your 

HOT SPRING

 dealer to determine if water in your 

region has unique qualities - such as high metal or mineral content - that 

should be addressed.
Your program will depend on your water’s mineral content, how often 

you use your spa, and how many people use it. 

WATER QUALITY CHART

PARAMETER

TARGET

MIN  - "OK" RANGE -  MAX

pH

7.4

7.2

7.8

ALKALINITY

80 ppm

40 ppm

120 ppm

HARDNESS

100 ppm

50 ppm

150 ppm

CHLORINE

3 ppm

1 ppm

5 ppm

CHLORINE WITH @ease

0.5 ppm

1 ppm

Maintaining the water quality and the cleanliness of the filter in your spa 

is your responsibility.  Keeping the spa water balanced prolongs the life 

of the spa components and will make the water more comfortable.  Your 

dealer can guide you through the process of achieving and maintaining 

perfect water in your spa, given your local conditions. Your program will 

depend on your water’s mineral content, how often you use your spa, 

and how many people use it. 

WATKINS WELLNESS

 has developed 

several water care systems and products to simplify water care which 

are available from authorized 

HOT SPRING

 dealers.

HOT  SPRING FRESHWATER

 products Vanishing Act

®

 Calcium Remover

FROG 

Water Care System

CLEAN SCREEN

 Prefilter

*For more information visit www.hotspring.com/save-water/

CHEMICAL SAFETY 

When using chemicals, read the labels carefully and follow directions 

precisely. Though chemicals protect you and your spa when used 

correctly, they can be hazardous in concentrated form. Always observe 

the following guidelines:
•  Allow only a responsible person to handle spa chemicals. Keep them 

out of the reach of children.

•  Accurately measure the exact quantities specified, never more. Do not 

overdose your spa.

•  Handle all containers with care. Store in a cool, dry, well ventilated 

place.

•  Always keep chemical containers closed when not in use. Replace 

caps on their proper containers.

•  Don't inhale fumes, or allow chemicals to come in contact with your 

eyes, nose, or mouth. Wash your hands immediately after use.

•  Follow the emergency advice on the product label in case of accidental 

contact, or if the chemical is swallowed. Call a doctor or the local 

Poison Control Center. If a doctor is needed, take the product container 

along with you so that the substance can be identified.

•  Don't let chemicals get on surrounding surfaces or landscaping. Don't 

use a vacuum cleaner to clean up chemical spills.

•  Never smoke around chemicals. Some fumes can be highly flammable.
•  Don't store any chemicals in the spa equipment compartment.

HOW TO ADD CHEMICALS  

TO THE WATER

IMPORTANT:

 All spa water chemicals (other than 

FROG

 cartridges), 

including granulated dichlor, MPS, granulated pH increaser or 

decreaser, granulated total alkalinity increaser, liquid stain and scale 

inhibitor, and liquid defoamer must always be added directly into the 

filter compartment while the jet pump is running in its high speed mode, 

and it must run for a minimum of ten minutes. 

To Administer Spa Water Chemicals:

1.  Fold back the cover. Carefully remove and set aside the filter 

compartment cover.

2.  On your Control Panel: 

•  Push the JETS button two times for 

PACE

 & 

STRIDE

 models.

•  Push JETS 1 button two times for 

RELAY

 & 

RHYTHM

 models

3.  Carefully measure the recommended amount of chemical and slowly 

pour it into the filter compartment. Use care not to splash chemicals 

on your hands, in your eyes, on the spa shell surface, or on the spa 

cabinet.

4.  Replace the filter compartment cover. After ten minutes, shut the Jet 

pump off by pressing the JETS (1) button one more time. Close and 

secure the cover. 

DANGER:

 

Risk of Drowning: Never leave an open spa unattended!

IMPORTANT: 

After administering a super chlorination treatment or non-

chlorine shock to your spa, leave the cover open for a minimum of 20 

minutes to allow the oxidizer gas to vent. A high concentration of trapped 

oxidizer gas which may exist as a result of the shock treatment (not daily 

sanitation) may eventually cause discoloration or vinyl degradation to the 

bottom of the cover. This type of damage is considered chemical abuse and 

is not covered under the terms of the limited warranty.

Water Quality and Maintenance

English

French

Spanish

Summary of Contents for HotSpring Hot Spot Relay

Page 1: ...HOT SPOT COLLECTION RELAY RHYTHM PACE STRIDE 2022 OWNER S MANUAL English French Spanish...

Page 2: ...o change specifications or design without notification and without incurring any obligation In most cities and counties permits will be required for the installation of electrical circuits or the cons...

Page 3: ...OSTIC LCD MESSAGE 16 JET MENU RELAY MODEL REL 17 RHYTHM MODEL RHY 18 PACE MODEL PAC 19 STRIDE MODEL STD 20 SPA CARE AND MAINTENANCE DRAIN REFILL INSTRUCTIONS 21 PREVENTION OF FREEZING 21 FILTER SYSTEM...

Page 4: ...cle 810 of the National Electric Code ANSI NFPA70 WARNING To reduce the risk of electrical shock replace a damaged cord immediately Failure to do so may result in death or serious personal injury due...

Page 5: ...may cause unconsciousness with the possibility of drowning Persons using medications should consult a physician before using a spa some medication may cause a user to become drowsy while other medica...

Page 6: ...e an operational problem carefully go through the steps outlined in the Troubleshooting section If you are not able to resolve the problem contact your authorized HOT SPRING dealer Many problems can e...

Page 7: ...reating a unique massage pattern 7 The Standard Rotary jet provides a strong unique massage 8 The Standard Directional jet with directional nozzle provides a strong flow of water 9 The PRECISION jet w...

Page 8: ...codes this includes the location of the spa the foundation of the spa as well as the electrical installation of the spa Installation instructions in the form of a Pre Delivery Instruction booklet can...

Page 9: ...se Dial a new ease mineral cartridge to setting 6 and snap into the top space of the cartridge holder Dial ease SmartChlor Cartridge per the setting chart based on your gallons see page 10 IF USING FR...

Page 10: ...equipment compartment door Loosen the union on the top of the pump s to allow the air to escape When water is present hand tighten the union Turn power back on activate the pump and check to make sur...

Page 11: ...ly a responsible person to handle spa chemicals Keep them out of the reach of children Accurately measure the exact quantities specified never more Do not overdose your spa Handle all containers with...

Page 12: ...bisulfate To raise the pH level use FRESHWATER pH Alkalinity Up sodium carbonate Water Conditioners Spa fill water varies from location to location and user to user therefore it is important to consul...

Page 13: ...ensure it is empty Discard in trash or recycle Set the blue Mineral Cartridge to 6 hold the bottom and turn the top until 6 appears in the window No further adjustments are necessary for the life of...

Page 14: ...uper Chlorinate Shock the spa to reactivate the silver ion cartridge allow the release of silver ions and quickly destroy any remaining contaminants Without this weekly shock treatment the silver ion...

Page 15: ...assist with the water maintenance draining or winterizing of the spa is recommended Spas equipped with our FRESHWATER III ozone system can extend this to 4 weeks The FRESHWATER III ozone system does n...

Page 16: ...nitric acid a highly corrosive chemical is a byproduct of the ozone generating process Nitric acid is produced in very small quantities and is readily dissolved in the water stream with ozone Oxidize...

Page 17: ...n a new light mode will appear The sequence is as follows White Red Green Blue Red Purple Yellow Aqua Amber color wheel 1 color wheel 2 The last light mode used will come back on when the light is tur...

Page 18: ...5 seconds to allow the exit timer to expire and store the setting OPERATIONALMODES RELAY RHYTHM ONLY SETTING THE CLOCK Enter the program menu by holding down the Light button for 5 seconds The display...

Page 19: ...lters make sure water valves are open make sure spa has a proper water level If problem persists call your Hot Spring Dealer SETTING ECONOMY MODE In Economy mode you are able to lower the set temperat...

Page 20: ...Jet C 1 XL Rotary Jet D 1 Water feature E 6 PRECISION Jets F 2 PRECISION Jets Jet Pump 2 A 2 PRECISION Jets 2 Standard Rotary Jets and 1 XL Directional Jet B 6 PRECISION Jets C 2 PRECISION Jets 2 Stan...

Page 21: ...Rotary jet B 4 PRECISION Jets and 1 Standard Directional Jet C 2 PRECISION Jets 2 Standard Rotary Jets and 1 XL Directional Jet D 1 Water feature E 2 PRECISION Jets Jet Pump 2 A 6 PRECISION Jets 1 XL...

Page 22: ...Jets 2 Standard Directional Jets and 1 XL Directional Jet E 1 Standard Rotary Jets A B C D E JET SYSTEM 2 A 4 PRECISION Jets and 1 XL Directional Jet B 2 PRECISION Jets 1 Standard Rotary Jet and 1 XL...

Page 23: ...Jet System A 6 PRECISION Jets 1 XL Rotary Jet B 2 PRECISION Jets and 1 Standard Directional Jet and 1 Standard Rotary Jet C 4 PRECISION Jets D 2 PRECISION Jets 2 Standard Directional Jets and 1 XL Dir...

Page 24: ...OTE When warmer weather returns approx 60 70 F 15 5 21 C the insulating kit must be removed to prevent overheating of the jet pump WINTERIZING YOUR SPA If you leave the spa unused for a long period of...

Page 25: ...ich it was removed Do not overtighten WARNING Do not use the spa with the filter cartridge or filter standpipe removed CARE OF THE SPA PILLOWS The spa pillows will provide years of comfort if treated...

Page 26: ...Use any lifting mechanisms chemicals or cleaners except those recommended by WATKINS WELLNESS or itsAuthorized Sales and Service Dealer COVER LIFTER SYSTEM Clearance required behind cover when open C...

Page 27: ...ccordance with the wiring information contained in the electrical control box or on the back of the field wiring access panel of the equipment module 115 VOLT INSTALLATION 20 amp Spas provided with a...

Page 28: ...HM MODELS NOTE The subpanel must be placed within 100 feet 30 m of the main electrical service panel and between 5 feet 1 5 m and 50 feet 15 m away from the spa All electrical connections must be made...

Page 29: ...spa is not connected to a dedicated circuit or is connected to an extension cord or the house wiring is undersized the pump may starve for voltage and therefore may draw more amperage and generate exc...

Page 30: ...reached at 800 999 4688 Extension 8432 Monday through Friday 8 am to 5 pm Pacific Standard Time PST or e mail customerservice watkinsmfg com TROUBLESHOOTING Should you experience any problem whatsoev...

Page 31: ...refilling the spa a jet pump is operating but water is not flowing from any of its jets Pump is not properly primed 1 Turn off power to the spa at the breaker and remove the equipment compartment doo...

Page 32: ...kg 4 150 lbs 1 880 kg 115 lbs ft 565 kg m 115 volt 20 amp dedicate GFCI protected circuit OR 115 volt 30 amp requires 30 amp subpanel GFCI protected circuit OR 230 volt 30 50 amp Single phase GFCI pro...

Page 33: ...MENT 1 Raise Door Panel making sure it goes up behind Spa Shell then lower to rest on Spa Ledge making sure the Door Panel Clips are behind the Spa Clips and the Door Panel has the same spacing on eac...

Page 34: ...English French Spanish...

Page 35: ...English French Spanish...

Page 36: ...PACE MODEL PAC STRIDE MODEL STD 2021 Watkins Wellness All Rights Reserved Hot Spot Relay Rhythm Pace Stride Precision No Fault FreshWater FreshWaterAg Clean Screen and Vanishing Act are trademarks of...

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