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Safety Introduction Product Overview
Trouble Shooting Chart
Symptom
Possible Cause
Corrective Action
The foam pump is operating but
does not produce a flow.
•
The foam pump is not primed.
•
The concentrate tank is empty.
•
The strainer is plugged.
•
The check valve does not open.
•
Prime the foam pump
•
Add concentrate to the tank.
•
Clean or replace the strainer.
•
Clean or replace the check valve.
The pump loses prime.
•
Air is entering the into the concentrate supply hose.
•
The concentrate supply hose is blocked, collapsed, or too
small.
•
Repair or replace deteriorated hose or improperly sealed
fitting.
•
Repair or replace the blocked, damaged, or improperly
specified hose.
Excessive concentrate is being
injected into the solution.
•
The speed sensor position is misaligned.
•
The flowmeter is out of calibration.
•
The system is operating in manual mode.
•
The foam system is out of calibration.
•
Align the speed sensor.
•
Calibrate the flowmeter.
•
Press the up and down buttons simultaneously.
•
The controller requires reprogramming, contact Waterous.
Insufficient concentrate is being
injected into the solution.
•
The flowmeter is out of calibration.
•
The foam system is out of calibration.
•
Calibrate the flowmeter.
•
The controller requires reprogramming, contact Waterous.
The pump runs at full speed
whether the foam pump is on
or off.
•
The controller is faulty.
•
Contact Waterous to replace the controller.
The foam pump runs at full
speed whenever the foam
system is on.
•
There is a bad ground between the controller and chassis.
•
Repair or replace ground wire or ground connection.
The green light on the OIT does
not illuminate when the foam
system is enabled.
•
The LED has failed.
•
The cables are not proper connected.
•
There is a bad ground between the controller and chassis.
•
Improper voltage.
•
Contact Waterous for a replacement.
•
Ensure that all the cables are properly connected.
•
Repair or replace ground wire or ground connection.
•
Check that the voltage suppled are correct.
The foam system does not
output the concentrate.
•
The power is not on.
•
The pressure relief valve is set too low.
•
Inject/bypass valve is set to the bypass position.
•
Turn on the power.
•
Reset or replace the pressure relief valve.
•
Set the valve to the inject position.
The foam pump and OIT has
power but does not inject
concentrate when it is enabled.
•
No water is flowing in any of the foam discharges.
•
The flowmeter cable is malfunctioning.
•
The paddle wheels on the flowmeter are obstructed,
damaged, or the flowmeter does not function.
•
Flow water through a foam capable discharge.
•
Replace the flowmeter cable.
•
Clear or replace the flowmeter.
Unexpected flow measurement
•
Measuring for incorrect unit of measure setting in menu.
•
Use the correct measurement method or change the unit of
measure in the menu.
